Serial to USB: Drivers not accepted

[Guest]

I have been trying to connect my old Palm PDA to my new computer, which has
only USB ports. I have purchased a Serial-to-USB converter cable, and
obtained the drivers for that cable. I have also downloaded the USB driver
for XP from the Palm site. When I try to connect the PDA to the computer,
and the hardware installation wizard comes up, I have directed it to either
the Palm or other proprietary USB driver folder, and get a message saying
that the hardware will not be installed because the required software is not
in the folder. What can I do to get XP to recognize either of these drivers?
Or does XP have its own serial-toUSB driver that I am supposed to be using?

 

[Guest]

Hope this isn't going to sound too stupid, but you did install Hotsync didn't
you? The palm sync software...

 

[Talahasee]

I have been trying to connect my old Palm PDA to my new computer, which has
only USB ports. I have purchased a Serial-to-USB converter cable, and
obtained the drivers for that cable. I have also downloaded the USB driver
for XP from the Palm site. When I try to connect the PDA to the computer,
and the hardware installation wizard comes up, I have directed it to either
the Palm or other proprietary USB driver folder, and get a message saying
that the hardware will not be installed because the required software is not
in the folder. What can I do to get XP to recognize either of these drivers?
Or does XP have its own serial-toUSB driver that I am supposed to be using?

I've had the same problem. I have an Oz 700 palmtop that is
serial and I got the serial to usb cable.

Mine doesn't work either.

Since my palmtop s/w works on my old PII, I tried the serial
/ usb cable there also.

no luck

???

We may both get stuck with upgrading and typing all that
info in again.

ugh!

Tallahassee

 

[Guest]

Yes, followed all of Palm's instructions, including Palm Desktop (which
includes Hotsync)