John said:
You should follow up on the posts or suggestions that ALL posters make,
not just MVP's. It lets everybody know if the suggested solution works
or not and if it did it officially closes the thread. Sometimes a lot
of effort goes into trying to find the right solution and its nice to
know one way or the other how thing went. It makes it easier to offer
advice to others with the same problem and it makes it easier for those
who search the groups to narrow down and find solutions to problems they
might be having. If you don't close your thread others are left with
more questions than answers and it can make MORE work for others who
might think the problem is unresolved.
John
Seconded..
I wpould add..
MVPs sometimes tend not to view these things as public, they tend to
view themselves as helping a person personally.. And they like thank
yous, like 90% of humanoids , they are emotionally fragile (unlike
vulcans), and it makes them feel better about themselves.
For more traditional techies(or admirers of Spock and Tuvok), The best
a "thank you" is for is telling them their solution worked. THough
being told the solution worked is better. And of course, being
traditional, I agree that the important thing is that the issues of the
thread are resolved, and it is clear what worked and what didn't work.
The most important thing in my book is the technical community.. And
that is fair to the ignoramuses too.. It is the technical community
that help the others. We should write for ourselves FIRST.. and then
when things need explaining further to an ignoramus, we do that. But
the solutions must be stated in technical form first. MVPs tend to
just jump into the often personal , ignoramuses explanation.. which is
step by step and incomplete. Since their interests are so personal,
they probably want a personal thank you.