One of the biggest headaches when attempting to install SP2 was the presence
of errors in programming courtesy of spyware/malware. Many users were and
still are blissfully unaware that their systems have been invaded by trojans
and viruses. Microsoft had no choice but to release the SP2 update in light
of the many ways in which XP was being compromised and may in the future by
people whose prime motivation seems to be to discredit the company and it's
software.
Unfortunately, Microsoft were not in a position to ensure that each users
operating system was more or less free of errors. The SP2 update was in no
way a minor step forward, rewriting some 5 million lines of code as it
installed.
Please take a look at this website, the contents of which has helped many
update their XP installations to SP2 level..
http://www3.telus.net/dandemar/spackins.htm
The best place to get the SP2 update is here..
http://www.microsoft.com/windowsxp/sp2/default.mspx . It is a large
download, 270mb, so you will need access to high speed internet. If you do
not have it, you may want to enlist the help of somebody who does, copying
the downloaded file to CD for your own use.
My take on how best to clean up the system prior to installing SP2 is below.
When making any major change to the operating system, use only the keyboard,
mouse and screen. Disconnect printers, scanners, webcams, external USB
drives. Also, disconnect from the internet. Do as much as you can to ensure
that the system is running properly, and as error free as you can get it.
You will, however, require internet access for the steps below
OK. First step is to run a one shot virus remover.. I have found that Trend
Housecall works for people.. download and run it..
http://housecall.trendmicro.com/
.. select the 'online scan' and follow the directions given.
This takes a while to complete but is a necessary first step.
You will also need to download Spyware removal software.. Spybot and Adaware
are available at these websites.. both are free.. download and run them..
don't forget to check for updates after you have started them..
Adaware SE -
http://www.lavasoftusa.com/software/adaware/
.. and how to use it..
http://www.bleepingcomputer.com/tutorials/tutorial48.html
SpyBot S&D -
http://www.safer-networking.org/
.. and how to use it..
http://www.bleepingcomputer.com/tutorials/tutorial43.html
Spybot has the ability to immunize a system, but there is better for this
function, so download and run Spyware Blaster too.. again, check for
updates..
SpywareBlaster -
http://www.javacoolsoftware.com/spywareblaster.html
.. and how to use it..
http://www.bleepingcomputer.com/tutorials/tutorial49.html
NOTE.. FOR Windows XP users ONLY.. Ewido Suite -
http://www.ewido.net/en/ ..
A trial version is available, and they also allow for an online scan.
Having successfully installed SP2, you can re-connect any devices, and set
about ensuring that all is again working. You will need to visit the Windows
Update website to pick up on all of the security updates that have appeared
since the introduction of SP2
If you do not already, you must also run a firewall and anti-virus program..
here are some links for you..
Zonealarm Firewall (free)..
http://www.zonealarm.com .. recommended
AVG Anti-virus (free)..
http://free.grisoft.com/freeweb.php/doc/2/ ..
recommended
Thereafter, weekly 'housekeeping' will not take long.. run Adaware, Spybot,
and SpywareBlaster weekly, ensuring that you update them prior to starting a
scan.