Sent e-mails showing up in unread folder

[Ken Mock]

We are currently running into an intermittent problem where e-mails a user
had sent months ago are suddenly appearing in the unread folder for the user.
The e-mails do not show a sender domain and are identical copies of the
original e-mail. These are not returned emails from the original receipient,
this appears to be more of a random pick-up from the sent items box. They
send to names and domains vary and it seems to be restricted to a single user
at this point so I don't feel this is a network issue. Any ideas?

Thanks

 

[Diane Poremsky {MVP}]

what type of email account?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



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[Ken Mock]

Microsoft Exchange Server STMP account

what type of email account?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

We are currently running into an intermittent problem where e-mails a user
had sent months ago are suddenly appearing in the unread folder for the
user.
The e-mails do not show a sender domain and are identical copies of the
original e-mail. These are not returned emails from the original
receipient,
this appears to be more of a random pick-up from the sent items box. They
send to names and domains vary and it seems to be restricted to a single
user
at this point so I don't feel this is a network issue. Any ideas?

Thanks

 

[Ken Mock]

I have confirmed that all the e-mails that are coming up as unread are in the
users sent items folder and were created by the user. It is almost as if
Outlook is flagging an item created by this user as unread which makes no
sense because the user created it in the first place.

Microsoft Exchange Server STMP account

what type of email account?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

We are currently running into an intermittent problem where e-mails a user
had sent months ago are suddenly appearing in the unread folder for the
user.
The e-mails do not show a sender domain and are identical copies of the
original e-mail. These are not returned emails from the original
receipient,
this appears to be more of a random pick-up from the sent items box. They
send to names and domains vary and it seems to be restricted to a single
user
at this point so I don't feel this is a network issue. Any ideas?

Thanks

 

[Diane Poremsky {MVP}]

is he using a rule to copy them to this folder?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

I have confirmed that all the e-mails that are coming up as unread are in
the
users sent items folder and were created by the user. It is almost as if
Outlook is flagging an item created by this user as unread which makes no
sense because the user created it in the first place.

Microsoft Exchange Server STMP account

what type of email account?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


We are currently running into an intermittent problem where e-mails a
user
had sent months ago are suddenly appearing in the unread folder for
the
user.
The e-mails do not show a sender domain and are identical copies of
the
original e-mail. These are not returned emails from the original
receipient,
this appears to be more of a random pick-up from the sent items box.
They
send to names and domains vary and it seems to be restricted to a
single
user
at this point so I don't feel this is a network issue. Any ideas?

Thanks

 

[Ken Mock]

No, she has no rules set up on the sent items folder at all except for the
default setting in outlook for the search folder. Not all e-mails to a
specific recipient get flagged as unread and it happens anywhere from days to
months after the original e-mail has been sent. The domain being sent to
doesn't appear to be a factor either because she sends e-mials to multiple
users at the same domian and one may show up as unread months later. I am
reaching my wits end with this. We completely reset her user profile and
account to the same set-up as the other 50 users we have on the network and
she still runs into this problem at times. She easily sends out more than
1000 e-mails a month to a variety of domains and users and have 4 or 5 sent
items show-up two months later.

They are not being copied it appears that the status changes to unread on
sent items e-mail.

is he using a rule to copy them to this folder?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

I have confirmed that all the e-mails that are coming up as unread are in
the
users sent items folder and were created by the user. It is almost as if
Outlook is flagging an item created by this user as unread which makes no
sense because the user created it in the first place.

Microsoft Exchange Server STMP account

:

what type of email account?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


We are currently running into an intermittent problem where e-mails a
user
had sent months ago are suddenly appearing in the unread folder for
the
user.
The e-mails do not show a sender domain and are identical copies of
the
original e-mail. These are not returned emails from the original
receipient,
this appears to be more of a random pick-up from the sent items box.
They
send to names and domains vary and it seems to be restricted to a
single
user
at this point so I don't feel this is a network issue. Any ideas?

Thanks