Sending from correct email acount

[Bob Day]

I have two email accounts, one is POP3 (lets call this Account 1) and the
other a MAPI (e.g. Accout 2). My default accout is the POP3.

When I download email, the received emails go into the correct folders, that
is to say Account 1 email goes in the Busines Folders Inbox and Account 2
mail goes in the Account 2 Inbox folder. No problem there, it works as
expect.

This issues is this: If I write an email on Account 2 and just click send
(remember, account 1 is the POP3 account is default) the email is received
as coming from Account 1. If they reply, it comes back to me as an email
sent to Account 1. This is very confusion to the people receiveing my email
and to me because it shows account 1's email address instead of account 2's
email address.

I realize that each time I write an email in WORD, i can define which
account is sending it (from the Accounts icon on the email toolbar, but this
isn't very practical to do each time.

Is there a way to automatically send from the correct account when I write
an email? The is important so the receipeint sees the correct email it is
coming from.

I am using the latest outlook/word with all the latest updates.

Thanks
Bob

 

[Leonid S. Knyshov]

I have two email accounts, one is POP3 (lets call this Account 1) and the
other a MAPI (e.g. Accout 2). My default accout is the POP3.

When I download email, the received emails go into the correct folders,
that is to say Account 1 email goes in the Busines Folders Inbox and
Account 2 mail goes in the Account 2 Inbox folder. No problem there, it
works as expect.

This issues is this: If I write an email on Account 2 and just click send
(remember, account 1 is the POP3 account is default) the email is received
as coming from Account 1. If they reply, it comes back to me as an email
sent to Account 1. This is very confusion to the people receiveing my
email and to me because it shows account 1's email address instead of
account 2's email address.

I realize that each time I write an email in WORD, i can define which
account is sending it (from the Accounts icon on the email toolbar, but
this isn't very practical to do each time.

Is there a way to automatically send from the correct account when I write
an email? The is important so the receipeint sees the correct email it is
coming from.

I am using the latest outlook/word with all the latest updates.

Bob,

Your question should be posted to microsoft.public.outlook as this forum is
for issues with Business Contact Manager add-in.
I believe there is an add-in that resolves your issue somewhere on
slapstick.com but I am not certain. This forum doesn't have as many eyes
watching your questions as the more mainstream groups do, so you'll get help
much faster there.

It may also be possible to specify which account you want to send as for
each contact in your address book that you care about. I've just done about
3 minutes worth of checking and didn't see how to do that natively.

Outlook is smart enough to know which account to use if you reply to an
incoming message, but how is it supposed to guess which of your many
accounts that are equally capable of sending something to your contact it
should use as the "send from" account?

So your workaround is to "reply" to a pre-existing message from your
customer even if you are creating a new message. It would be faster to
choose a different account. Another workaround is to use multiple Outlook
profiles. That can present problems when attempting to e-mail from a another
application, such as Word.
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy