Set Program Access & Computer Defaults?

[Charliec]

I use an e-mail client called Forte Agent for my email. I have it set
as the default e-mail client in IE7. When I go to "Set Program Access
& Computer Defaults", the Option under "Choose a default email
program" is set to "Use my current e-mail program". Forte Agent is
listed as one of the options, but I check it and click OK. Go back to
the control panel and Forte Agent is unchecked and the default is back
to "use my current email program".

What am I doing wrong in getting Forte Agent as my default email
program?

Thanks
Charliec
******************************************************
Charliec

 

[PA Bear [MS MVP]]

Does clicking on a MailTo link or IE7's Mail button open Agent? If not, one
or more options/settings in an ever-growing number of third-party
applications may be disallowing the change(s) from "sticking". These include
but are not limited to Ad-aware Pro Ad-Watch, Spybot Tea Timer,
SpywareBlaster, SpySweeper, Spyware Doctor, CounterSpy, AVG Anti-Spyware,
Norton AntiVirus, McAfee VirusScan and/or Antispyware, NOD32, many other AV
apps, and Zone Alarm (Free, Pro, & Security Suite).

 

[Charliec]

Does clicking on a MailTo link or IE7's Mail button open Agent?

When I click in IE7 to send an email, it opens Forte Agent

If not, one
or more options/settings in an ever-growing number of third-party
applications may be disallowing the change(s) from "sticking". These include
but are not limited to Ad-aware Pro Ad-Watch, Spybot Tea Timer,
SpywareBlaster, SpySweeper, Spyware Doctor, CounterSpy, AVG Anti-Spyware,
Norton AntiVirus, McAfee VirusScan and/or Antispyware, NOD32, many other AV
apps, and Zone Alarm (Free, Pro, & Security Suite).

I completely uninstalled Norton Internet Security (cleaned out the
Registry, etc) and config'd my Linksys 4-port Router for Hardware
Security. After that, I installed AVG Free v8 for Antivirus
protection. Nothing else.

So, what mistake have I made

Charliec
******************************************************
Charliec

 

[PA Bear [MS MVP]]

When I click in IE7 to send an email, it opens Forte Agent

So you're current settings are working OK anyway.

I completely uninstalled Norton Internet Security (cleaned out the
Registry, etc) and config'd my Linksys 4-port Router for Hardware
Security. After that, I installed AVG Free v8 for Antivirus
protection.

Norton applications are notorious for not uninstalling cleanly! Download &
run this removal tool, then reboot:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

 

[Charliec]

So you're current settings are working OK anyway.

As far as IE7 is concerned, but I do not get AVG to scan emails. It
has Outlook as the default email and that is the only one that it
scans?

Norton applications are notorious for not uninstalling cleanly! Download &
run this removal tool, then reboot:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

I used the Norton Removal Tool to remove NIS and then went to the
Registry to find anything remaining and removed that.

Maybe it is a limit in AVG that only pays attention to MS Outlook and
not other email clients?

******************************************************
Charliec

 

[ju.c]

What E-mail client do you want the "File->Send->Page By E-Mail" & "File->Send->Link By E-Mail" to use?


ju.c

 

[Charliec]

What E-mail client do you want the "File->Send->Page By E-Mail" & "File->Send->Link By E-Mail" to use?

When I go to File/Send/Page By E-Mail - it gives me an error and tells
me to go to MS Outlook and set it as the default email.

In Tools/Programs, I have Forte Agent set as the default email. But,
apparently there is something else I need to do?

ju.c

******************************************************
Charliec

 

[PA Bear [MS MVP]]

[Please try to avoid inline replies, Charlie. Thanks.]

Email scanning by your anti-virus application is not necessary and it does
not provide any additional security. Even Symantec says it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

The default install of AVG 8.0 includes two (2) email scanning modules, one
for OL and another for other Mail Clients (which may or may not include
Agent). I'd recommend that you uninstall AVG 8.0 via Add/Remove Programs,
reboot, and then reinstall it choosing to do a Custom install and then
opting not to install either of the email scanning modules.

To reinstall AVG 8.0 without the email scanner modules, without WebScanner,
and without the "security toolbar" (AKA Yahoo Toolbar):

1. Download a fresh copy of the installer, saving it to your C: drive (i.e,
C:\avg_free_stf_en_8_169a1359.exe) =>
http://free.avg.com/ww.download?prd=afe or
http://www.grisoft.cz/filedir/inst/avg_free_stf_en_8_169a1359.exe

2. Uninstall AVG 8.0 via Add/Remove Programs & reboot.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) until you've got AVG 8.0 installed,
properly configured, and updated!

