Script error ?

[Ron Patterson]

When I go to open my Norton Internet Security to make some changes, I get a
pop up dialogue box as follows:

" INTERNET SCRIPT ERROR

An error has occurred in the script on this page.

Line: 464
Char: 5
Error: 'webWnd' is null or not an object
Code: 0
URL: res://nisplug.dll/10036

do you want to continue running scripts on this page?
yes no "

I have ignored this until I realized all the Internet Security 'choices'
were not active but say "Refreshing". And I can not access them to change
the settings on a web sit I need to access.
Help?

AliBaba
Blue Master

 

[Ron Patterson]

Correction to original transmission:

Pop up dialogue box reads "INTERNET EXPLORER SCRIPT ERROR" - not
"INTERNET SCRIPT ERROR'

 

[Jan Il]

Hi Ron

Try the following and see if it helps:

Clearing the TIF Cache -

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm

also................

Go into IE > Tools > Int. Options > Advanced and under Browsing do this -
Place a check in the box next to 'Disable Script Debugging.'
And if needed untick the box below next to 'Display a notification

or...........

Error Message: Internet Explorer Script Error - An Error Has Occurred
http://support.microsoft.com/?kbid=285212

Error Message: Internet Explorer Script Error
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q176944

also.........

If you have Norton, disable the ad blocking on the Norton Internet Explorer
and see if the error goes away.


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
How to make a good newsgroup post:
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[Ron Patterson]

Thanks Jan but no luck - but I thing we getting close.

I deleted all Temp Internet Files and cookies and in the Disable Script
Debugging I already had a check mark in it
and Display a Notification was already unchecked.

Then I read http://support.microsoft.com/?kbid=285212 and became convinced
I have some corrupted IE 6.0 files but
this article only applied to IE 5.0 and unfortunately in my Win XP Pro the
control panel does not give me any listing for MS IE (I assume it is
integral with XP) so I was unable to "Repair" IE. I think I have to repair
my IE but could not find out how to do this? Neither can I find a way to
uninstall IE 6.0 from Win XP. Suggestions on repair - or - uninstall
and reinstall? Or..............................?

If you have Norton, disable the ad blocking on the Norton Internet
Explorer
and see if the error goes away.

I assume you meant Norton Internet Security. The settings tab here which I
am trying to access says "Refreshing" and can not be accessed like the other
tabs so I don't think I can access Ad Blocking. I need to access this tab
to configure a program which will no loger go online like it used to unless
I disable Norton Internet Security

Regards,
The A. Baba
Blue Master


Hi Ron

Try the following and see if it helps:

Clearing the TIF Cache -

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm

also................

Go into IE > Tools > Int. Options > Advanced and under Browsing do this -
Place a check in the box next to 'Disable Script Debugging.'
And if needed untick the box below next to 'Display a notification

or...........

Error Message: Internet Explorer Script Error - An Error Has Occurred
http://support.microsoft.com/?kbid=285212

Error Message: Internet Explorer Script Error
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q176944

also.........

If you have Norton, disable the ad blocking on the Norton Internet Explorer
and see if the error goes away.


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Jan Il]

Hi Ron

Here is some information I have on Repairing the IE6 in XP. Take a look at
the information here and hopefully, there is something that will help
resolve the problem.

TO REPAIR WINDOWS XP -

Unlike the previous versions of the Windows program, the IE6 is a core
part of the XP program. A reinstall over the existing install can cause
problems, and there are specific instructions that can reduce the
chance of such problems. However, it is always much safer to do a
repair instead of a reinstall. A reinstall should only be done as the
very last thing when all else has failed. And then only according to
the proper instructions.

Be sure that your AV and firewall is disabled, and follow all
instructions carefully

Courtesy of LuckyStrike -

How do I repair Internet Explorer in Windows® XP?
http://www.dougknox.com/xp/tips/xp_ie_reinstall.htm

The ability to Repair Internet Explorer does not exist in the version that
ships with Windows XP. This feature only becomes available after you
upgrade to a newer version. This is normal and has been this way since
Windows 98 and IE4.

However, you can reinstall IE in Windows XP by clicking Start, Run and
entering the following command:

rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
%windir%\Inf\ie.inf

*You will need to have your XP CD available*.

