shut down problem

[mike]

When I go to shut my PC down every thing performs right except I can hear it
shut off; but the green power light is on in front and the monitor still
says windows is shutting down. I did run Ultra Wincleaner yesterday to clean
up files and also had a video card added to empty slot
Help would be appreciated

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web site:

http://aumha.org/win5/a/shtdwnxp.php

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Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

 

[Rick \Nutcase\ Rogers]

Hi,

Was the problem occuring before you used the cleaner utility or had added
the new card?

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org