3. Carefully follow these instructions to (re)install AVG 8.0:
http://free.grisoft.com/ww.faq.num-1338

Tip: Do NOT install the toolbar (if offered) or either of the email
scanners.

4. Configure AVG as you wish via the User Interface | Tools | Advanced
settings

5. Check for and install any available updates.

AVG Free Suport Forum
http://freeforum.avg.com/

 

[Charliec]

Thanks PA,

Will take a close look at this.

Charliec

[Please try to avoid inline replies, Charlie. Thanks.]

Email scanning by your anti-virus application is not necessary and it does
not provide any additional security. Even Symantec says it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

The default install of AVG 8.0 includes two (2) email scanning modules, one
for OL and another for other Mail Clients (which may or may not include
Agent). I'd recommend that you uninstall AVG 8.0 via Add/Remove Programs,
reboot, and then reinstall it choosing to do a Custom install and then
opting not to install either of the email scanning modules.

To reinstall AVG 8.0 without the email scanner modules, without WebScanner,
and without the "security toolbar" (AKA Yahoo Toolbar):

1. Download a fresh copy of the installer, saving it to your C: drive (i.e,
C:\avg_free_stf_en_8_169a1359.exe) =>
http://free.avg.com/ww.download?prd=afe or
http://www.grisoft.cz/filedir/inst/avg_free_stf_en_8_169a1359.exe

2. Uninstall AVG 8.0 via Add/Remove Programs & reboot.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) until you've got AVG 8.0 installed,
properly configured, and updated!

3. Carefully follow these instructions to (re)install AVG 8.0:
http://free.grisoft.com/ww.faq.num-1338

Tip: Do NOT install the toolbar (if offered) or either of the email
scanners.

4. Configure AVG as you wish via the User Interface | Tools | Advanced
settings

5. Check for and install any available updates.

AVG Free Suport Forum
http://freeforum.avg.com/

******************************************************
Charliec

 

[PA Bear [MS MVP]]

You're welcome, (and I will try to remember NOT to use OE's default
SigDelimiter in my future replies which causes Agent to truncate quoted
replies).
~~
~PA Bear

Thanks PA,

Will take a close look at this.

[Please try to avoid inline replies, Charlie. Thanks.]

Email scanning by your anti-virus application is not necessary and it
does
not provide any additional security. Even Symantec says it's not
necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this.
To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

The default install of AVG 8.0 includes two (2) email scanning modules,
one
for OL and another for other Mail Clients (which may or may not include
Agent). I'd recommend that you uninstall AVG 8.0 via Add/Remove
Programs,
reboot, and then reinstall it choosing to do a Custom install and then
opting not to install either of the email scanning modules.

To reinstall AVG 8.0 without the email scanner modules, without
WebScanner,
and without the "security toolbar" (AKA Yahoo Toolbar):

1. Download a fresh copy of the installer, saving it to your C: drive
(i.e,
C:\avg_free_stf_en_8_169a1359.exe) =>
http://free.avg.com/ww.download?prd=afe or
http://www.grisoft.cz/filedir/inst/avg_free_stf_en_8_169a1359.exe

2. Uninstall AVG 8.0 via Add/Remove Programs & reboot.

NB: You're "working without a net" now: Don't to ANYTHING else online
(e.g., browsing; reading email; chatting) until you've got AVG 8.0
installed,
properly configured, and updated!

3. Carefully follow these instructions to (re)install AVG 8.0:
http://free.grisoft.com/ww.faq.num-1338

Tip: Do NOT install the toolbar (if offered) or either of the email
scanners.

4. Configure AVG as you wish via the User Interface | Tools | Advanced
settings

5. Check for and install any available updates.

AVG Free Suport Forum
http://freeforum.avg.com/

******************************************************
Charliec

 

[Charliec]

Thanks

You're welcome, (and I will try to remember NOT to use OE's default
SigDelimiter in my future replies which causes Agent to truncate quoted
replies).
~~
~PA Bear

Thanks PA,

Will take a close look at this.

[Please try to avoid inline replies, Charlie. Thanks.]

Email scanning by your anti-virus application is not necessary and it
does
not provide any additional security. Even Symantec says it's not
necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this.
To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

The default install of AVG 8.0 includes two (2) email scanning modules,
one
for OL and another for other Mail Clients (which may or may not include
Agent). I'd recommend that you uninstall AVG 8.0 via Add/Remove
Programs,
reboot, and then reinstall it choosing to do a Custom install and then
opting not to install either of the email scanning modules.