Some people have problems with the command line above. A small VB Script
that will execute the command for you can be downloaded here at
http://www.dougknox.com/xp/scripts/xp_run_ie_setup.vbs. Save the file to
your hard drive and double click it to run IE Setup.

or...............

IF that doesn't work, this is another way, but a bit more complex..., but
maybe less complicated (?) than the first method I supplied.

Note: Both of the following methods listed **require that the Microsoft
Windows XP CD-ROM be available**.

Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and
/scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Search, select All Files and Folders.
Select More Advanced Options and place a checkmark beside Search Hidden
Files and Folders option.
Ensure that Search System Folders and Search Subfolders are also checked.
In the All or Part of the File Name box, type ie.inf
In the Look In drop-down menu, select C: or the letter of the hard drive
that contains the Windows folder.
Click the Search button.
In the search results pane, find the ie.inf file located in Windows\Infb
folder.
Right click the ie.inf file and click Install on the context menu.
Reboot the computer when the file copy process is complete.

or...........................

Method 3.

How to Repair Internet Explorer 6 and Outlook Express
Tricking Windows into letting you reinstall IE6
http://www.bleepingcomputer.com/forums/index.php?showtutorial=71

Since you already have Internet Explorer 6 installed the operating system
will not allow you to reinstall over the existing installation. Due to this
we are required to trick the operating system into thinking IE 6 is not
installed.

### NOTE: in order to use this method you are required to edit the
registry. **Incorrect editing of the registry can cause serious harm to your
operating system** so it is advised you proceed with extreme caution.###

Follow these steps for repairing Internet Explorer 6:

Click on the Start button and then click on the Run option.
In the Open field type regedit and press the OK button.
Navigate to the key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active
Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
Under that key you will see a entry named IsInstalled. Right click on that
entry and left click on Modify.
Change the Value from 1 to 0.
Exit regedit.

or..............................

How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
How to Uninstall Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;en-us;293907&Product=ie600
Unable to Install Internet Explorer 6 on Windows XP
http://support.microsoft.com/?kbid=304872
Tricking Windows into letting you reinstall IE6
http://www.bleepingcomputer.com/forums/index.php?showtutorial=71

or...................

Courtesy of Robert Aldwinckle

XP users who have installed IE6sp1 before upgrading to XPsp1
will have setupwbv.dll and will be able to do a repair using

rundll32 setupwbv.dll,IE6Maintenance

Otherwise, they have to use

sfc /scannow

etc., or reinstall IE6 (Ref: KB318378)

or......................

Courtesy of Jim Byrd:

There is no direct Repair function for IE6 in XP. Here are some
alternatives:

1. With XP you need to go to Start|Run and type "sfc /scannow"
(without the quotes and notice the space between the c and the /.)
Have your XP CD handy and be prepared to go get a cup of coffee - it
takes a while. This will do the same thing as Repair IE6 for XP but a
lot more, that is find any corrupt system files and replace them. It
does not, however, re-register the various software components (except
possibly the ones it replaces?) AFAIK.

Be aware that under certain circumstances (Win2k before SP4 - see mskb
814510,
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510) sfc
can erroneously overwrite (restore over) previously installed files
from certain "hotfixes" which will then need to be re-installed. To
check for this, after running sfc, open a Cmd window and enter
"qfecheck /v /l:c:\" (without the quotes). If you don't have qfecheck
installed, it can be obtained for XP here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35468 and for
Win2k, obtain qfecheck here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35470

2. Another alternative that works on Win2k and may or may not work on
XP (but probably does - I've heard both stories), for just IE6 repair
if you don't have IE6 listed in Add-Remove Programs, then in Start|Run
then enter

"rundll32 setupwbv.dll,IE6Maintenance"

without the quotes, exactly as shown, and select the appropriate entry.

