Hello Michael,
Thank you for posting here!
According to your description, I understand that the item does not open in
case you try to open an item that was inserted as a shortcut in the body of
a message. If I have misunderstood your concern, please let me know.
Unfortunately, this behavior is by design. If you want to work around this
issue except using the hyperlink in the message, please use one of the
following methods:
Method 1: Insert the item as an attachment
=================================
1. Place the insertion point in the body area of a message, and then click
Item on the Insert menu.
2. Click the item from the folder list, click Attachment in the Insert as
section, and then click OK.
Method 2: Use the Outlook Security Form on the Microsoft Exchange Server
=================================
1. Set up the Outlook security template as described in the following
Microsoft Knowledge Base article:
290499 Administrator information about E-mail security features
http://support.microsoft.com/?id=290499
2. In the Outlook security template, click to select the Allow in-place
activation of embedded OLE objects check box under Outlook Security
Settings on the Miscellaneous attachment settings tab.
Note: The software supplied in the Resource Kit or the Resource Kit Tools
download site is not supported under any Microsoft standard support program
or service. You can, however, report issues and bugs by sending e-mail to
(e-mail address removed). Microsoft will, at its sole discretion, address
issues and bugs reported in this manner, and responses are not guaranteed.
For more detailed information, please refer to the following Knowledge Base
article:
OL2002: You Cannot Open an Item That Was Inserted As a Shortcut in the Body
of a Message
http://support.microsoft.com/kb/324926
OL2000: Shortcut Does Not Work When You Insert Shortcut in Task
http://support.microsoft.com/kb/302745
Please don't hesitate to let me know in case you have any further concerns.
Have a nice day!
Regards,
Martin Qiu
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.
This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
Others:
https://partner.microsoft.com/US/technicalsupport/supportoverview/
If you are outside the United States, please visit our International
Support page:
http://support.microsoft.com/common/international.aspx
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
