sfc /scannow

[Frog]

I have my computer registry set to use C:\XP_Source\ (the location of
my i386 folder) while running sfc /scannow. This sfc /scannow setup
worked fine until recently. Now, however, I am asked to place my
Windows XP Pro SP3 CD in the drive when the scan is about half way
through this procedure. I put my CD in the drive and the remainder of
the scan continues without a problem.

Could it be that the i386 folder has a problem included in it, and, if
so, how do I fix that problem? If not, what might be causing my problem?

Thanks for any help sent my way on this subject.

Frog

Windows XP Pro SP3

 

[WhiteTea]

I have my computer registry set to use C:\XP_Source\  (the location of
my i386 folder) while running sfc /scannow.  This sfc /scannow setup
worked fine until recently.  Now, however, I am asked to place my
Windows XP Pro SP3 CD in the drive when the scan is about half way
through this procedure.  I put my CD in the drive and the remainder of
the scan continues without a problem.

Could it be that the i386 folder has a problem included in it, and, if
so, how do I fix that problem?  If not, what might be causing my problem?

Thanks for any help sent my way on this subject.

Frog

Windows XP Pro SP3

I had the same thing happen with XP Pro SP2.

You might check the registry to see if the the path for the I-386 has
been changed.

Maybe you could make a .reg file for those keys to use to restore
them.

Some programs don't ask permission before they change things.

Andy

 

[Frog]

Andy,

Thanks for your response.

I had the same thing happen with XP Pro SP2.

You might check the registry to see if the the path for the I-386 has
been changed.

I did check the registry before sending my original message. I believe
that part of the process is ok since sfc /scannow starts without the
necessity of a disk. It is only when the scan is about half way
completed that it asks for the CD. There are no details as to why the
CD is suddenly needed during this process.

Maybe you could make a .reg file for those keys to use to restore
them.

I technically don't know how to do what you suggest. Also, as stated
above, I don't know what is being restored...thus, I don't know what
keys need to be restored.

 

[Frog]

I have my computer registry set to use C:\XP_Source\ (the location of
my i386 folder) while running sfc /scannow. This sfc /scannow setup
worked fine until recently. Now, however, I am asked to place my
Windows XP Pro SP3 CD in the drive when the scan is about half way
through this procedure. I put my CD in the drive and the remainder of
the scan continues without a problem.

Could it be that the i386 folder has a problem included in it, and, if
so, how do I fix that problem? If not, what might be causing my problem?

Thanks for any help sent my way on this subject.

Frog

Windows XP Pro SP3

Can the i386 folder on the internal hard dive be replaced with a copy of
the i386 folder found on the OEM Windows XP Pro SP3 CD? If yes, how do
I make this happen? I am able to find the i386 folder on the CD with no
problem. Thus, I presume I could copy this i386 folder to a temporary
location on my hard drive (like the desktop). Now here is where I don't
know what to do next--i.e., to move this folder from the desktop to the
proper replacement location. Somehow I would have to remove the old
i386 folder or rename it before the new i386 folder could be added. I
know that doing this the wrong way could kill my computer...so I'm not
taking any action until I receive some detailed advice from the experts.

Frog

 

[PA Bear [MS MVP]]

If you're running CA Anti-Virus, see
http://groups.google.com/group/microsoft.public.security/browse_frm/thread/cb2d4097b210f313

 

[SC Tom]

Can the i386 folder on the internal hard dive be replaced with a copy of
the i386 folder found on the OEM Windows XP Pro SP3 CD? If yes, how do I
make this happen? I am able to find the i386 folder on the CD with no
problem. Thus, I presume I could copy this i386 folder to a temporary
location on my hard drive (like the desktop). Now here is where I don't
know what to do next--i.e., to move this folder from the desktop to the
proper replacement location. Somehow I would have to remove the old i386
folder or rename it before the new i386 folder could be added. I know
that doing this the wrong way could kill my computer...so I'm not taking
any action until I receive some detailed advice from the experts.

