Server

[Dee]

Thanks for you help Gary
Now it keeps coming up with a message asking me to verify my username &
password. I enter those details and it just keeps popping up asking for the
same info.

Help??

 

[Insanity???]

Dee,
I'm not sure if anyone replied to you - I just got on and saw your message
and have the same exact thing and am ready to pull my hair out! I just got a
new computer and was researching the storage the computer had and honestly,
had absolutely no idea what Windows Vista/Mail is. WHY DID THE STORE SELL ME
THE DUMB THING?!?!?!?!?! I have no idea how to get my e-mail back from
Outlook Expresss. I just want to e-mail - not out to change the world - just
e-mail! Can anyone help???

 

[Patrick Keenan]

Thanks for you help Gary
Now it keeps coming up with a message asking me to verify my username &
password. I enter those details and it just keeps popping up asking for
the same info.

Help??

That probably means that you may not be entering the correct username and
password. To check this, open Notepad, and enter on two lines the
username and password you are using.

Now, go to your mail provider's web mail interface, and copy and paste those
two lines into the login. If they are rejected, you know that they are
wrong, and you have to use the correct ones here and enter those in Windows
Mail; you may find you have to reset the password.

You can use the open Notepad window to temporarily store these pieces as you
work. Don't save it, and at the end, close the Notepad window.

It can also mean that the security settings are not correct. Look closely
at the directions from your mail provider's support site and be sure that
you've followed the directions exactly.

HTH
-pk

 

[Patrick Keenan]

Dee,
I'm not sure if anyone replied to you - I just got on and saw your message
and have the same exact thing and am ready to pull my hair out! I just
got a
new computer and was researching the storage the computer had and
honestly,
had absolutely no idea what Windows Vista/Mail is. WHY DID THE STORE SELL
ME
THE DUMB THING?!?!?!?!?! I have no idea how to get my e-mail back
from
Outlook Expresss. I just want to e-mail - not out to change the world -
just
e-mail! Can anyone help???

Sure. Windows mail can import your Outlook Express mail, if it has access
to all of the files in the OE mail store folder. Tthe addresses are a
completely separate thing, in the Windows Address Book WAB file.

Go to your XP system, open OE, go to Tools, Options, Maintenance, Store
Folder, and the full path to the mail files will be displayed. Highlight
that, copy (control+C) and paste it (control+V) into the little box after
clicking Start, Run, and the folder will open. You'll need to close OE to
copy the files, but before you do, open the address book from OE, and go to
Help, About. The path to the address book is there, and you can do the
same thing to open the folder, or you can export the addresses to a new
address book somewhere you can find.


Finally, go to Tools, Accounts, Mail, and choose Export. Export the mail
account settings to an IAF file somewhere you can find (like the folder
where you put the Close OE.

Note that WAB folders are thrown away when you move or export the address
book. Groups are kept, folders are not.

Now, you can simply copy the complete contents of the OE folder to CD, DVD,
USB drive or network location. Move that to the Vista system, and tell
Windows Mail to import. Start with importing the IAF file; don't use File,
Import for this. Use Tools, Accounts, and click Import. Tell it where the
IAF file is. Done in seconds.

For the mail itself, use File, Import, Mail Messages, Outlook Express, Store
Directory, and point it to where you have the files. Note that if it's on
CD or DVD, you have to copy them to the hard disk first as the import needs
to have read/write access, and it can't get that with an optical disk.
Use the same type of process for the contacts.

HTH
-pk

 

[PA Bear [MS MVP]]

Dee, you must reply to your original thread.

 

[Gary VanderMolen]

If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm


Note: It is customary here to reply in your original thread
("Windows Mail"), and to quote the post you are responding to..
Otherwise it makes it difficult to find what transpired before.