second email address

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Guest

I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann
 
The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.
 
have tried this with no success, anything else you can suggest, I'd be very
grateful
--
thankyou
ann


Gary VanderMolen said:
The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.

--
Gary VanderMolen [MS-MVP WLM]


ann said:
I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann
Click to expand...
Click to expand...
 
If you go to http://mysky.sky.com/portal/site/skycom/toolspage
can you access that email account from there?

--
Gary VanderMolen [MS-MVP WLM]


ann said:
have tried this with no success, anything else you can suggest, I'd be very
grateful
--
thankyou
ann


Gary VanderMolen said:
The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.

--
Gary VanderMolen [MS-MVP WLM]


ann said:
I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann
Click to expand...
Click to expand...
Click to expand...
 
yes i can, have also enabled pop
--
thankyou
ann


Gary VanderMolen said:
If you go to http://mysky.sky.com/portal/site/skycom/toolspage
can you access that email account from there?

--
Gary VanderMolen [MS-MVP WLM]


ann said:
have tried this with no success, anything else you can suggest, I'd be very
grateful
--
thankyou
ann


Gary VanderMolen said:
The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.

--
Gary VanderMolen [MS-MVP WLM]


I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann
Click to expand...
Click to expand...
Click to expand...
 
Then I don't know what could be wrong.
If you want, you could upgrade to Windows Live Mail,
but frankly, I don't think it will make a difference.

--
Gary VanderMolen [MS-MVP WLM]


ann said:
yes i can, have also enabled pop
--
thankyou
ann


Gary VanderMolen said:
If you go to http://mysky.sky.com/portal/site/skycom/toolspage
can you access that email account from there?

--
Gary VanderMolen [MS-MVP WLM]


ann said:
have tried this with no success, anything else you can suggest, I'd be very
grateful
--
thankyou
ann


:

The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.

--
Gary VanderMolen [MS-MVP WLM]


I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann
Click to expand...
Click to expand...
Click to expand...
 
Still not resolved, but thankyou for your help
--
thankyou
ann


Gary VanderMolen said:
Then I don't know what could be wrong.
If you want, you could upgrade to Windows Live Mail,
but frankly, I don't think it will make a difference.

--
Gary VanderMolen [MS-MVP WLM]


ann said:
yes i can, have also enabled pop
--
thankyou
ann


Gary VanderMolen said:
If you go to http://mysky.sky.com/portal/site/skycom/toolspage
can you access that email account from there?

--
Gary VanderMolen [MS-MVP WLM]


have tried this with no success, anything else you can suggest, I'd be very
grateful
--
thankyou
ann


:

The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.

--
Gary VanderMolen [MS-MVP WLM]


I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann
Click to expand...
Click to expand...
Click to expand...
 
You're welcome. Sorry I could not resolve this problem.
If you ever find the solution, let us know.

--
Gary VanderMolen [MS-MVP WLM]


ann said:
Still not resolved, but thankyou for your help
--
thankyou
ann


Gary VanderMolen said:
Then I don't know what could be wrong.
If you want, you could upgrade to Windows Live Mail,
but frankly, I don't think it will make a difference.

--
Gary VanderMolen [MS-MVP WLM]


ann said:
yes i can, have also enabled pop
--
thankyou
ann


:

If you go to http://mysky.sky.com/portal/site/skycom/toolspage
can you access that email account from there?

--
Gary VanderMolen [MS-MVP WLM]


have tried this with no success, anything else you can suggest, I'd be very
grateful
--
thankyou
ann


:

The account may be corrupted. Delete it, restart Windows Mail, then
recreate that account.

--
Gary VanderMolen [MS-MVP WLM]


I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann
Click to expand...
Click to expand...
Click to expand...
 
Did this just start happening sometime yesterday???? It's happening to me
too. I tried deleting and recreating POP3 account. I tried uninstalling
Windows Update - nothing is working.
I had it happen once before after a Windows Update - but that time a second
update came within hours and fixed the problem.

ARRGH!
Besi
 
No this was from setting up 2nd account - HOWEVER it seems to have righted
itself today. Thanks for all help
--
thankyou
ann


BEsi said:
Did this just start happening sometime yesterday???? It's happening to me
too. I tried deleting and recreating POP3 account. I tried uninstalling
Windows Update - nothing is working.
I had it happen once before after a Windows Update - but that time a second
update came within hours and fixed the problem.

ARRGH!
Besi

ann said:
I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann
Click to expand...
Click to expand...
 
Good to hear it has been resolved. Sounds like there may have been a
temporary glitch with your account at the mail server end.

--
Gary VanderMolen [MS-MVP WLM]


ann said:
No this was from setting up 2nd account - HOWEVER it seems to have righted
itself today. Thanks for all help
--
thankyou
ann


BEsi said:
Did this just start happening sometime yesterday???? It's happening to me
too. I tried deleting and recreating POP3 account. I tried uninstalling
Windows Update - nothing is working.
I had it happen once before after a Windows Update - but that time a second
update came within hours and fixed the problem.

ARRGH!
Besi

ann said:
I keep being prompted for password on second email account. My server tells
me all is well their end, can you help?
-- Account: 'pop.tools.sky.com (1)', Server: 'pop.tools.sky.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Username and password not accepted.',
Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number:
0x800CCC92
thankyou
ann
Click to expand...
Click to expand...
Click to expand...
 
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