Frog

The i386 folder is not used (or in use) except when doing the repair or
installing the SP. You can copy the files directly from the CD to the
current i386 folder on your hard drive, and when it shows the message about
"the file already exists, do you want to overwrite?" click on "yes to all."
Then you can rerun SFC and see if it will finish for you. It's possible that
some of the files on the CD aren't on the HDD and that's where the problem
lies.

SC Tom

 

[Jose]

I have my computer registry set to use C:\XP_Source\  (the location of
my i386 folder) while running sfc /scannow.  This sfc /scannow setup
worked fine until recently.  Now, however, I am asked to place my
Windows XP Pro SP3 CD in the drive when the scan is about half way
through this procedure.  I put my CD in the drive and the remainder of
the scan continues without a problem.

Could it be that the i386 folder has a problem included in it, and, if
so, how do I fix that problem?  If not, what might be causing my problem?

Thanks for any help sent my way on this subject.

Frog

Windows XP Pro SP3

The Event Viewer will log when sfc starts, ends and every problem it
comes across in between - including the files that it can't resolve
and how you respond.

If you just have a couple, it may be easy to sort out from the Event
Log.

If you have lots, then something is awry in your C:\XP_Source\i386
folder, your system really is having a problem ,or your registry is
not pointing where you think.

When you run sfc and point it to the C:\XP_SOURCE folder, the folder
Service Pack should match your installed Service Pack.

If you need more help, what is the SP installed, what is the SP on
your CD. what is the SP of your C:\XP_Source folder?

 

[Frog]

If you're running CA Anti-Virus, see
http://groups.google.com/group/microsoft.public.security/browse_frm/thread/cb2d4097b210f313

Thanks PA Bear for your response. Yes, I do have "ca Anti Virus"
software on my system, and I was aware of the problems that occurred
yesterday. I contacted ca late yesterday, and they said that a new
update would be coming out today and everything would return to normal.
Clearly, that did not happen with today's update. I have noticed a
number of other problems today that I fixed. After receiving your
message, I decided it was time for me to bite the bullet and reinstall a
week-old backup of my system. First, I made a copy of my current
profile, so I would not lose any of my messages...then I reinstalled the
backup. That all went fine, including not losing any of my messages.
Thus, I think I am back in business for the moment. I am very
disappointed in ca for causing problems that went beyond their
software...it was almost like an anti virus company gave me a virus by
way of an update. Not good business.

Frog

 

[Frog]

The i386 folder is not used (or in use) except when doing the repair or
installing the SP. You can copy the files directly from the CD to the
current i386 folder on your hard drive, and when it shows the message about
"the file already exists, do you want to overwrite?" click on "yes to all."
Then you can rerun SFC and see if it will finish for you. It's possible that
some of the files on the CD aren't on the HDD and that's where the problem
lies.

SC Tom

Thanks Tom for the above information. I think I have fixed my problem
by installing a week-old backup. I plan to keep a copy of the above
information for future reference.

Frog

 

[john]

I have my computer registry set to use C:\XP_Source\ (the location of my
i386 folder) while running sfc /scannow. This sfc /scannow setup worked
fine until recently. Now, however, I am asked to place my Windows XP Pro
SP3 CD in the drive when the scan is about half way through this procedure.
I put my CD in the drive and the remainder of the scan continues without a
problem.

Could it be that the i386 folder has a problem included in it, and, if so,
how do I fix that problem? If not, what might be causing my problem?

Thanks for any help sent my way on this subject.

