Sending attachments and Word

[PierreL]

I have SP3.
Occasionally when I click on "attachments" a folder opens by default "doc",
and when I try to select another folder by using the up arrow word opens
automatically and the text of my email appears in a Word window From there on
nothing works and I need to use Outlook Express to send the required
attachment.
Tx for the help
Pierre

 

[Roady [MVP]]

I can't follow what you are saying or what you are looking at. Can you post
with a bit more detail? Also, don't be afraid of using some grammar and
punctuation rules; it makes it easier to read and understand your post as
well.

I have SP3

That's nice, but for which program and which version?

 

[PierreL]

Apologies, I will try to do better:
SP3 is for Windows XP.
Outlook 2003 is version 11.8217.8221, also SP3, at least this is what I read.

When I try to create a new email to which I want to attach a document:
when I click "attach" by default the folder which opens is always D:/doc>.
Not my choice, neither the last folder opened when selecting an attachment,
but always this specific folder opens.

Occasionally, when I try to move away from this folder to that where my
selected document is stored (by using the curved arrow allowing to go higher
in the folder structure) the window for attachment selection disappears and I
find myself in a Word environment (if I believe the icon on the top left
corner of the screen.) I tried to do this once more right now to send you a
screen copy, but then the same happened. Without additional input I received
an error msg which says:
szAppName : WINWORD.EXE szAppVer : 11.0.8237.0 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000
which seems to prove that I find myself into a Word environment unwillingly.

When this happened in the past the Word environment looks germane (but not
alike) an Outllok new msg window, with an extra pane on the left which I
cannot remember what it contains.

Difficult to replicate to catch a screen shot I am afraid.

I hope this was clearer, amthough I a mafraid that I find myself that this
sequence is rather odd as cpmpared with other windows mishaps, hence,
difficult to project to someone else

Tx, Pierre

 

[Brian Tillman [MVP - Outlook]]

When I try to create a new email to which I want to attach a document:
when I click "attach" by default the folder which opens is always D:/doc>.
Not my choice, neither the last folder opened when selecting an
attachment,
but always this specific folder opens.

This folder, then, appears to be the definition that "My Documents" has been
assigned to use. See this:
http://support.microsoft.com/kb/252732

Occasionally, when I try to move away from this folder to that where my
selected document is stored (by using the curved arrow allowing to go
higher
in the folder structure) the window for attachment selection disappears
and I
find myself in a Word environment (if I believe the icon on the top left
corner of the screen.) I tried to do this once more right now to send you
a
screen copy, but then the same happened. Without additional input I
received
an error msg which says:
szAppName : WINWORD.EXE szAppVer : 11.0.8237.0 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000
which seems to prove that I find myself into a Word environment
unwillingly.

I'd try Help>Office Diagnostics in Outlook.

 

[PierreL]

"This folder, then, appears to be the definition that "My Documents" has been
assigned to use. See this: http://support.microsoft.com/kb/252732"

Reviewing this apparently solved it. Thanks, Pierre
: