Send/Receive Stuck in Endless Loop (Outlook 2007)

[WinkInVan]

Hi there,

I'm using Outlook 2007 on a laptop with Vista. I have a POP/SMTP
server. My Send/Receive setting is set on "Send immediately when
connected." I have two email accounts - one business, one personal -
routed through Outlook and I've increased the amount of time between
checks for email to 30 minutes from 10.

Every now and again, usually on a message with a distribution list or
an attachment, Outlook gets into a continuous, non-stopping loop of
sending and receiving messages. For example, on Friday I checked the
Send/Receive details to find that Outlook had completed 108/108 tasks
before I shut it down.

This is a chronic issue. While it is not an every day event, it is
often enough tobe problematic. This is particularly so because the
message stays in the Outbox and so I don't know if the person has
received my message or not - particularly when I use a distribution
list.

In my most recent test, I sent 10 people a Bcc of a post addressed to
me with a 155 Kb attachment (pdf file). Outlook immediately went into
numerous iterations of the Send/Receive task. I did receive the
message - wo it apparently gets to the addressee, but I have no way of
knowing whether the people I Bcc'ed the note to got it because the
message is still in my Outbox (completing task 60 of 60.

While all this is going on, I seem to be able to receive email as I've
gotten several messages while Outlook was in the endless loop.

Any assistance that you can provide would be greatly appreciated.

 

[Jackster007]

Wink:

Search the Outlook Discussion Group (highest level) for the following threads:

Subject: Need MVP Help - OL 2007 Contact "Email Addresses Not Valid" 1/23/2009
Subject: Send/Receive Stuck in Endless Loop (Outlook 2007) 1/12/2009
Subject: Outlook 2007 won't send mail, send/receive dialog flashes rapidly
5/19/2008
Subject: Oddest Send Issue Ever 11/9/2008
Subject: Outlook 2007 and Vista (Send/Receive Loop) 5/10/2007

I believe your problem is the one that I have just solved (at least the
symptom but not the root cause). I bet you have an e-mail message stuck in
your Outbox with an "invalid" e-mail address. Close OL, reopen and
immediately delete your outgoing message(s) before the Send/Receive starts.
It seems the root cause is the e-mail address is invalid - most likely from
one of your distribuiotn lists. I am waiting for a response on the best way
to fix these e-mail addresses so that they don't create a Send/Receive
endless loop.

 

[Soccerdad]

I had the endless loop problem in the past and was able to fix it from one
discussion groups. Unfortunatly, I can't remeber how I did it. I have a
small message where I cut and pasted a small excell sheet that will not send
and will not delete