Frog

Windows XP Pro SP3

check for these paths in Registry Editor (assuming "D" is your CD-ROM)
(note that two of them do NOT point to the \i386 folder, this is important,
they need to point only yo the root, SFC will find \i386):

HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion
REG_SZ: SourcePath
Value: "string"
** SourcePath = D:\

HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Setup
REG_SZ: Installation Sources
Value: "string"
** Installation Sources = D:\i386

HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Setup
REG_SZ: SourcePath
Value: "string"
** SourcePath = D:\

HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Setup
REG_SZ: ServicePackSourcePath
Value: "string"
** ServicePackSourcePath = C:\Windows\ServicePackFiles

 

[PA Bear [MS MVP]]

Did you remove the files from Quarantine? Did you contact CA Support for
assistance?

 

[Frog]

Did you remove the files from Quarantine?

No, I did not remove the files from quarantine. After reading the items
at the web page you identified, I decided that I would reload a 4 day
old backup back on my system. This complete copy of my internal hard
drive (both my C and E drives)is maintained on an external hard drive
and is only powered up when making backups (or, as in this case, when
reinstalling a backup). I realized that my backup had not been damaged
by the ca problem. It took less than ten minutes to remove everything
from the internal C Drive and load the external C Drive backup copy back
on the internal drive. As I said in my earlier message, I saved (on my
internal E Drive) my profile (that included all of my message exchanges)
from the internal C Drive before the backup was installed.

SIDE NOTE: I find the Casper backup software to be easy to work with in
situations like this one. I now know the importance of having a timely
backup on hand at all times. Have you ever used the Casper software
package?


Did you contact CA Support

for assistance?

I sure did. I contacted them at about 2AM and I was number 7 on their
list to help. I talked with them for several minutes at the time, and
they informed me that their latest update had problems included in it.
They also informed me that the next update would take care of the
problems presented in the bad update. I received the update the next
day and it solved only the problems directly associated with the ca
software...not those that happened elsewhere on the system. I found
settings not working, I couldn't run a sfc /scannow without inserting my
Windows CD, etc.. After reading the web page you identified, I was sure
that I would be finding other problems for days to come. Thus, that is
what made me install a recent backup on my system. At the moment, I
think things are back to normal...and yes, my sfc /scannow is working
again without the of CD assistance.

I'm not finished with ca for creating this problem. I have been asked
for comments about the service I received during my contact with ca. I
will give them an ear full in that response. I believe it is very
unprofessional that they would ever allow an update to leave their
facility with problems like this update included.

Thanks again for coming to my aid.

Frog

 

[PA Bear [MS MVP]]

...I talked with [CA Support] for several minutes at the time, and

they informed me that their latest update had problems included in it.
They also informed me that the next update would take care of the
problems presented in the bad update.

And did the tech tell you to restore the recently-quarantined files? If
not, I'd get another AV ASAP.

Did you remove the files from Quarantine?

No, I did not remove the files from quarantine. After reading the items
at the web page you identified, I decided that I would reload a 4 day
old backup back on my system. This complete copy of my internal hard
drive (both my C and E drives)is maintained on an external hard drive
and is only powered up when making backups (or, as in this case, when
reinstalling a backup). I realized that my backup had not been damaged
by the ca problem. It took less than ten minutes to remove everything
from the internal C Drive and load the external C Drive backup copy back
on the internal drive. As I said in my earlier message, I saved (on my
internal E Drive) my profile (that included all of my message exchanges)
from the internal C Drive before the backup was installed.

SIDE NOTE: I find the Casper backup software to be easy to work with in
situations like this one. I now know the importance of having a timely
backup on hand at all times. Have you ever used the Casper software
package?


Did you contact CA Support

for assistance?

I sure did. I contacted them at about 2AM and I was number 7 on their
list to help. I talked with them for several minutes at the time, and
they informed me that their latest update had problems included in it.
They also informed me that the next update would take care of the
problems presented in the bad update. I received the update the next
day and it solved only the problems directly associated with the ca
software...not those that happened elsewhere on the system. I found
settings not working, I couldn't run a sfc /scannow without inserting my
Windows CD, etc.. After reading the web page you identified, I was sure
that I would be finding other problems for days to come. Thus, that is
what made me install a recent backup on my system. At the moment, I
think things are back to normal...and yes, my sfc /scannow is working
again without the of CD assistance.

