Service Control Manager error

[Bob]

When limited users long in, they receive two errors in
succession:
1. Tile title: SCMan. "Access is denied."
2. Tile title: SCMan. "Can't Open Service Control
Manager."

These errors do not occur for the administrator log in.
These are nuisance errors as they don't appear to effect
further operation.

How can I get rid of these nuisance errors?

THANKS for your thoughts/ideas.

 

[Paul [MSFT]]

Regarding your post:

--------------------
| From: "Bob" <[email protected]>
| Subject: Service Control Manager error
| Date: Sun, 18 Jan 2004 11:45:57 -0800
|
| When limited users long in, they receive two errors in
| succession:
| 1. Tile title: SCMan. "Access is denied."
| 2. Tile title: SCMan. "Can't Open Service Control
| Manager."
|
| These errors do not occur for the administrator log in.
| These are nuisance errors as they don't appear to effect
| further operation.
|
| How can I get rid of these nuisance errors?
|
| THANKS for your thoughts/ideas.

Dear Bob,

I suspect that there may be a driver compatibility or permissions issue. I
recommend you perform Clean-boot troubleshooting to isolate the cause. One
thing to check first is your System event log. Look for clues about a
service or driver failing to load.

Here's the steps for clean boot troubleshooting:

310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353

310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

308041 Resources for Troubleshooting Startup Problems in Windows XP
http://support.microsoft.com/?id=308041

316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

===== Troubleshooting Service Control Manager ======

149641 HOWTO: How the Service Control Manager Manages Passwords
http://support.microsoft.com/?id=149641

314357 "Event ID: 7000" or "Event ID: 7013" Error Message When You Attempt
to
http://support.microsoft.com/?id=314357

179249 INFO: Access to the Service Control Manager
http://support.microsoft.com/?id=179249

Let me know what you discover.

=========

This posting is provided "AS IS" with no warranties, and confers no rights.

Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp

Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp

Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp

=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)

 

[Bob]

You were correct. It took some time, but here's what I
discovered.

The offensive file was related to an Asus video driver I
loaded several weeks ago. I had loaded an MS game (Star
Wars Knights of the Old Republic) which required an
updated video driver for my video card (NVIDIA GeForce3
Ti500). At some point while trying out new drivers the
issue must have started.

The offensive file was "anvshell.exe", a startup program
(found through clean booting repeatedly till trial and
error eliminated everything else) and was found in the
C:\Windows directory. It was being launched via the
Registry (I think)
under "HKLM\Software\Microsoft\Windows\CurrentVersion\Run"
.. Further info on the file showed that its version
number listed was 1.0.0.1 and that it was created July
24, 2003 at 15:19:16. Deleting the file fixed the
problem and I've had no issues since (appears to have
reverted to a previous/correct driver) and the game still
works fine.

If you have any pull with MS, may I suggest that this
driver be investigated for compatibility with XP ... I'm
pretty sure I didn't load anything that didn't have the
recommended testing, though I may be mistaken.

THANK YOU for your help in eliminating this nuisance.

Respectfully, Bob