Shut down

[Lane Katz]

My Computer under Win 2K looks up after I do shut down.
This has been happening since Monday. I did have all of
the service packs on here and critical updates. Can anyone
suggest how to repair this problem without having to
format my hard drive?

 

[Emmers Presson [MSFT]]

Here is an article that may help you narrow down the scope of the issue:

315409 HOW TO: Troubleshoot Shutdown Problems in Windows 2000
http://support.microsoft.com/?id=315409

You may have an unsigned driver causing the problem. You can identify
unsigned drivers by using this article:

259283 How to Use the File Signature Verification Tool to Find Third-Party
http://support.microsoft.com/?id=259283

You could try disabling the unsigned third-party drivers.

 

[Jason Hall [MSFT]]

--------------------

Sender: "Lane Katz" <[email protected]>
Subject: Shut down
Date: Fri, 7 May 2004 20:32:55 -0700

My Computer under Win 2K looks up after I do shut down.
This has been happening since Monday. I did have all of
the service packs on here and critical updates. Can anyone
suggest how to repair this problem without having to
format my hard drive?

---------------------

It's possible that one of the drivers that are loaded are interfering with
the shutdown process.
If it's a third-party driver, the easiest to tell is to boot into Safe Mode
and see if the problem happens.
Let me know...

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