Sending Email with DSL

[Guest]

I am using Outlook 2000 and can not send messages when using the DSL line;
however, sending is fine on a dial up connection. I can receive messages on
both DSL and dial up. The error message recieved is unable to connect to the
server error number 0x800ccc0e. Any suggestions?

 

[Diane Poremsky [MVP]]

Check your account properties in Outlook - the SMTP server configured
correctly and does it need authenticated?

Is the account provided by the dial up provider or the DSL provider? Many
providers won't let you send mail using any SMTP but theirs.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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[Guest]

I put in WiFi foe a short stay with a relative. It works well recieving but
not on send. It is a DSL line by Sprint. Why would they block the send path?

Ed Walsh

 

[Diane Poremsky [MVP]]

You need to use their SMTP server unless your own SMTP uses an alternate
port. This allows them to better monitor potential spam sent by infected
computers.

 

[Brian Tillman]

I put in WiFi foe a short stay with a relative. It works well
recieving but not on send. It is a DSL line by Sprint. Why would
they block the send path?

They don't. What's probably happening is that you're not properly
authenticating to the outgoing server.