selective send error

[Ted Dafoe]

I am trying to send from my laptop. I have been able to send and receive
without problem until I began to travel. Now I can send to most of my
contacts but some come back with this error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: eggs',
Account: 'pop.telus.net', Server: 'smtp.telus.net', Protocol: SMTP, Server
Response: '554 <[email protected]>: Recipient address rejected: Relay access
denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
0x800CCC79

None of my settings have been changed ...... is there some sort of conflict
with the msn.com site??

Any help would be appreciated. Thanks

 

[Gary VanderMolen]

No conflict with MSN. You would have received the same error
for any non-Telus email address.
When you are away from your home ISP, there are two barriers
to cross:
1) A port 25 block by the current Internet connection provider.
2) Your ISP recognizes that you are off-network, and because of
that will only accept messages destined for Telus recipients.

To avoid these types of problems while away from home,
either use webmail for sending, or else get a free Gmail account
and use the Gmail SMTP server.