To reinstall AVG 8.0 without the email scanner modules, without
WebScanner,
and without the "security toolbar" (AKA Yahoo Toolbar):

1. Download a fresh copy of the installer, saving it to your C: drive
(i.e,
C:\avg_free_stf_en_8_169a1359.exe) =>
http://free.avg.com/ww.download?prd=afe or
http://www.grisoft.cz/filedir/inst/avg_free_stf_en_8_169a1359.exe

2. Uninstall AVG 8.0 via Add/Remove Programs & reboot.

NB: You're "working without a net" now: Don't to ANYTHING else online
(e.g., browsing; reading email; chatting) until you've got AVG 8.0
installed,
properly configured, and updated!

3. Carefully follow these instructions to (re)install AVG 8.0:
http://free.grisoft.com/ww.faq.num-1338

Tip: Do NOT install the toolbar (if offered) or either of the email
scanners.

4. Configure AVG as you wish via the User Interface | Tools | Advanced
settings

5. Check for and install any available updates.

AVG Free Suport Forum
http://freeforum.avg.com/

******************************************************
Charliec

******************************************************
Charliec

 

[ju.c]

Do you want Forte Agent as the default?

What E-mail client do you want the "File->Send->Page By E-Mail" & "File->Send->Link By E-Mail" to use?

When I go to File/Send/Page By E-Mail - it gives me an error and tells
me to go to MS Outlook and set it as the default email.

In Tools/Programs, I have Forte Agent set as the default email. But,
apparently there is something else I need to do?

ju.c

On Sun, 21 Sep 2008 19:43:01 -0400, "PA Bear [MS MVP]"

When I click in IE7 to send an email, it opens Forte Agent

So you're current settings are working OK anyway.
As far as IE7 is concerned, but I do not get AVG to scan emails. It
has Outlook as the default email and that is the only one that it
scans?

I completely uninstalled Norton Internet Security (cleaned out the
Registry, etc) and config'd my Linksys 4-port Router for Hardware
Security. After that, I installed AVG Free v8 for Antivirus
protection.


Norton applications are notorious for not uninstalling cleanly! Download &
run this removal tool, then reboot:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

I used the Norton Removal Tool to remove NIS and then went to the
Registry to find anything remaining and removed that.

Maybe it is a limit in AVG that only pays attention to MS Outlook and
not other email clients?

******************************************************
Charliec

******************************************************
Charliec

 

[Charliec]

Yes

Do you want Forte Agent as the default?

What E-mail client do you want the "File->Send->Page By E-Mail" & "File->Send->Link By E-Mail" to use?

When I go to File/Send/Page By E-Mail - it gives me an error and tells
me to go to MS Outlook and set it as the default email.

In Tools/Programs, I have Forte Agent set as the default email. But,
apparently there is something else I need to do?

ju.c


On Sun, 21 Sep 2008 19:43:01 -0400, "PA Bear [MS MVP]"

When I click in IE7 to send an email, it opens Forte Agent

So you're current settings are working OK anyway.
As far as IE7 is concerned, but I do not get AVG to scan emails. It
has Outlook as the default email and that is the only one that it
scans?

I completely uninstalled Norton Internet Security (cleaned out the
Registry, etc) and config'd my Linksys 4-port Router for Hardware
Security. After that, I installed AVG Free v8 for Antivirus
protection.


Norton applications are notorious for not uninstalling cleanly! Download &
run this removal tool, then reboot:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

I used the Norton Removal Tool to remove NIS and then went to the
Registry to find anything remaining and removed that.

Maybe it is a limit in AVG that only pays attention to MS Outlook and
not other email clients?

******************************************************
Charliec

******************************************************
Charliec

******************************************************
Charliec

 

[ju.c]

Let's start fresh.
I don't use it so I cannot try anything myself, I can only
suggest possibilities for you to try. So let's get started!


You want to set Forte Agent as the default E-mail client,
including
"File->Send->Page By E-Mail" &
"File->Send->Link By E-Mail".


- First, try this:

1) In Agent, pull down the "Options" menu, select
"General Preferences" and click the "URLs" tab
in the dialog box.
2) Under "Make Agent the web browser service for",
check the "e-mail" option.


