R
Russ Hunter
I'm trying to set up a Seagate/Certance Travan tape drive under Windows 2000
Server SP4. The drive is a Tapestor 20 IDE (P/N STT220000A-RDT). I cannot
get W2K to recognize the drive or install drivers for it.
The drive is installed alone configured as master on the secondary IDE
controller on the motherboard. A CDROM is installed alone on the primary as
master. W2K recognizes the CDROM if I switch it to the secondary IDE. The
tape drive is installed with a 40 wire cable and I have tried an 80 wire
cable with no difference.
The system boot device is an LSI Logic I4 RAID adapter.
The motherboard BIOS recognizes the drive and lists it by model name.
The drive will initialize a tape when it is inserted into the drive.
I have run the Add Hardware Wizard and let it look for new hardware with no
success.
Seagate's Tape Rx diagnostic program gives the following results:
"No supported tape drives were found attached to this machine. Please
check the device support list and/or verify that devices are properly
installed, powered on, etc."
This isnt suprising since the OS hasnt found the device.
I would appreciate any suggestions that anyone can offer. Seagate's tech
support has been unwilling to give assistance beyond saying W2K should
install the drivers.
Russ Hunter
(e-mail address removed)
Server SP4. The drive is a Tapestor 20 IDE (P/N STT220000A-RDT). I cannot
get W2K to recognize the drive or install drivers for it.
The drive is installed alone configured as master on the secondary IDE
controller on the motherboard. A CDROM is installed alone on the primary as
master. W2K recognizes the CDROM if I switch it to the secondary IDE. The
tape drive is installed with a 40 wire cable and I have tried an 80 wire
cable with no difference.
The system boot device is an LSI Logic I4 RAID adapter.
The motherboard BIOS recognizes the drive and lists it by model name.
The drive will initialize a tape when it is inserted into the drive.
I have run the Add Hardware Wizard and let it look for new hardware with no
success.
Seagate's Tape Rx diagnostic program gives the following results:
"No supported tape drives were found attached to this machine. Please
check the device support list and/or verify that devices are properly
installed, powered on, etc."
This isnt suprising since the OS hasnt found the device.
I would appreciate any suggestions that anyone can offer. Seagate's tech
support has been unwilling to give assistance beyond saying W2K should
install the drivers.
Russ Hunter
(e-mail address removed)