"Security network key incorrect".....but it's not

K

kelly

I am having some serious problems connecting to my wireless router.

I have wpa-personal security and I bring my laptop from my work to home. The
problem is everytime I bring it home it takes AT LEAST 20 times to connect to
my wireless router. Everytime it comes back "your security key is incorrect",
but it is NOT.

I am also not mistaking my network for another.

However if I boot up the laptop and let it sit by itself for about 30
minutes, it will just connect fine.

I have 2 other laptops that connect fine to the router with no problems.

Device info
Router: SMC Draft 11n Wireless 4-port SMCWBR14-N

Wireless card: Broadcom 802.11n (driver version 4.82.28.56)



I am thinking that Vista is sending the network key in a different version
or something that makes my router hesitate???

Any help would be greatly appriciated.

Thanks

I als know this isn't only happening to me. This came from my google search.
Exactly the same thing.

http://forum.soft32.com/windows/Security-Network-Key-Incorrect-ftopict341671.html
 
B

Barb Bowman

can you try WPA2-Personal?
what do you see in the event log?
please post the text output of ipconfig /all

http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/

I am having some serious problems connecting to my wireless router.

I have wpa-personal security and I bring my laptop from my work to home. The
problem is everytime I bring it home it takes AT LEAST 20 times to connect to
my wireless router. Everytime it comes back "your security key is incorrect",
but it is NOT.

I am also not mistaking my network for another.

However if I boot up the laptop and let it sit by itself for about 30
minutes, it will just connect fine.

I have 2 other laptops that connect fine to the router with no problems.

Device info
Router: SMC Draft 11n Wireless 4-port SMCWBR14-N

Wireless card: Broadcom 802.11n (driver version 4.82.28.56)



I am thinking that Vista is sending the network key in a different version
or something that makes my router hesitate???

Any help would be greatly appriciated.

Thanks

I als know this isn't only happening to me. This came from my google search.
Exactly the same thing.

http://forum.soft32.com/windows/Security-Network-Key-Incorrect-ftopict341671.html
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
K

kelly

I have tried wpa-personal, wpa2-personal, wpa-enterprise, and
wpa2-enterprise. It seems not to matter I still get the network key incorrect
multiple times before it will finally accept it.

I totally forgot about the log! This is what I get over and over

[INFO] Mon Nov 19 23:31:54 2007 Wireless system with MAC address
001E52829XXX associated
[INFO] Mon Nov 19 23:31:33 2007 Wireless system with MAC address
001E52829XXX disconnected for reason: Received Deauthentication.

The it finally says


[INFO] Mon Nov 19 23:31:59 2007 Lease 192.168.2.186 renewed by client
001E52829XXX
[INFO] Mon Nov 19 23:31:59 2007 Assigned new lease 192.168.2.186 to client
001E52829XXX


Heres what my ipconfig says


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\LayoutDesign>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Design
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.wa.comcast.net.

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8058 PCI-E Gigabit
Ether
net Controller
Physical Address. . . . . . . . . : 00-1B-63-BC-9B-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 00-1E-52-82-9A-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6819:a26b:df09:681e%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.186(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 06, 2008 9:02:32 PM
Lease Expires . . . . . . . . . . : Thursday, February 07, 2008 9:02:32 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 134225490
DNS Servers . . . . . . . . . . . : 192.168.2.1
Primary WINS Server . . . . . . . : 192.168.100.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.186%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{3BA3D20B-EAB5-427D-AEC6-401165343
4B5}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\LayoutDesign>ipconfig /all
 
B

Barb Bowman

first, don't use enterprise modes. only personal. I'd recommend
wpa2-personal. set up the router that way. I don't know what
settings the router offers but make sure it is set for b/g/n mixed
mode.

next, unbind IPv6 from the wireless NIC.
see
http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

do things improve for you?



I have tried wpa-personal, wpa2-personal, wpa-enterprise, and
wpa2-enterprise. It seems not to matter I still get the network key incorrect
multiple times before it will finally accept it.

I totally forgot about the log! This is what I get over and over

[INFO] Mon Nov 19 23:31:54 2007 Wireless system with MAC address
001E52829XXX associated
[INFO] Mon Nov 19 23:31:33 2007 Wireless system with MAC address
001E52829XXX disconnected for reason: Received Deauthentication.

The it finally says


[INFO] Mon Nov 19 23:31:59 2007 Lease 192.168.2.186 renewed by client
001E52829XXX
[INFO] Mon Nov 19 23:31:59 2007 Assigned new lease 192.168.2.186 to client
001E52829XXX


Heres what my ipconfig says


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\LayoutDesign>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Design
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.wa.comcast.net.

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8058 PCI-E Gigabit
Ether
net Controller
Physical Address. . . . . . . . . : 00-1B-63-BC-9B-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 00-1E-52-82-9A-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6819:a26b:df09:681e%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.186(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 06, 2008 9:02:32 PM
Lease Expires . . . . . . . . . . : Thursday, February 07, 2008 9:02:32 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 134225490
DNS Servers . . . . . . . . . . . : 192.168.2.1
Primary WINS Server . . . . . . . : 192.168.100.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.186%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{3BA3D20B-EAB5-427D-AEC6-401165343
4B5}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\LayoutDesign>ipconfig /all
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
K

kelly

Thanks for the info. I will try this when I get home tonight.
Also I use WPA2 personal anyway I just tried all the others to see if it
would make a difference.

Barb Bowman said:
first, don't use enterprise modes. only personal. I'd recommend
wpa2-personal. set up the router that way. I don't know what
settings the router offers but make sure it is set for b/g/n mixed
mode.

next, unbind IPv6 from the wireless NIC.
see
http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

do things improve for you?



I have tried wpa-personal, wpa2-personal, wpa-enterprise, and
wpa2-enterprise. It seems not to matter I still get the network key incorrect
multiple times before it will finally accept it.

I totally forgot about the log! This is what I get over and over

[INFO] Mon Nov 19 23:31:54 2007 Wireless system with MAC address
001E52829XXX associated
[INFO] Mon Nov 19 23:31:33 2007 Wireless system with MAC address
001E52829XXX disconnected for reason: Received Deauthentication.

The it finally says


[INFO] Mon Nov 19 23:31:59 2007 Lease 192.168.2.186 renewed by client
001E52829XXX
[INFO] Mon Nov 19 23:31:59 2007 Assigned new lease 192.168.2.186 to client
001E52829XXX


Heres what my ipconfig says


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\LayoutDesign>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Design
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.wa.comcast.net.

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8058 PCI-E Gigabit
Ether
net Controller
Physical Address. . . . . . . . . : 00-1B-63-BC-9B-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 00-1E-52-82-9A-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6819:a26b:df09:681e%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.186(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 06, 2008 9:02:32 PM
Lease Expires . . . . . . . . . . : Thursday, February 07, 2008 9:02:32 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 134225490
DNS Servers . . . . . . . . . . . : 192.168.2.1
Primary WINS Server . . . . . . . : 192.168.100.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.186%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{3BA3D20B-EAB5-427D-AEC6-401165343
4B5}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\LayoutDesign>ipconfig /all
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
K

kelly

No Luck. Disabling IPv6 does nothing. It still took about 10-15 tries to
connect. I keep getting that "received deauthentication" notice on the log
whatever that means....

Anything else I could try???

Barb Bowman said:
first, don't use enterprise modes. only personal. I'd recommend
wpa2-personal. set up the router that way. I don't know what
settings the router offers but make sure it is set for b/g/n mixed
mode.

next, unbind IPv6 from the wireless NIC.
see
http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

do things improve for you?



I have tried wpa-personal, wpa2-personal, wpa-enterprise, and
wpa2-enterprise. It seems not to matter I still get the network key incorrect
multiple times before it will finally accept it.

