Message hung in outbox, send/receive goes into a repetitive loop

R

RBerry55

Using Outlook 2007 (pop3 account)
I have tried to send an email with Word doc attached and it just sits in the
outbox. When I press send/receive, it repeats the send/receive endlessly.
Detailed progess window shows tasks successfuly completed over and over but
email still there. Any ideas? I saw hotfix issued in July but it didn't
exactly describe the problem I'm having.
 
B

Brian Tillman

RBerry55 said:
Using Outlook 2007 (pop3 account)
I have tried to send an email with Word doc attached and it just sits
in the outbox. When I press send/receive, it repeats the
send/receive endlessly. Detailed progess window shows tasks
successfuly completed over and over but email still there. Any
ideas? I saw hotfix issued in July but it didn't exactly describe
the problem I'm having.

First, increase your send/.receive interval. Also increase your server
timeout interval. FInally, uninstall your antivirus program and reinstall
it without the mail scanning feature.
 

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