Sending Letter to Contact Crashes Outlook

T

Terry Smerling

In Office 2003, if Word is open and I use Actions > New Letter to Contact,
Outlook freezes up. On the other hand if Word is not open, "New Letter to
Contact" works fine. Any explanation?
 
R

Russ Valentine [MVP-Outlook]

Never seen it.
You'll have to supply at least _some_ troubleshooting information.
Error messages? Configuration changes to your setup? Did it ever work
correctly?
 

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