Searching in Windows Explorer

[Alphonse]

Here's the scenario :
When I right-click on a drive or folder in WinExplorer I get a message that
says "There was a problem sending the command to the program."

Greatful for any solutions, advice, ideas,...

Alphonse

 

[Jason Hall [MSFT]]

--------------------

From: "Alphonse" <[email protected]>
Subject: Searching in Windows Explorer
Date: Thu, 20 May 2004 14:28:17 +0200

Here's the scenario :
When I right-click on a drive or folder in WinExplorer I get a message that
says "There was a problem sending the command to the program."

Greatful for any solutions, advice, ideas,...

Alphonse

--------------------

A third-party shell extension could be to blame for this behaviour.
For information on shell extensions, where they are stored in the registry,
and how to control their loading see the following KB article
Q216384: "INFO: Approved Shell Extensions Only Enforced If
EnforceShellExtensionSecurity Key Is Turned On"
support.microsoft.com/?id=216384

Let me know if you can narrow it down to one shell extensions, or if you
eliminate this as a possible cause


--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
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originated.

 

[Alphonse]

Jason,
Thank you for the idea, but I am stumped. The KB article mentions where
approved shell extentions live and a security setting for them. Going to
where they live HKLM\Sw\Ms\Win\CrntVer\ShlExt\Approved, I found a long list,
among which I found :

{F020E586-5264-11d1-A532-0000F8757D7E} REG_SZ Directory Start/Search
Find

Now, this is the closest I came to matching or finding anything. I did a
search for the CLSID and it took me to
HKLM\Sw\Ms\Win\CrntVer\Expl\FindExtentions,
where nothing gives me an indication of what could be changed in order to
fix this.
This is the basic rundown of what is within (minus the hex ###s to shorten
the listing)

[\ShellFindInDirectory]
@="{F020E586-5264-11d1-A532-0000F8757D7E}"

[\Static]

[\Static\ShellSearch]
@="{169A0691-8DF9-11d1-A1C4-00C04FD75D13}"

[\Static\ShellSearch\0]
@="For &Files or Folders..."
"RunInProcess"="1"

[\Static\ShellSearch\0\DefaultIcon]
@=hex(2): ###s
"HotIcon"=hex(2): ###s
"GrayIcon"=hex(2): ###s

[\Static\ShellSearch\0\HelpText]
@="Search for files or folders"

[\Static\ShellSearch\0\SearchGUID]
@="{169A0691-8DF9-11d1-A1C4-00C04FD75D13}"

[\Static\ShellSearch\0\SearchGUID\UrlNavNew]
@=hex(2): ###s

What do I make out of this?

Thanks,
Alphonse

 

[Jason Hall [MSFT]]

--------------------

From: "Alphonse" <[email protected]>
References: <[email protected]>

Subject: Re: Searching in Windows Explorer
Date: Thu, 20 May 2004 20:48:23 +0200

Jason,
Thank you for the idea, but I am stumped. The KB article mentions where
approved shell extentions live and a security setting for them. Going to
where they live HKLM\Sw\Ms\Win\CrntVer\ShlExt\Approved, I found a long list,
among which I found :
{snip]
What do I make out of this?

Thanks,
Alphonse

--------------------

Let's table that method for a while.
Does the problem happen in Safe Mode?
--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

 

[Alphonse]

--------------------

From: "Alphonse" <[email protected]>
References: <[email protected]>

Subject: Re: Searching in Windows Explorer
Date: Thu, 20 May 2004 20:48:23 +0200

Jason,
Thank you for the idea, but I am stumped. The KB article mentions where
approved shell extentions live and a security setting for them. Going to
where they live HKLM\Sw\Ms\Win\CrntVer\ShlExt\Approved, I found a long list,
among which I found :
{snip]
What do I make out of this?

Thanks,
Alphonse

 

[Jason Hall [MSFT]]

--------------------

From: "Alphonse" <[email protected]>
References: <[email protected]>

<[email protected]>

Subject: Re: Searching in Windows Explorer
Date: Fri, 21 May 2004 00:36:31 +0200

Jason wrote:
Let's table that method for a while.
Does the problem happen in Safe Mode?

--------------------

Let's check the Run keys to disable startup apps to eliminate that as a
possible cause:
Q137367: Definition of the RunOnce Keys in the Registry
http://support.microsoft.com/?id=137367

--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.