Setting e-mail permissions Outlook2002 SP2

[tjdarth]

Is there a way to set send/receive permissions for Office-XP 2002 Outlook
users under WIN-XP?

 

[Sue Mosher [MVP-Outlook]]

I'm not quite sure what you're trying to do. Could you elaborate?
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Is there a way to set send/receive permissions for Office-XP 2002 Outlook
users under WIN-XP?

 

[tjdarth]

Thanks for the quick response. I have several restricted WIN-XP users who
cannot send e-mail because of some hidden flag that denies them access to
send e-mail. The msg: "You don't have appropriate permission to perform this
operation"? I have not restricted any user thru GPO or any other mechanism
on my machine. What I have attempted to do was to point everybody at the
same e-mail.pst file in one central location. Somewhere where I have plenty
of disk space. I thought that by updating my machine to Outlook SP3 that
this would solve the problem. It did not because the problem still exist.

My last resort is to un-install Outlook and re-install, if I could find the
instructions to do that, and then singularly reapply all of the fixes that
are relevant for this application, until I run across the culprit in
question. If there is a better way to discover what the real problem is and
how to fix it I welcome that input. . . . . .Thanks in advance Tom J.

 

[Sue Mosher [MVP-Outlook]]

Users cannot share a .pst file, and Microsoft recommends that .pst files be
kept on the local drive, not a network volume. Giving each person their own
local .pst file would be a good first step toward resolving this issue.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


Thanks for the quick response. I have several restricted WIN-XP users who
cannot send e-mail because of some hidden flag that denies them access to
send e-mail. The msg: "You don't have appropriate permission to perform this
operation"? I have not restricted any user thru GPO or any other mechanism
on my machine. What I have attempted to do was to point everybody at the
same e-mail.pst file in one central location. Somewhere where I have plenty
of disk space. I thought that by updating my machine to Outlook SP3 that
this would solve the problem. It did not because the problem still exist.

My last resort is to un-install Outlook and re-install, if I could find the
instructions to do that, and then singularly reapply all of the fixes that
are relevant for this application, until I run across the culprit in
question. If there is a better way to discover what the real problem is and
how to fix it I welcome that input. . . . . .Thanks in advance Tom J.

 

[tjdarth]

Thanks Sue. I had this feature working prior to losing a hard drive to a
(s.m.a.r.t.) error about a month ago. True, since I only have a single
computer, all I had to ensure was that one person at a time would be allowed
to look at our home e-mail activity at a single setting. I was using this
feature because every independent user has his or her own personal work
areas according to win-xp, win 2000 setup standards. There was no easy way
of combining the other users usage of Outlook except to point everyone to
the same .pst file. This method saved everyone else from having to learn
another's password and getting into another one's work area, especially my
administrative area where no one else needed to be just to view their mail.

This one central file is on a locally partitioned drive, so that I am not
eating up space on the default OS-MyDocuments drive where everything else
has been placed.

I have read on http://www.slipstick.com/outlook/olshare1.htm where sharing
the same e-mail box on a single computer can work effectively. So now I am
again wondering why this feature has been taken away?

Thanks in advance . . . . Tom J.

 

[Sue Mosher [MVP-Outlook]]

Sharing a .pst file among users of a single computer should work fine, as
long the file is in a folder that everyone has permission for. (Your
original message didn't make clear that you were using such a
configuration.) You would, of course, need a profile for each user with the
appropriate email accounts.

At what stage of the processing of sending a message do the users receive
the error that you describe?
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers




Thanks Sue. I had this feature working prior to losing a hard drive to a
(s.m.a.r.t.) error about a month ago. True, since I only have a single
computer, all I had to ensure was that one person at a time would be allowed
to look at our home e-mail activity at a single setting. I was using this
feature because every independent user has his or her own personal work
areas according to win-xp, win 2000 setup standards. There was no easy way
of combining the other users usage of Outlook except to point everyone to
the same .pst file. This method saved everyone else from having to learn
another's password and getting into another one's work area, especially my
administrative area where no one else needed to be just to view their mail.

This one central file is on a locally partitioned drive, so that I am not
eating up space on the default OS-MyDocuments drive where everything else
has been placed.