I totally forgot about the log! This is what I get over and over

[INFO] Mon Nov 19 23:31:54 2007 Wireless system with MAC address
001E52829XXX associated
[INFO] Mon Nov 19 23:31:33 2007 Wireless system with MAC address
001E52829XXX disconnected for reason: Received Deauthentication.

The it finally says


[INFO] Mon Nov 19 23:31:59 2007 Lease 192.168.2.186 renewed by client
001E52829XXX
[INFO] Mon Nov 19 23:31:59 2007 Assigned new lease 192.168.2.186 to client
001E52829XXX


Heres what my ipconfig says


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\LayoutDesign>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Design
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.wa.comcast.net.

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8058 PCI-E Gigabit
Ether
net Controller
Physical Address. . . . . . . . . : 00-1B-63-BC-9B-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 00-1E-52-82-9A-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6819:a26b:df09:681e%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.186(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 06, 2008 9:02:32 PM
Lease Expires . . . . . . . . . . : Thursday, February 07, 2008 9:02:32 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 134225490
DNS Servers . . . . . . . . . . . : 192.168.2.1
Primary WINS Server . . . . . . . : 192.168.100.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.186%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{3BA3D20B-EAB5-427D-AEC6-401165343
4B5}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\LayoutDesign>ipconfig /all
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
B

Barb Bowman

I'd make sure you have the latest firmware for the router, and then
reset to factory defaults. Change the channel from the default and
specify a new SSID. Use WPA2 and be sure to broadcast the SSID.

Does this make a difference?

According to the SMC web site this is only a draft 1.0 N router.
there could be a compatibility issue between the router and the
Broadcom wireless radio.

does this laptop connect to other wireless networks without
difficulty?

No Luck. Disabling IPv6 does nothing. It still took about 10-15 tries to
connect. I keep getting that "received deauthentication" notice on the log
whatever that means....

Anything else I could try???

Barb Bowman said:
first, don't use enterprise modes. only personal. I'd recommend
wpa2-personal. set up the router that way. I don't know what
settings the router offers but make sure it is set for b/g/n mixed
mode.

next, unbind IPv6 from the wireless NIC.
see
http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

do things improve for you?



I have tried wpa-personal, wpa2-personal, wpa-enterprise, and
wpa2-enterprise. It seems not to matter I still get the network key incorrect
multiple times before it will finally accept it.

I totally forgot about the log! This is what I get over and over

[INFO] Mon Nov 19 23:31:54 2007 Wireless system with MAC address
001E52829XXX associated
[INFO] Mon Nov 19 23:31:33 2007 Wireless system with MAC address
001E52829XXX disconnected for reason: Received Deauthentication.

The it finally says


[INFO] Mon Nov 19 23:31:59 2007 Lease 192.168.2.186 renewed by client
001E52829XXX
[INFO] Mon Nov 19 23:31:59 2007 Assigned new lease 192.168.2.186 to client
001E52829XXX


Heres what my ipconfig says


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\LayoutDesign>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Design
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.wa.comcast.net.

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8058 PCI-E Gigabit
Ether
net Controller
Physical Address. . . . . . . . . : 00-1B-63-BC-9B-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 00-1E-52-82-9A-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6819:a26b:df09:681e%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.186(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 06, 2008 9:02:32 PM
Lease Expires . . . . . . . . . . : Thursday, February 07, 2008 9:02:32 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 134225490
DNS Servers . . . . . . . . . . . : 192.168.2.1
Primary WINS Server . . . . . . . : 192.168.100.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.186%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{3BA3D20B-EAB5-427D-AEC6-401165343
4B5}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\LayoutDesign>ipconfig /all
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
K

kelly

I reset and same problem. It also connects fine with my wireless network at
work.

The main frustration is that if I leave it alone after I boot up for about
a half an hour it will be connected fine. Apparently it just needs about that
long to figure it out.

So frustrating...