I'm not finished with ca for creating this problem. I have been asked
for comments about the service I received during my contact with ca. I
will give them an ear full in that response. I believe it is very
unprofessional that they would ever allow an update to leave their
facility with problems like this update included.

Thanks again for coming to my aid.

Frog

PA Bear [MS MVP] wrote:
If you're running CA Anti-Virus, see
http://groups.google.com/group/microsoft.public.security/browse_frm/thread/cb2d4097b210f313



Thanks PA Bear for your response. Yes, I do have "ca Anti Virus"
software on my system, and I was aware of the problems that occurred
yesterday. I contacted ca late yesterday, and they said that a new
update would be coming out today and everything would return to normal.
Clearly, that did not happen with today's update. I have noticed a
number of other problems today that I fixed. After receiving your
message, I decided it was time for me to bite the bullet and reinstall a
week-old backup of my system. First, I made a copy of my current
profile, so I would not lose any of my messages...then I reinstalled the
backup. That all went fine, including not losing any of my messages.
Thus, I think I am back in business for the moment. I am very
disappointed in ca for causing problems that went beyond their
software...it was almost like an anti virus company gave me a virus by
way of an update. Not good business.

Frog

 

[Frog]

...I talked with [CA Support] for several minutes at the time, and
they informed me that their latest update had problems included in it.
They also informed me that the next update would take care of the
problems presented in the bad update.

And did the tech tell you to restore the recently-quarantined files?

The only thing I got from that contact was about the next day update
fixing everything. There was no mention of restoring the recently
quarantined files.

If

not, I'd get another AV ASAP.
Suggestions???????????????

Did you remove the files from Quarantine?

No, I did not remove the files from quarantine. After reading the items
at the web page you identified, I decided that I would reload a 4 day
old backup back on my system. This complete copy of my internal hard
drive (both my C and E drives)is maintained on an external hard drive
and is only powered up when making backups (or, as in this case, when
reinstalling a backup). I realized that my backup had not been damaged
by the ca problem. It took less than ten minutes to remove everything
from the internal C Drive and load the external C Drive backup copy back
on the internal drive. As I said in my earlier message, I saved (on my
internal E Drive) my profile (that included all of my message exchanges)
from the internal C Drive before the backup was installed.

SIDE NOTE: I find the Casper backup software to be easy to work with in
situations like this one. I now know the importance of having a timely
backup on hand at all times. Have you ever used the Casper software
package?


Did you contact CA Support

for assistance?

I sure did. I contacted them at about 2AM and I was number 7 on their
list to help. I talked with them for several minutes at the time, and
they informed me that their latest update had problems included in it.
They also informed me that the next update would take care of the
problems presented in the bad update. I received the update the next
day and it solved only the problems directly associated with the ca
software...not those that happened elsewhere on the system. I found
settings not working, I couldn't run a sfc /scannow without inserting my
Windows CD, etc.. After reading the web page you identified, I was sure
that I would be finding other problems for days to come. Thus, that is
what made me install a recent backup on my system. At the moment, I
think things are back to normal...and yes, my sfc /scannow is working
again without the of CD assistance.

I'm not finished with ca for creating this problem. I have been asked
for comments about the service I received during my contact with ca. I
will give them an ear full in that response. I believe it is very
unprofessional that they would ever allow an update to leave their
facility with problems like this update included.

Thanks again for coming to my aid.

