sending email

[Aaron Neunz]

When sending a new email in Outlook 2003 I start typing the recipients name
in the To: field, rather than selecting it from the GAl. For certain
recipients, multiple aliases appear in the drop down box. Depending on the
name selected the email may not be delivered at all. Is there a way to
clear/update the address book cache, if you will, to only have the correct
alias appear?

Thanks in advance,
Aaron Neunz

 

[Ben M. Schorr - MVP]

When sending a new email in Outlook 2003 I start typing the recipients
name
in the To: field, rather than selecting it from the GAl. For certain
recipients, multiple aliases appear in the drop down box. Depending on
the
name selected the email may not be delivered at all. Is there a way to
clear/update the address book cache, if you will, to only have the
correct
alias appear?

Next time you're typing the address and see the wrong addresses come up
you can use your arrow keys to select the wrong ones and press [DELETE] to
get rid of them.

Or you could find and delete your *.NK2 file (where * is your profile
name, if I recall correctly) which contains the entire list.