sending error reports all of the time

[G.]

Hi,
for the last 3 weeks - whenever I log on using Netzero
after about 5 minutes - get message box that explorer is
closing - do I want to sent error message.
The files are:
toolbar.dll
msvcrt.dll
and a few others that I cannot remember - How do I
unistall and install a new version. I have on my desktop
the sp6.1 service pack. do I delete the old version -
which is the same service pack - and do I have to be
connected to the internet to install the new.
Thanks a bunch.

 

[vince]

first go to ie,tools,option,advanced, and uncheck 'enable
third party browser extensions' ,apply. no w do a
spyware/hijacker scan. safer-networking.org spybot
,update,scan on easy and remove the scum.

 

[PA Bear]

Check your system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

CoolWebSearch Chronicles
http://www.merijn.org/cwschronicles.html

Important: You *must* seek updates for Ad-Aware, Spybot, etc., before each
and every use, even "right out of the box". But even they can't catch
everything, 24/7. When all else fails, HijackThis
(http://www.merijn.org/files/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your files to http://forums.spywareinfo.com/ or the HijackThis Logs forum at
http://forum.aumha.org/ for expert analysis, not here.**

Also update your virus definitions and then run a full system scan. From
now on, do both daily.

[Many anti-spyware sites continue to suffer from a week-long DoS attack.
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page: http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.mvps.org/

Protect Your PC
http://www.microsoft.com/security/protect