Frog

Frog wrote:
PA Bear [MS MVP] wrote:
If you're running CA Anti-Virus, see
http://groups.google.com/group/microsoft.public.security/browse_frm/thread/cb2d4097b210f313




Thanks PA Bear for your response. Yes, I do have "ca Anti Virus"
software on my system, and I was aware of the problems that occurred
yesterday. I contacted ca late yesterday, and they said that a new
update would be coming out today and everything would return to normal.
Clearly, that did not happen with today's update. I have noticed a
number of other problems today that I fixed. After receiving your
message, I decided it was time for me to bite the bullet and
reinstall a
week-old backup of my system. First, I made a copy of my current
profile, so I would not lose any of my messages...then I reinstalled
the
backup. That all went fine, including not losing any of my messages.
Thus, I think I am back in business for the moment. I am very
disappointed in ca for causing problems that went beyond their
software...it was almost like an anti virus company gave me a virus by
way of an update. Not good business.

Frog

 

[PA Bear [MS MVP]]

Free: Avira AntiVir; Avast (in that order)

Free later this year: MS Security Essentials (currently in beta)

Paid: NOD32; Kaspersky (in that order)

...I talked with [CA Support] for several minutes at the time, and
they informed me that their latest update had problems included in it.
They also informed me that the next update would take care of the
problems presented in the bad update.

And did the tech tell you to restore the recently-quarantined files?

The only thing I got from that contact was about the next day update
fixing everything. There was no mention of restoring the recently
quarantined files.

If

not, I'd get another AV ASAP.
Suggestions???????????????

PA Bear [MS MVP] wrote:
Did you remove the files from Quarantine?

No, I did not remove the files from quarantine. After reading the items
at the web page you identified, I decided that I would reload a 4 day
old backup back on my system. This complete copy of my internal hard
drive (both my C and E drives)is maintained on an external hard drive
and is only powered up when making backups (or, as in this case, when
reinstalling a backup). I realized that my backup had not been damaged
by the ca problem. It took less than ten minutes to remove everything
from the internal C Drive and load the external C Drive backup copy back
on the internal drive. As I said in my earlier message, I saved (on my
internal E Drive) my profile (that included all of my message exchanges)
from the internal C Drive before the backup was installed.

SIDE NOTE: I find the Casper backup software to be easy to work with in
situations like this one. I now know the importance of having a timely
backup on hand at all times. Have you ever used the Casper software
package?


Did you contact CA Support
for assistance?

I sure did. I contacted them at about 2AM and I was number 7 on their
list to help. I talked with them for several minutes at the time, and
they informed me that their latest update had problems included in it.
They also informed me that the next update would take care of the
problems presented in the bad update. I received the update the next
day and it solved only the problems directly associated with the ca
software...not those that happened elsewhere on the system. I found
settings not working, I couldn't run a sfc /scannow without inserting my
Windows CD, etc.. After reading the web page you identified, I was sure
that I would be finding other problems for days to come. Thus, that is
what made me install a recent backup on my system. At the moment, I
think things are back to normal...and yes, my sfc /scannow is working
again without the of CD assistance.

I'm not finished with ca for creating this problem. I have been asked
for comments about the service I received during my contact with ca. I
will give them an ear full in that response. I believe it is very
unprofessional that they would ever allow an update to leave their
facility with problems like this update included.

Thanks again for coming to my aid.

Frog

Frog wrote:
PA Bear [MS MVP] wrote:
If you're running CA Anti-Virus, see
http://groups.google.com/group/microsoft.public.security/browse_frm/thread/cb2d4097b210f313




Thanks PA Bear for your response. Yes, I do have "ca Anti Virus"
software on my system, and I was aware of the problems that occurred
yesterday. I contacted ca late yesterday, and they said that a new
update would be coming out today and everything would return to
normal.
Clearly, that did not happen with today's update. I have noticed a
number of other problems today that I fixed. After receiving your
message, I decided it was time for me to bite the bullet and
reinstall a
week-old backup of my system. First, I made a copy of my current
profile, so I would not lose any of my messages...then I reinstalled
the
backup. That all went fine, including not losing any of my messages.
Thus, I think I am back in business for the moment. I am very
disappointed in ca for causing problems that went beyond their
software...it was almost like an anti virus company gave me a virus by
way of an update. Not good business.

Frog