Hi
You have malware, or hijackware on your system causing the problem, which
your antivirus will not detect, as it does not have the same definitions.
You need to fully clean your system
(Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/default.aspx?kbid=827315)
Download and install, then you *MUST* update the programs prior to running
to be sure they have the latest definitions, then run the programs below.
They are free and very effective. Be sure to run both SpyBot and Adaware,
as what one does not detect the other may. It is important that you do all
the steps and follow all directions carefully:
IMPORTANT:
Before trying to remove spyware using the programs below, download a copy of
LSPFIX from the URL below - some malware may kill your internet connection
when it is removed, this program will enable you to regain your connection.
http://www.cexx.org/lspfix.htm
It is important that you run the programs in the order that they are listed
here. The first three programs will clear your machine of all other items so
that you can have a clear HiJackThis Log for the experts to read and analyze
for you.
CWShredder: Free
http://tinyurl.com/2l9kl
SpyBot Search & Destroy: Free
http://download.com.com/3000-8022-10289035.html?tag=lst-0-2
AdAware: Free
http://www.lavasoftusa.com/support/download/
HiJackThis: - Free
Go to
http://computercops.biz/downloads-cat-14.html ,
or
http://tinyurl.com/2oce8
and download HiJackThis. Unzip to a folder other than your Desktop or the
Temp folder, doubleclick HiJackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is.
Most of what it lists will be harmless or even required, so DO NOT fix
anything yet.
Open the copy of your log in NotePad and make a copy. Then you can go here
to post you log:
Jim Eshelman's site here:
AumHa Forums - HiJackThis section:
http://forum.aumha.org/
Spyware and Hijackware Removal Support, here:
http://216.180.233.162/~swicom/forums/
or Net-Integration here:
http://www.net-integration.net/cgi-...86d536d57b5f65b6e40c55365e;act=ST;f=27;t=6949
or Tom Coyote here:
http://forums.tomcoyote.org/index.php?act=idx
<<DO NOT POST YOUR LOG FILE TO THIS NEWSGROUP>>
You will need to register to open a new thread to post you log. It is free,
and no one will Spam you, it is one of many that provides this service. Once
registered, go to the HiJackThis section on the forum list and click to
open. Then start a new post and post your log. The experts there will
analyze the log and report back the results. Please allow at least a few
hours or a days time for a response, depending on when you post the log
Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer
HJT Tutorial
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42
Hope this helps.
Jan
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