Shading on printed reports

[Guest]

We have a contractor working with some of our staff. His computer has Window
XP and Office 2003, same as our staff. The Access database they are all
using is in Access 2000 format. They are all using the same Windows Classic
theme.

When the contractor prints reports, they have a shaded background. No one
else's reports are shaded and they should not be. In addition, the forms on
his computer have different colors. The main menu of this application has a
dark green background. On his machine, it is white.

Any ideas of what to check? The form color thing is no big deal. Printing
shaded reports is. Besides wasting toner, they print slower on a portable
printer and can be hard to read, depending on the report. (They reinstalled
his printer driver to make sure that wasn't th problem.)

Thanks for any ideas you may have.

 

[Guest]

Hi, Kitty.

My bet is that the problem is related to the color scheme setup in Widows.
I'm betting your staff use the default colore scheme but the contractor does
not.

I've seen this difference throw off color schemes in Access but the printer
problem is new to me. Try setting the background color to white. If you're
still getting a problem, try resetting the Windows color scheme to the
default.

 

[Guest]

Everyone is using the same color scheme; they verified that when they
verified they were all using the same theme. And the background color on the
report is set to white.

This database is used by dozens of folks in many locations and this is the
first indication of the problem. It has to be something in the contractor's
computer, but we don't know where to look further.

 

[Marshall Barton]

We have a contractor working with some of our staff. His computer has Window
XP and Office 2003, same as our staff. The Access database they are all
using is in Access 2000 format. They are all using the same Windows Classic
theme.

When the contractor prints reports, they have a shaded background. No one
else's reports are shaded and they should not be. In addition, the forms on
his computer have different colors. The main menu of this application has a
dark green background. On his machine, it is white.

Any ideas of what to check? The form color thing is no big deal. Printing
shaded reports is. Besides wasting toner, they print slower on a portable
printer and can be hard to read, depending on the report. (They reinstalled
his printer driver to make sure that wasn't th problem.)

At least the screen part sounds like it might be the
monitor's color depth and/or resolution settings combined
with your choice of colors on the form.

A similar effect can happen with a printer (actually the
driver) that thinks it should simulate a pale color (nearly
white) instead of just using pure white.

If you are using any system color codes (a negative color
number) for any control properties, remember that a theme
can be customized so you can not tell if two machines are
using the same colors by looking at the theme name or, in
some cases, by looking at the screen.

 

[Guest]

I'm not using any negative numbers for colors. As far as I know from what
the folks involved have told me (they're working in another state), all
settings in properties - such as screen resolution, color quality, etc. - are
the same.

As I said to Ken, this program is used by dozens of folks using dozens of
different computers and configurations. This is the only machine where this
has happened. We don't care about the visual stuff; we'd like to stop
wasting toner with the shaded printing.

I think they've given up in the field, and will be copying his stuff to
another computer and printing from there.