Shared Docs Closing

[Tim White]

I have just got a brand new machine and I get the
following problem as I did on my past machine

SYMPTOMS
When you open My Computer or Windows Explorer and then
try to open the My Network Places folder or the Shared
Documents folder, My Computer or Windows Explorer may
unexpectedly quit. A Windows Error Reporting access
violation error message may appear.
RESOLUTION
A supported hotfix is now available from Microsoft, but
it is only intended to correct the problem that is
described in this article. Only apply it to systems that
are experiencing this specific problem. This hotfix may
receive additional testing. Therefore, if you are not
severely affected by this problem, Microsoft recommends
that you wait for the next Microsoft Windows XP service
pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft
Product Support Services to obtain the hotfix. For a
complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the
following Microsoft Web site:

Can anyone tell me where I can find the hot fix for this
problem.

 

[David Candy]

Read what you just posted.