Setup of HP Laserjet 2200 DTN

[rjs]

I have inherited an HP Laserjet 2200DTN printer that was connected as a
network device at my wife's former firm. It happily produced single and
double sided documents without fault.

I have encountered two problems:

[1] I can successfully add it to my network using HP Web Jetadmin for a
few days after which the IP address changes and thus the printer
dissapears from the network. This would not be a dreadful problem as I
can connect it via USB or parallel to one on my PCs where it not for:

[2] It will print as many copies of a single sided sheet page as I need.
However if I try to print multiple copies of a double sided sheet
(i.e. a document of two pages) it will print at most 5 copies before
stalling. As far as the print menus are concerned the job is completed
but the printer simply stops with the data light flashing. Power
cycling seems the only way to clear the problem. (NB this problem seems
to be independent of connection type).

Rather than me speculate pointlessly as to the solution, any suggestions
would be gladly received.

I'm using XP Pro. The PCs are networked via a Linksys Etherport 10/100
5 port workgroup switch (EZSX55W) to which the 2200 DTN was also
connected (until this loss of IP address problem started - i.e. a day or
so after adding it to the network!). The printer memory has been
expanded to a whole 16Mb!

TIA

Richard

 

[Russ Blakeman]

Set it up as a fixed IP address and try that, sounds like when DHCP
assigns a new IP address you lose it although right clicking the port
properties there should be a track selection. If it's using a
Jetdirect 615N in the serial range of SG27xxxxxx to SG2Axxxxxx you
might have one with a bad ASIC chip and HP will swap it out for free
with a 620N under a service note (check with a local HP ASP, they get
nothing for the swap but it costs them nothing and you might become a
customer for the help).

 

[rjs]

Set it up as a fixed IP address and try that, sounds like when DHCP
assigns a new IP address you lose it although right clicking the port
properties there should be a track selection. If it's using a
Jetdirect 615N in the serial range of SG27xxxxxx to SG2Axxxxxx you
might have one with a bad ASIC chip and HP will swap it out for free
with a 620N under a service note (check with a local HP ASP, they get
nothing for the swap but it costs them nothing and you might become a
customer for the help).

Excellent advice

Thanks