- Second, check that this key is as shown:

[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail]
@="Forte Agent"


- Third, re-install Forte Agent and set some Installation
Options:

Choose whether your want Agent to be your default
email client on Web pages on the "Sending email from
my browser screen."


- Fourth, you can Email Technical Support and ask them:

To send an email to the Agent Support Team use Agent's
Help | Post Support Question via Email menu option.
Link: http://www.forteinc.com/agent/support.php


ju.c

 

[Charliec]

See Below

Charliec

Let's start fresh.
I don't use it so I cannot try anything myself, I can only
suggest possibilities for you to try. So let's get started!


You want to set Forte Agent as the default E-mail client,
including
"File->Send->Page By E-Mail" &
"File->Send->Link By E-Mail".


- First, try this:

1) In Agent, pull down the "Options" menu, select
"General Preferences" and click the "URLs" tab
in the dialog box.

Under Options, there is no "General Preferences", but there is a "URL
and MIME Settings" - I checked in there and found Agent as the default
email option

2) Under "Make Agent the web browser service for",
check the "e-mail" option.


- Second, check that this key is as shown:

[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail]
@="Forte Agent"

Under this item, Forte Agent is set as the "default"

- Third, re-install Forte Agent and set some Installation
Options:

Choose whether your want Agent to be your default
email client on Web pages on the "Sending email from
my browser screen."


- Fourth, you can Email Technical Support and ask them:

I will check with Agent Support on the issue.

Thanks

To send an email to the Agent Support Team use Agent's
Help | Post Support Question via Email menu option.
Link: http://www.forteinc.com/agent/support.php


ju.c

******************************************************
Charliec

 

[ju.c]

This is from the Forte Agent help file that I downloaded:

"/
Configuring Agent as the Default Email and News Program

You can define Agent as the newsgroup and/or email
application to be used by Windows whenever you launch a URL

To configure Agent as the default email and/or news program,
use any of the following:

In Agent, select Options from the Tools menu to bring up the
Options dialog and select the Default Program Settings
panel. Select the options for Email, Usenet News and NZB
files as appropriate.

In Windows 2000, the Add/Remove Programs tool has a Set
Program Access and Defaults section, where you can choose
the default programs for various activities. Agent now
appears on the list of choices for the default email
program. If you choose Agent, it puts itself on the Start
menu and makes itself the mailto: URL handler.

Windows XP has a Set Program Access and Default option on
the Start menu. This runs the Add/Remove Program dialog
with the defaults section pre-selected. Agent appears in
the "Custom" category, which you can see by expanding that
category. Everything else works the same as described above
for Windows 2000.

In Windows Vista, the Default Programs tool has the same
Access and Default section as described above. It also has
a whole new Default Programs section where you can see a
list of programs that are available as defaults for the
Start menu, URLs, and file types. From this list you can
choose which programs should be the defaults for the various
functions.

On the Internet Explorer Internet Options dialog, Programs
panel, you can select which programs are the defaults for
various services. Agent appears as a choice for the Email
and Newsgroups services. If you make Agent the default
email service, it designates itself as the email program
that appears on the Start menu (above), and configures
itself as the handler for mailto: URLs. If you make Agent
the default newsgroups service, it configures itself as the
handler for the NNTP and News URLs.
/"


Please let me know how you solve this problem, sorry that
I could not.

Good luck!


ju.c

See Below

Charliec

Let's start fresh.
I don't use it so I cannot try anything myself, I can only
suggest possibilities for you to try. So let's get started!


You want to set Forte Agent as the default E-mail client,
including
"File->Send->Page By E-Mail" &
"File->Send->Link By E-Mail".


- First, try this:

1) In Agent, pull down the "Options" menu, select
"General Preferences" and click the "URLs" tab
in the dialog box.

Under Options, there is no "General Preferences", but there is a "URL
and MIME Settings" - I checked in there and found Agent as the default
email option

2) Under "Make Agent the web browser service for",
check the "e-mail" option.


- Second, check that this key is as shown:

[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail]
@="Forte Agent"

Under this item, Forte Agent is set as the "default"

- Third, re-install Forte Agent and set some Installation
Options:

Choose whether your want Agent to be your default
email client on Web pages on the "Sending email from
my browser screen."


- Fourth, you can Email Technical Support and ask them:

I will check with Agent Support on the issue.

Thanks

To send an email to the Agent Support Team use Agent's
Help | Post Support Question via Email menu option.
Link: http://www.forteinc.com/agent/support.php


ju.c

******************************************************
Charliec