Settings in Outlook 2003 are not saved

[Guest]

In our domain there is a user who's settings in outlook are not saved. Every
time the user is logged in the email account is gone and has te be made new.
The user is a member of domainusers and has all rights to the profile.
Owner of the profile is administrator. The profile is kept on the server,
not local.
Any suggestions why this is . All other users withe the same type of account
are working properly. Greetings

 

[Francine Otterson [MVP - Outlook]]

Are you using an Exchange Server with mailboxes or are the emails stored on
a personal folder .pst file?
Also, are you stating the profile has to be re-created or the actual mailbox
does not exists?

--
Regards,

Francine Otterson
President, San Diego Outlook User Group
MVP - Microsoft Outlook

 

[Guest]

Dear Francine, we're using exchange 5.5 with cache, the account does exist
and the profile doesn't need to be re-created. In fact, every user can get
his or hers mail at any place in the company.
Greetings, Evert