What mail software are you using?
You must have a MAPI compliant mail application set as the default mail
program.
You can use the free Windows Live Mail that is available from:
http://download.live.com/wlmail
If you still have problems, you may need to modify the Registry as follows:
1. Click on Windows Start > All Programs > Accessories > Run > Type regedit
2. Browse to HKEY_LOCAL_MACHINE > Software > Client > Click on Mail
3. Please check what is on the right pane. It should read as below:
(Default) REG_SZ Windows Live Mail
Note: If you don’t find Mail, right click on Client and Click New > Key and
rename the key as Mail.
Once the Mail key is created, right click on Mail > New > String Value. Name
the value as (Default).
Right click on (Default) and Click Modify. In the Value Data box type
Windows Live Mail.
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Hope this helps.
Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.
Doug Robbins - Word MVP, originally posted via msnews.microsoft.com