Send run continually

[Alan Johnson]

Sometimes when I send an e-mail using Outlook 2007, the application
appears to try to send the message continually. The Outlook icon in the
system tray oscillates rapidly between its normal state and an e-mail icon,
and hovering over it produces the information that Outlook is sychronizing
files. The only way to stop this process is to delete the offending message
in the outbox (which sometimes works) or to close down Outlook. When I
restart Outlook the message is still in the outbox, and attempst to send it
restart the problem.

I am running Vista 32bit, with Office 2007 and Norton Internet security
2007, and am on BT broadband. I have disabled outbound e-mail scanning in
Norton with no apparent effect.

Attempts to display the Send/Receive Progress box normally produce a
very brief showing of it, but on occasions when I have managed to get it to
stay displayed (and I don't know how I did it!), it is apparent that the
send/receive process is cycling several times per second and left unchecked
will cycle hundreds of times.

This has happened on 2 or 3 occasions, and although it has cleared up
between times, it has now returned again.

Canb anyone suggest what may be causing this, or how I can diagnose the
problem further.

 

[Milly Staples [MVP - Outlook]]

What is your Send/Receive interval set for? It should be no less than 10 minutes and preferably over 15.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Alan Johnson asked:

| Sometimes when I send an e-mail using Outlook 2007, the application
| appears to try to send the message continually. The Outlook icon in
| the system tray oscillates rapidly between its normal state and an
| e-mail icon, and hovering over it produces the information that
| Outlook is sychronizing files. The only way to stop this process is
| to delete the offending message in the outbox (which sometimes works)
| or to close down Outlook. When I restart Outlook the message is
| still in the outbox, and attempst to send it restart the problem.
|
| I am running Vista 32bit, with Office 2007 and Norton Internet
| security 2007, and am on BT broadband. I have disabled outbound
| e-mail scanning in Norton with no apparent effect.
|
| Attempts to display the Send/Receive Progress box normally produce
| a very brief showing of it, but on occasions when I have managed to
| get it to stay displayed (and I don't know how I did it!), it is
| apparent that the send/receive process is cycling several times per
| second and left unchecked will cycle hundreds of times.
|
| This has happened on 2 or 3 occasions, and although it has cleared
| up between times, it has now returned again.
|
| Canb anyone suggest what may be causing this, or how I can
| diagnose the problem further.

 

[Alan Johnson]

Thanks for reply. I do not recall ever changing my intervals from the
default. However, the settings (reached via Tools|Options|Mail
Setup|Send/Receive...) are as follows

Schedule an automatic send/receive every 30 minutes
When Outlook is Offline Scehdule an automatic send/receive every 5
minutes.

I have changes the settings so that both now read 30 minutes.

I still have the problem, but so far as I can tell it seems to occurs when I
send to an (or possibly, some) address(es) taken from my Contacts List. If
I type in the same address manually it seems to be OK. Any thoughts?

Alan Johnson

What is your Send/Receive interval set for? It should be no less than 10
minutes and preferably over 15.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Alan Johnson asked:

| Sometimes when I send an e-mail using Outlook 2007, the application
| appears to try to send the message continually. The Outlook icon in
| the system tray oscillates rapidly between its normal state and an
| e-mail icon, and hovering over it produces the information that
| Outlook is sychronizing files. The only way to stop this process is
| to delete the offending message in the outbox (which sometimes works)
| or to close down Outlook. When I restart Outlook the message is
| still in the outbox, and attempst to send it restart the problem.
|
| I am running Vista 32bit, with Office 2007 and Norton Internet
| security 2007, and am on BT broadband. I have disabled outbound
| e-mail scanning in Norton with no apparent effect.
|
| Attempts to display the Send/Receive Progress box normally produce
| a very brief showing of it, but on occasions when I have managed to
| get it to stay displayed (and I don't know how I did it!), it is
| apparent that the send/receive process is cycling several times per
| second and left unchecked will cycle hundreds of times.
|
| This has happened on 2 or 3 occasions, and although it has cleared
| up between times, it has now returned again.
|
| Canb anyone suggest what may be causing this, or how I can
| diagnose the problem further.

 

[Brian Tillman]

Sometimes when I send an e-mail using Outlook 2007, the application
appears to try to send the message continually. The Outlook icon in
the system tray oscillates rapidly between its normal state and an
e-mail icon, and hovering over it produces the information that
Outlook is sychronizing files. The only way to stop this process is
to delete the offending message in the outbox (which sometimes works)
or to close down Outlook. When I restart Outlook the message is
still in the outbox, and attempst to send it restart the problem.

I am running Vista 32bit, with Office 2007 and Norton Internet
security 2007, and am on BT broadband. I have disabled outbound
e-mail scanning in Norton with no apparent effect.

With Norton, you may have to uninstall the product completely and reinstall
without the mail integration feature in order to truly disable it.