sfc / scannow asks for Windows CD--I don't have one! What to do?

G

Guest

-- Thank you. You were very gracious to help me this much. I think your
advice was very good.

Thank you for your help,

Scholastica



Nepatsfan said:
Unless you have a C:\Windows\ServicePackFiles folder, that
registry key looks OK. Both SourcePath and
ServicePackSourcePath are pointing to C:\Windows which is where
the I386 folder is located. Unfortunately, that means there's a
possibility that the I386 folder does not contain all of the
files that SFC needs.

Without an XP installation cd, it looks like you're not going
to be able to get SFC to work on your computer.

Sorry, but I'm out of ideas.

Nepatsfan


In (e-mail address removed)
Scholastica said:
-- Sorry. I don't do Command Line and didn't know all this.
I did it the way you suggested and get a whole bunch of
stuff back--here it is:
--------------------------------------------------------------------
Microsoft Windows XP [Version 5.1.2600] (C) Copyright
1985-2001 Microsoft Corp.

C:\Documents and Settings\HP_Administrator>REG QUERY
HKLM\Software\Microsoft\Win
dows\CurrentVersion\Setup

! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup
DriverCachePath REG_EXPAND_SZ %SystemRoot%\Driver
Cache BootDir REG_SZ C:\
PrivateHash REG_BINARY
D832719A269C4BC60C5CD68FE5EA3C44 Installation Sources
REG_MULTI_SZ D:\0\0 SourcePath REG_SZ c:\windows\
ServicePackSourcePath REG_SZ c:\windows\
CDInstall REG_DWORD 0x0
LogLevel REG_DWORD 0x0
ServicePackCachePath REG_SZ
c:\windows\ServicePackFiles\ServicePackC
ache

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\AppLogLevels

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\BaseWinOption
s

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\ExceptionComp
onents

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Migration
DLL
s

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Oc
Manager

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\OOBE

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\OptionalCompo
nents

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatur
es

C:\Documents and Settings\HP_Administrator>>C:\Source.txt
------------------------------------------------------------------------------
But even if I get it all cleaned up, without an OS disk am I
not finished?? What's the use. I can't get to the I386
folder on the Recovery partition of this computer.

Should I just forget all this??


Thank you for your help,

Scholastica



Nepatsfan said:
Pasting that command into the Run box won't work. You've
got to copy and paste the it into a command prompt window.
Here's how:

Go to Start and click on Run.
Enter cmd.exe next to Open.
Click OK.
This should open up a black command prompt window.
Notice the blinking cursor.
That's where you want to paste the following command:

REG QUERY
HKLM\Software\Microsoft\Windows\CurrentVersion\Setup
C:\Source.txt

Nepatsfan


In (e-mail address removed)
Scholastica wrote:
-- The Source Path is C:\Windows\ And, when I try to
enter Reg Query
HKLM\Software\Microsoft\Windows\CurrentVersion\Setup
C:\Source.txt , the Command line box flashes open and then
closes. I can't get to the Source.txt to see what it
says.

I have all boxes checked in folder options so I can see
hidden system files, etc. I copied the Reg Query straight
from the post and entered it into the Run box.

Also, see the post from Peter below--he mentions setting
something to C:\, is that the Source Path value??

I am getting confused. All mentions of "Professional" are
removed from the two files yet I still get the Professional
CD query. I checked it again. But, even if I got it all
fixed and its still looking for a CD, this time for XP
Home, I'm still stuck, right?

The HP reference is to a recovery disk, not an OS disk. So
if this is the case, and all else fails, tough luck, eh?
sfc won't work in an environment where the OS is locked in
a recovery partition.

I know what HP will say--just run the recovery and fix it
all and, tought luck, that you lose all the work you've
done configuring the machine and loading the software you
want!!

Grr.
Thank you for your help,

Scholastica



:

Go back and double check the two files. If you edited
them correctly and SFC still couldn't find the
right source it would be asking for the Home CD, not
Professional.

If that's not the problem, do the following:
Run the Registry Editor (Start -> Run -> regedit.exe) and
navigate to this key,

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

In the right hand pane you should see a value for
ServicePackSourcePath.
Make sure the Data for this value is
C:\Windows\ServicePackFiles
Make sure the Data for SourcePath is C:\

If this doesn't solve your problem, do the following:
Go to Start -> Run and enter cmd.exe in the Open box.
Enter the following command at the prompt,

Reg Query
HKLM\Software\Microsoft\Windows\CurrentVersion\Setup
C:\Source.txt

Note: There are spaces between Reg and Query, Query and
HKLM,
Setup and >C:\Source.txt.

Next, open C:\Source.txt.
Copy the information under the Setup section and paste it
into
a response to this message.

Finally, have you tried contacting HP and see if it's
possible
to obtain an XP installation CD? Here's an article from
their
support site which talks about a "Recovery kit". You might
want
to find out if this kit includes a genuine XP installation
CD.
If it only includes a "Restore" CD, don't bother. That
would not be helpful in this situation.

HP and Compaq Desktop PCs - Obtaining a Recovery CD or DVD
set
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&dlc=en&docname=bph07143

FYI, the problem you're dealing with is just one of the
reasons
I advise people who are looking for an affordable PC to
order a
Dell. For an extra $10 you can order an actual XP
installation
CD.

Nepatsfan


In (e-mail address removed)
Scholastica wrote:
-- It didn't work. I searched both of the suspect files
for the word "Professional" and edited them out as MS
recommended. Still get the error message looking for XP
Professional CD. There is some other place where this
thing is lurking. If anyone reads this who has a clue,
please give a holler'


Thank you for your help,

Scholastica



:

You're welcome.

Nepatsfan


"Scholastica" <[email protected]>
wrote in message

-- Thank you, I will try that. It looks exactly like
what I need.

Thank you for your help,

Scholastica



:

In (e-mail address removed)
Scholastica wrote:
sfc is a great idea, but how about the millions of us
who are now stuck without a Windows CD because the
manufacturer
puts Windows recovery in a non-accessible partition
on our hard drive?? When the popup occurs, asking
for the CD what
do I do? I tried to run sfc yesterday and it quit
before completion because it wants this non-existant
disk. I had to cancl everything.

Even more confusing, on my HP desktop, I run Windows
XP Home--sfc asksed for a CD with Windows XP Pro on
it?

Help would be greatly appreciated. I need to run sfc
because I'm pretty certain that there is a .dll file
screwed
up, caused by an install/uninstall of a poorly
written program. --
Thank you for your help,

Scholastica

Take a look at this article:

You may be prompted to insert a Windows XP
Professional CD when
you run the System File Checker tool in Windows XP
Home Edition
http://support.microsoft.com/kb/897128/en-us

Good luck

Nepatsfan
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top