I have read on http://www.slipstick.com/outlook/olshare1.htm where sharing
the same e-mail box on a single computer can work effectively. So now I am
again wondering why this feature has been taken away?

 

[tjdarth]

Thanks again, Sue. I'm sorry if my prior notes were not clear in their explanation. Everyone that uses this machine has open access to all local partitions and files. My next question is where in the world could such a permission be denied, especially since I have never set any restrictions through my Group Policy Options as administrator on my win-xp system?

Yes, I have been trying to convey that everyone is pointing to the same ..pst file at this time. This message is presented whenever I hit my PF9 - Send/Receive key or I select one of my e-mail transports that I have setup to process items that are currently in my OUT-BOX.

The msg: "You do not have appropriate permission to perform this operation" suggest to me that something in win-xp has set a hidden flag, or the fixes that I have applied to either win-xp or Outlook 2002 SP3 has some bearing on this problem.
Thanks in advance . . . . .Tom J.

 

[Sue Mosher [MVP-Outlook]]

If the error message is appearing only when users send/receive, then it has
nothing to do with permissions on the .pst file. I'd probably try creating a
new Outlook profile.

Do you have any anti-spam or anti-virus addins installed?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers




Thanks again, Sue. I'm sorry if my prior notes were not clear in their
explanation. Everyone that uses this machine has open access to all local
partitions and files. My next question is where in the world could such a
permission be denied, especially since I have never set any restrictions
through my Group Policy Options as administrator on my win-xp system?

Yes, I have been trying to convey that everyone is pointing to the same .pst
file at this time. This message is presented whenever I hit my PF9 -
Send/Receive key or I select one of my e-mail transports that I have setup
to process items that are currently in my OUT-BOX.

The msg: "You do not have appropriate permission to perform this operation"
suggest to me that something in win-xp has set a hidden flag, or the fixes
that I have applied to either win-xp or Outlook 2002 SP3 has some bearing on
this problem.
Thanks in advance . . . . .Tom J.

 

[tjdarth]

The only ant-virus package that has always been on my system is Norton2002.
I have never installed any known anti-spam packages. Are there packages that
would identify anti-spam programs available?

I will look into creating a new Outlook profile, and get back to you. . .
..Thanks Tom J.

 

[tjdarth]

Well Sue, I finally had the opportunity to start a new Outlook profile from
scratch today. I presume that you meant that by creating a new Outlook
profile you meant establishing a new win-xp userid and then opening Outlook
and going through the process of setting up my default transport for that
user.

This is what I did.

I even gave the user administrative rights under win-xp. When I attempted
to use the FORWARD icon to send a message as a test case, I received the
following message: "This form requires WORD as your e-mail editor, but WORD
is either busy or cannot be found. The form will be opened in the Outlook
editor instead. You do not have appropriate permission to perform this
operation."

At this point I don't have any other option but to uninstall and reinstall
this application. Any other suggestions would be appreciated. Thanks in
advance . . . . Tom J.

 

[Sue Mosher [MVP-Outlook]]

No, actually I meant a new Outlook profile -- as in Control Panel | Mail.
Try it under the original Windows account.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[tjdarth]

Thanks again Sue. I just tried creating a new Outlook profile to no avail, I
still get the same error message about permissions.

 

[Sue Mosher [MVP-Outlook]]

I'm a bit confused now, since one of your latest posts says the message
occurs when you forward a message. Before it was when you invoked
Send/Receive. Do you have Word 2002 on the same machine?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[tjdarth]

Thanks for the response Sue. I have been out of work since November 2003 and
I had a couple of interviews this past week which prevented me from
answering sooner. I meant to say the whole enchilada of test regardless
whether I attempt to forward an e-mail to someone else or if I create a new
e-mail from scratch and issue use the Send/Receive functions. Yes, as a
matter of fact Word 2002 (10.6612.6626) SP3 is installed on my single
machine.

 

[Sue Mosher [MVP-Outlook]]

The article at
http://support.microsoft.com/default.aspx?scid=kb;en-us;319796 suggests some
fixes for the "form requires Word" message.

The permissions message is often related to Exchange delegates, but you're
not using Exchange.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers