Server crashes during service pack installation.

  • Thread starter Thread starter Dennis@YS
  • Start date Start date
D

Dennis@YS

HELP!!!

During a service pack 4 installation yesterday, the server crashed into a
blue screen. The back-up process (during installation) was completed. Now
the server is rebooting in a loop. Can in some how manually replace the
files from the %servicepackuninstall% directory?? Savemode isn't working.

Please Help!!!!

Dennis
 
You can start Recovery Console and from a command prompt change to the;
%SystemRoot%\$NtServicePackuninstall$\spuninst
directory. Then issue the command;
batch SPuninst.bat

The next step is to start in 'Safe Mode' and uninstall the SP again from
Control Panel|Add/Remove to finish the uninstall.

To start the Recovery Console, start the computer from the Windows 2000
Setup CD or the Windows 2000 Setup floppy disks. If you do not have Setup
floppy disks and your computer cannot start from the Windows 2000 Setup CD,
use another Windows 2000-based computer to create the Setup floppy disks.
Press ENTER at the "Setup Notification" screen. Press R to repair a Windows
2000 installation, and then press C to use the Recovery Console. The
Recovery Console then prompts you for the administrator password. If you do
not have the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the Recovery
Console quits and restarts the computer. Note If the registry is corrupted
or missing or no valid installations are found, the Recovery Console starts
in the root of the startup volume without requiring a password. You cannot
access any folders, but you can carry out commands such as chkdsk, fixboot,
and fixmbr for limited disk repairs. Once the password has been validated,
you have full access to the Recovery Console, but limited access to the hard
disk. You can only access the following folders on your computer:
%systemroot% and %windir%


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| HELP!!!
|
| During a service pack 4 installation yesterday, the server crashed into a
| blue screen. The back-up process (during installation) was completed. Now
| the server is rebooting in a loop. Can in some how manually replace the
| files from the %servicepackuninstall% directory?? Savemode isn't working.
|
| Please Help!!!!
|
| Dennis
|
|
 
Got the answer (some weeks ago) but maybe someone else need it some day.

How do I recover from a service pack install that prevents my computer from
starting, even in Safe mode?

If you install a service pack that renders your computer unbootable, and you
did NOT prevent the default uninstall archive from being created, you would
normally boot to Safe mode and use the Add or Remove Programs applet in
Control Panel to uninstall the the service pack.

If the install also prevents booting to safe mode, try the following:

1. Insert the Windows Operating System CD-ROM into the CD-ROM drive.

2. Restart your computer.

3. Boot the CD-ROM, pressing R on the Welcome screen, or start the Recovery
Console from the menu.

4. Select the Operating System instance that you wish to access and enter
the Administrator's password.

5. Change (CD) to the archives spuninst folder, normally located at
C:\WINDOWS\$NtServicePackUninstall$\spuninst.

6. Type batch spuninst.bat and press Enter.

7. After the batch command finishes, type Exit and press Enter.

8. Boot to Safe mode, by pressing F8 when the boot menu appears.

9. Use the Add or Remove Programs applet in Control Panel to uninstall the
the service pack. This step is necessary to rollback the registry changes
that the service pack made, as well as removing the archive.
 
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