send mail fail using cable modem

[curtis]

I cannot send mail using a cable modem. receive works
fine. I installed outlook express and it can receive/send
using same account as outlook, but outlook fails to send.
do not get ans error message, email just disappears in
a "black hole"
-- outlook version 9.0.0.3821
-- using a linksys LNE100TX nic

 

[Rob Schneider]

Surely it is because the email account (SMTP server) is incorrectly
setup. Re-read your mail service provider's instructions.

Hope this is useful to you. Let us know.

rms

 

[Milly Staples [MVP - Outlook]]

What happens when you use the Test Account Settings option? What error
message do you get? This is most often a case of not having set your
outgoing server to authenticate.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, curtis asked:

| I cannot send mail using a cable modem. receive works
| fine. I installed outlook express and it can receive/send
| using same account as outlook, but outlook fails to send.
| do not get ans error message, email just disappears in
| a "black hole"
| -- outlook version 9.0.0.3821
| -- using a linksys LNE100TX nic

 

[curtis]

me again. after playing around with everything, get this,
if i save a messge to the sent folder when sending a
message the message is sent correctly. if i do not save
the message in the sent folder, it disappears. anyone
have clue, what's happening???