Barb Bowman said:
I'd make sure you have the latest firmware for the router, and then
reset to factory defaults. Change the channel from the default and
specify a new SSID. Use WPA2 and be sure to broadcast the SSID.

Does this make a difference?

According to the SMC web site this is only a draft 1.0 N router.
there could be a compatibility issue between the router and the
Broadcom wireless radio.

does this laptop connect to other wireless networks without
difficulty?

No Luck. Disabling IPv6 does nothing. It still took about 10-15 tries to
connect. I keep getting that "received deauthentication" notice on the log
whatever that means....

Anything else I could try???

Barb Bowman said:
first, don't use enterprise modes. only personal. I'd recommend
wpa2-personal. set up the router that way. I don't know what
settings the router offers but make sure it is set for b/g/n mixed
mode.

next, unbind IPv6 from the wireless NIC.
see
http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

do things improve for you?



On Wed, 6 Feb 2008 21:24:01 -0800, kelly

I have tried wpa-personal, wpa2-personal, wpa-enterprise, and
wpa2-enterprise. It seems not to matter I still get the network key incorrect
multiple times before it will finally accept it.

I totally forgot about the log! This is what I get over and over

[INFO] Mon Nov 19 23:31:54 2007 Wireless system with MAC address
001E52829XXX associated
[INFO] Mon Nov 19 23:31:33 2007 Wireless system with MAC address
001E52829XXX disconnected for reason: Received Deauthentication.

The it finally says


[INFO] Mon Nov 19 23:31:59 2007 Lease 192.168.2.186 renewed by client
001E52829XXX
[INFO] Mon Nov 19 23:31:59 2007 Assigned new lease 192.168.2.186 to client
001E52829XXX


Heres what my ipconfig says


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\LayoutDesign>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Design
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.wa.comcast.net.

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8058 PCI-E Gigabit
Ether
net Controller
Physical Address. . . . . . . . . : 00-1B-63-BC-9B-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 00-1E-52-82-9A-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6819:a26b:df09:681e%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.186(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 06, 2008 9:02:32 PM
Lease Expires . . . . . . . . . . : Thursday, February 07, 2008 9:02:32 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 134225490
DNS Servers . . . . . . . . . . . : 192.168.2.1
Primary WINS Server . . . . . . . : 192.168.100.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.186%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{3BA3D20B-EAB5-427D-AEC6-401165343
4B5}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\LayoutDesign>ipconfig /all
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
B

Barb Bowman

you might want to consider replacing this router.

I reset and same problem. It also connects fine with my wireless network at
work.

The main frustration is that if I leave it alone after I boot up for about
a half an hour it will be connected fine. Apparently it just needs about that
long to figure it out.

So frustrating...

Barb Bowman said:
I'd make sure you have the latest firmware for the router, and then
reset to factory defaults. Change the channel from the default and
specify a new SSID. Use WPA2 and be sure to broadcast the SSID.

Does this make a difference?

According to the SMC web site this is only a draft 1.0 N router.
there could be a compatibility issue between the router and the
Broadcom wireless radio.

does this laptop connect to other wireless networks without
difficulty?

No Luck. Disabling IPv6 does nothing. It still took about 10-15 tries to
connect. I keep getting that "received deauthentication" notice on the log
whatever that means....

Anything else I could try???

:

first, don't use enterprise modes. only personal. I'd recommend
wpa2-personal. set up the router that way. I don't know what
settings the router offers but make sure it is set for b/g/n mixed
mode.

next, unbind IPv6 from the wireless NIC.
see
http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

do things improve for you?



On Wed, 6 Feb 2008 21:24:01 -0800, kelly

I have tried wpa-personal, wpa2-personal, wpa-enterprise, and
wpa2-enterprise. It seems not to matter I still get the network key incorrect
multiple times before it will finally accept it.

I totally forgot about the log! This is what I get over and over

[INFO] Mon Nov 19 23:31:54 2007 Wireless system with MAC address
001E52829XXX associated
[INFO] Mon Nov 19 23:31:33 2007 Wireless system with MAC address
001E52829XXX disconnected for reason: Received Deauthentication.

