setting system restore points hang

[Guest]

Recently, my PC has been hanging upon installation of new applications at the
setting system restore point; it will eventually go through but may take up
to 1.5 hours. The same happens when I try to bring up System Properties in
Control Panel (at times, it just will not open, despite my computer
continuing to run correctly). Also, I have lost he System Restore tab from my
system properties so I cannot even turn it off. I am completely baffled.

PC details: Dell Dimension 4550 2.4Ghz with 512MB RAM, running XP
Professional SP2

Thanks for any help you can offer!

 

[Bert Kinney]

Hi Alessa,

You will first want to make sure the system is free of virus/malware
infection.
Here is a combination of utilities that I have found to work very well
in the removal and prevention of virus infection, spyware, parasites,
malware and the like.
http://bertk.mvps.org/html/spyware.html

To get the System Restore tab back, follow these steps.
http://bertk.mvps.org/html/tips.html#DisabledByPolicy

 

[Guest]

I am all of a sudden having the same problem. I have the latest anti-virus
software and virus definitions. I even checked by going to the Symantec site
and had it check my computer for viruses and the result was no viruses. Have
tried doing a repair install of XP and the problem still exists. I am able
to normal things like run Internet apps, e-mail, MSOffice products -- no
problems there. I can't do any Windows updates because they freeze -- I
suspect the system is trying to set a restore point and it can't.

 

[Guest]

I am also running the latest versions of Symantec security software and clean
of virus/spyware etc.

 

[Bert Kinney]

Hi,

Let's test System Restore by creating a restore point and then
restoring to it, to see if it is functioning correctly. If SR fails,
check Event Viewer for any errors and post then here.
How do I use the Event Viewer to search for System Restore errors?
http://bertk.mvps.org/html/tips.html#EventViewer

 

[Bert Kinney]

Hi,

Let's test System Restore by creating a restore point and then
restoring to it, to see if it is functioning correctly. If SR fails,
check Event Viewer for any errors and post then here.
How do I use the Event Viewer to search for System Restore errors?
http://bertk.mvps.org/html/tips.html#EventViewer