Sending attachments through Outlook

[Guest]

When sending attachments (usually .doc files) through Outlook to AOL users,
they see it as a "windat" file and cannot open it. Is the problem with AOL or
my Outlook settings?

 

[Diane Poremsky]

it's on your end - you need to send it using either plain text or HTML
formatted email.

 

[TroutyMtl]

This does not solve the issue. Even if you set it in plain text it
will not send out the pdf attachment. You will still receive a
winmail.dat.

Any one have an idea on how to resolved this?

 

[Brian Tillman]

This does not solve the issue. Even if you set it in plain text it
will not send out the pdf attachment. You will still receive a
winmail.dat.

The sender probably has the recipient as a contact and that contact's
INternet format is sent so as to override the Outlook default setting. Open
the contact record, double-click the email adress, and examine the Internet
Format drop-down. Change it to "Let Outlook decide the best sending
format".

 

[TroutyMtl]

Brian, this does not resolve the issue. PDF attachments are still sent
out as winmail.dat files...

 

[Brian Tillman]

Brian, this does not resolve the issue. PDF attachments are still
sent out as winmail.dat files...

The you are still sending them as Rich Text, it seems. I don't have any
other ideas. Did you search the Micorsoft Knowledgebase at
http://support.microsoft.com/ for your version of Outlook?

 

[TroutyMtl]

Microsoft is useless....we know more than they do...

believe u me...