The it finally says


[INFO] Mon Nov 19 23:31:59 2007 Lease 192.168.2.186 renewed by client
001E52829XXX
[INFO] Mon Nov 19 23:31:59 2007 Assigned new lease 192.168.2.186 to client
001E52829XXX


Heres what my ipconfig says


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\LayoutDesign>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Design
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.wa.comcast.net.

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8058 PCI-E Gigabit
Ether
net Controller
Physical Address. . . . . . . . . : 00-1B-63-BC-9B-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 00-1E-52-82-9A-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6819:a26b:df09:681e%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.186(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 06, 2008 9:02:32 PM
Lease Expires . . . . . . . . . . : Thursday, February 07, 2008 9:02:32 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 134225490
DNS Servers . . . . . . . . . . . : 192.168.2.1
Primary WINS Server . . . . . . . : 192.168.100.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.186%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{3BA3D20B-EAB5-427D-AEC6-401165343
4B5}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\LayoutDesign>ipconfig /all
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
K

kelly

Great, I just bought it a couple months ago.

Thanks for the help.

Barb Bowman said:
you might want to consider replacing this router.

I reset and same problem. It also connects fine with my wireless network at
work.

The main frustration is that if I leave it alone after I boot up for about
a half an hour it will be connected fine. Apparently it just needs about that
long to figure it out.

So frustrating...

Barb Bowman said:
I'd make sure you have the latest firmware for the router, and then
reset to factory defaults. Change the channel from the default and
specify a new SSID. Use WPA2 and be sure to broadcast the SSID.

Does this make a difference?

According to the SMC web site this is only a draft 1.0 N router.
there could be a compatibility issue between the router and the
Broadcom wireless radio.

does this laptop connect to other wireless networks without
difficulty?

On Fri, 8 Feb 2008 20:32:01 -0800, kelly

No Luck. Disabling IPv6 does nothing. It still took about 10-15 tries to
connect. I keep getting that "received deauthentication" notice on the log
whatever that means....

Anything else I could try???

:

first, don't use enterprise modes. only personal. I'd recommend
wpa2-personal. set up the router that way. I don't know what
settings the router offers but make sure it is set for b/g/n mixed
mode.

next, unbind IPv6 from the wireless NIC.
see
http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

do things improve for you?



On Wed, 6 Feb 2008 21:24:01 -0800, kelly

I have tried wpa-personal, wpa2-personal, wpa-enterprise, and
wpa2-enterprise. It seems not to matter I still get the network key incorrect
multiple times before it will finally accept it.

I totally forgot about the log! This is what I get over and over

[INFO] Mon Nov 19 23:31:54 2007 Wireless system with MAC address
001E52829XXX associated
[INFO] Mon Nov 19 23:31:33 2007 Wireless system with MAC address
001E52829XXX disconnected for reason: Received Deauthentication.

The it finally says


[INFO] Mon Nov 19 23:31:59 2007 Lease 192.168.2.186 renewed by client
001E52829XXX
[INFO] Mon Nov 19 23:31:59 2007 Assigned new lease 192.168.2.186 to client
001E52829XXX


Heres what my ipconfig says


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\LayoutDesign>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Design
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.wa.comcast.net.

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8058 PCI-E Gigabit
Ether
net Controller
Physical Address. . . . . . . . . : 00-1B-63-BC-9B-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 00-1E-52-82-9A-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6819:a26b:df09:681e%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.186(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 06, 2008 9:02:32 PM
Lease Expires . . . . . . . . . . : Thursday, February 07, 2008 9:02:32 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 134225490
DNS Servers . . . . . . . . . . . : 192.168.2.1
Primary WINS Server . . . . . . . : 192.168.100.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.186%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{3BA3D20B-EAB5-427D-AEC6-401165343
4B5}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\LayoutDesign>ipconfig /all
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 

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