Search Function freezes

S

Seth M.

Have XP SP3

I am able to Search fine (Start/Search - then search for files/folders).
"Search" finds what I am looking for & stops (with the correct number of
found entries),
but I can not dbl click and must use the Ctrl/alt/delete - as task is not
responding.

I have tried re-installing Srchasst.inf
And tried a Hot fix - Q319949 - but my system is not compatible.

Is there a fix or is my PC infected?
Last nites Eset (my anti-virus) scan was fine/clean.

Any fixes?

(I am not seeing any other issues with my PC
 
N

nass

Seth M. said:
Have XP SP3

I am able to Search fine (Start/Search - then search for files/folders).
"Search" finds what I am looking for & stops (with the correct number of
found entries),
but I can not dbl click and must use the Ctrl/alt/delete - as task is not
responding.

I have tried re-installing Srchasst.inf
And tried a Hot fix - Q319949 - but my system is not compatible.

Is there a fix or is my PC infected?
Last nites Eset (my anti-virus) scan was fine/clean.

Any fixes?

(I am not seeing any other issues with my PC

Try to scan for malware and run through these cleaning steps:
- Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

install the free trial of Windows Live OneCare
http://onecare.live.com/standard/en-gb/default.htm

http://www.microsoft.com/mscorp/safety/technologies/onecare/default.mspx

Windows Defender detects and removes spyware
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx

Run this command:
sfc /scannow

Windows® XP - Search Problems
http://www.dougknox.com/xp/tips/xp_bad_search.htm
HTH,

nass
 
S

Seth M.

I can run Searches with NO problems in safe mode - which is why I thought I
have an infection.

Other than my Eset Smart Security (no problems found), tried
Eset's on line scanner;
bit Defenders online scanner,
Rogue Remover,
AVG Anti-root killer, &
Ad-aware.
All clean.

Malware Bytes and Threat fire each found something and removed the problems.
then cleared out System Restore, Reboot and tried a Search again - still can
not with it Not Responding.


I don't use the Search often - so no idea if when I became infected or when
it stopped working.
So I had no problem clearing System Restore.

I'll try sfc /Scannow.
Should I repair Windows? Whats the process?
will I have to re-install the window Updates?
thx
 
S

Seth M.

Tried - sfc /Scannow.
No change.

So last resort is a Windows Repair?

Note: tried a search via Start/Explorer - same problem.
Can not close the window- have to Ctrl/Alt/delete- end Task.
 
N

nass

Seth M. said:
Tried - sfc /Scannow.
No change.

So last resort is a Windows Repair?

Note: tried a search via Start/Explorer - same problem.
Can not close the window- have to Ctrl/Alt/delete- end Task.

Seth
Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting or you can send it to me on my email
provided at the bottom:
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)

Can you please send me a copy at (e-mail address removed) ,
remove the obvious to email me.

Best if you backed up your data before doing the repair.

How to perform a repair installation of Windows XP if a later version of
Internet Explorer is installed
http://support.microsoft.com/kb/917964/en-us

How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/kb/315341/en-us


HTH,
nass
 
N

nass

Seth M. said:
Seth again-
E-mail came back trying again.

Seth,
it is: (e-mail address removed)
Note: _ is underscore like this to_you not( to-you) and remove this
CAPITAL LETTERS: REMOVETHISCAPS from the address and you will get the correct
one.

Here it is again: to_you_rossatyahoo.co.uk.removeforspam
 
S

Seth M.

OK, The stuff in caps thru me. Never saw that before and actually thought it
was part of the address.

Just sent my time (3:03 PST - or 11:03 pm your time? ooo, hope your going
to bed soon. Thanks again for all the assist.
 

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