M
Ms. Linda A.W.
I wanted to verify my Windows files. While I have installed the
CD i386 image in the /windows/options/i386 directory, it seems to ignore that
location. It wanted to see the files in the root directory C:\i386. So I
copied the files there (though I'm sure I've used /windows/options/i386 in the
past. That solved the requst for the WinXP CD,
but now it wants a Service Pack 1 CD.
Um...I never had an SP1 CD. I downloaded
it and installed it over the net from my file server. So why is it asking
for a CD that never existed and/or how can I point the install location back to
where I installed it from?
thanks for pointers...I'd love to get a clean run.
Am having trouble with Office products (Word 2k or xp) using various
international fonts ('MS Unicode et al). I can select he fonts but
any text formated with the broken fonts is invisible.
This has existed since I was advised by a Microsoft Support technician
to uninstall all my office products and reinstall to solve another problem,
but on re-installing, the problem is immediately evident. Under the
International font support, additional core files and the universal font
are "X"'ed out to indicate they woudln't be installed by _default_. I can
force the install of the fonts, but they won't work.
The fonts _DO_ work in wordpad, but not in Word, Powerpoint or Outlook.
They also work in other 3rd party apps including MS's IE6.
Any help into either problem would be great.
I have uninstalled and reinstalled with different options, but I need go no
farther than installing CD1 of Office 2000. As soon as I see the "X"'ed out
default, I know the problem exists, as it didn't have that problem the first
time I installed it. I have run the Office 2003 setup cleanup file, but
I don't know if it fixes Office 2000 or XP problems. There is no cleanup
tool for O2k that runs on XP that I've found.
Microsoft "specialists" in Bangalore have been on this for a week around 2-3
hours/call and have gotten no where. The problem is they don't seem to have
access to the source or knowledge of the internals of what can be causing these
problems. They just keep you on the phone hours and hours repeating steps
already done "just because"...
The problem I have in Outlook has to do with it speaking the wrong protocol
to talk to my IMAP server. It's literally not complient with the protocol
and doesn't send an "end-of-command" message to the server, so the server
never responds, but Outlook thinks it sent it...deadly embrace/deadlock.
It is a random problem based on timing happening about 30% of the time.
It's frustrating to label security fixes as "critical' and then when you install
them, your rollback is corrupted and your Outlook client stops functioning.
They have so far refused to issue a patch or replacement product. I
specifically bought the outlook upgrade to handle my multiple IMAP folders --
worked for all of 5 months before being disabled by a Critical MS security
hack.
I noticed elsewhere, that if one installs a task scheuler task or SP2, the task
scheduler failes to run jobs -- the person who investigated that said microsoft
had no schedule or urgency to fix the problem.
I'm beginning to feel like MS is deliberately sabotaging their software so older
software breaks and the OS (WinXP) is slowing down (significantly since first
release) so they can impress us with the fact that Longhorn(vista) will run
at full speed again.
Sorry venting a bit...but this has drawn out to more than 2 weeks this go-round
and this one wiped most of my unicode fonts -- specially Arial Unicode MS --
which I use regularly in my documents but can no longer access or print.
:-(
Again, thanks for any help.
Linda
-- .
CD i386 image in the /windows/options/i386 directory, it seems to ignore that
location. It wanted to see the files in the root directory C:\i386. So I
copied the files there (though I'm sure I've used /windows/options/i386 in the
past. That solved the requst for the WinXP CD,
but now it wants a Service Pack 1 CD.
Um...I never had an SP1 CD. I downloaded
it and installed it over the net from my file server. So why is it asking
for a CD that never existed and/or how can I point the install location back to
where I installed it from?
thanks for pointers...I'd love to get a clean run.
Am having trouble with Office products (Word 2k or xp) using various
international fonts ('MS Unicode et al). I can select he fonts but
any text formated with the broken fonts is invisible.
This has existed since I was advised by a Microsoft Support technician
to uninstall all my office products and reinstall to solve another problem,
but on re-installing, the problem is immediately evident. Under the
International font support, additional core files and the universal font
are "X"'ed out to indicate they woudln't be installed by _default_. I can
force the install of the fonts, but they won't work.
The fonts _DO_ work in wordpad, but not in Word, Powerpoint or Outlook.
They also work in other 3rd party apps including MS's IE6.
Any help into either problem would be great.
I have uninstalled and reinstalled with different options, but I need go no
farther than installing CD1 of Office 2000. As soon as I see the "X"'ed out
default, I know the problem exists, as it didn't have that problem the first
time I installed it. I have run the Office 2003 setup cleanup file, but
I don't know if it fixes Office 2000 or XP problems. There is no cleanup
tool for O2k that runs on XP that I've found.
Microsoft "specialists" in Bangalore have been on this for a week around 2-3
hours/call and have gotten no where. The problem is they don't seem to have
access to the source or knowledge of the internals of what can be causing these
problems. They just keep you on the phone hours and hours repeating steps
already done "just because"...
The problem I have in Outlook has to do with it speaking the wrong protocol
to talk to my IMAP server. It's literally not complient with the protocol
and doesn't send an "end-of-command" message to the server, so the server
never responds, but Outlook thinks it sent it...deadly embrace/deadlock.
It is a random problem based on timing happening about 30% of the time.
It's frustrating to label security fixes as "critical' and then when you install
them, your rollback is corrupted and your Outlook client stops functioning.
They have so far refused to issue a patch or replacement product. I
specifically bought the outlook upgrade to handle my multiple IMAP folders --
worked for all of 5 months before being disabled by a Critical MS security
hack.
I noticed elsewhere, that if one installs a task scheuler task or SP2, the task
scheduler failes to run jobs -- the person who investigated that said microsoft
had no schedule or urgency to fix the problem.
I'm beginning to feel like MS is deliberately sabotaging their software so older
software breaks and the OS (WinXP) is slowing down (significantly since first
release) so they can impress us with the fact that Longhorn(vista) will run
at full speed again.
Sorry venting a bit...but this has drawn out to more than 2 weeks this go-round
and this one wiped most of my unicode fonts -- specially Arial Unicode MS --
which I use regularly in my documents but can no longer access or print.
:-(
Again, thanks for any help.
Linda
-- .