3. If you find that you need to do a re-install of IE6 then you can
consider the following, I can't verify this for XP (I'm Win2k - it
works there, and I've had good reports from XP users), but you might
want to give it a try at your own risk. Again, enter this at Start|Run
without the quotes and be careful about the spacing:

"rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
C:\windows\inf\ie.inf"

4. Lastly, here is a link to a MSKB article about re-installing
IE6/OE6:

How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP (Q318378)
http://support.microsoft.com/?id=kb;en-us;Q318378

You cannot install some updates or programs
http://support.microsoft.com/?kbid=822798

"The Software You Are Installing Has Not Passed Windows Logo Testing..."
Error Message When You Try to Install Internet Explorer 6 SP1
http://support.microsoft.com/?kbid=828031

Unable to install Internet Explorer 6 on XP
http://www.tek-tips.com/gfaqs.cfm/lev2/67/lev3/70/pid/779/fid/1586

or................

Here is a more recent suggestion I have been giving to XP users
who want to try some repair procedures.

<TITLE>831429 - Windows XP stops responding when you download updates
from Windows Update</TITLE>
< http://support.microsoft.com/default.aspx?scid=kb;en-us;831429 >

It is actually a more comprehensive set of re-registrations than an
IE Repair with the default FixIE.inf would do for either NT5.

Although they are listed specifically for W2K they should apply
equally to XP.

Additionally, the information here may be of some assistance:

Windows XP From A-Z
http://www.kellys-korner-xp.com/xp_abc.htm

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
How to make a good newsgroup post:
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[Robert Aldwinckle]

Hi Ron

Here is some information I have on Repairing the IE6 in XP.

Jan,

Ron hasn't specified but there is a good chance that he has XPsp2.
In that case he could try the new command line switch:

iexplore /rereg

It's almost as good as the KB194177 type repair.
The main difference is that it doesn't force the system to be quiesced.
FWIW I would at least stop all other iexplore.exe and msimn.exe
tasks as a compromise.

Also, the KB831429 list of regsvr32 commands contains some which
are still not in any other list.


FYI

Robert
---

 

[Jan Il]

Hi Robert

Jan,

Ron hasn't specified but there is a good chance that he has XPsp2.
In that case he could try the new command line switch:

iexplore /rereg

It's almost as good as the KB194177 type repair.
The main difference is that it doesn't force the system to be quiesced.
FWIW I would at least stop all other iexplore.exe and msimn.exe
tasks as a compromise.

Also, the KB831429 list of regsvr32 commands contains some which
are still not in any other list.

Thank you very much for the updated information on this. I had not seen
referene to it before, and I will certainly add it to my reference library.
I really appreciate your bringing this to my attention. Hopefully, it will
help Ron resolve his problem.

Jan
Smiles are meant to be shared,
that's why they're so contagious.

 

[Ron Patterson]

Thankyou Jan and Robert.

Yes, I have installed SP2. If this is causing the problem (makes sense
since as I recall, the problem started @ when I installed SP2) I would
happily delete SP2. As a neophyte, it occurs to me that SP2 is for babies &
irresponsible users who don't make an effort to protect their computer with
firewalls and AV programs. I think I can live without it. I practice good
security I think.

Secondly, Robert, thanks for the input. Unfortunately my level of expertise
(such as it is) acknowledges your input but I have no idea how to implement
it. Perhaps a step by step tutorial for a novice?

Ron Patterson
aka AliBaba, Blue Master

 

[Ron Patterson]

Dear Jan and Robert.

Ron has still been unable to solve his problem.
I have tried several of the methods to repair IE6. They all depend on
transferring files from my Windows XP Pro CD.
This is where I always have a problem. When I type in one of the suggested
commands on the Run line, I eventually get a message that it could not find
a file (example iexplore.exe) in my C drive, so I enter D: for my CD drive
and it still will not find the file on the Windows CD. I can find the file
in Explorer but can not code in the proper 'string' to install it. I have
run into this problem before in installations. Help?

Ron

 

[Robert Aldwinckle]

When I type in one of the suggested commands on the Run line,

I eventually get a message that it could not find
a file (example iexplore.exe) in my C drive

I suspect this means that you are trying to execute the command
from a command window in an arbitrary directory location.
That won't work. iexplore.exe is usually not in one of the
PATH directories. If you want to do it from a command window
you will have to first use a change directory command to go to
the directory where iexplore.exe is located. Therefore try this:

cd %ProgramFiles%\Internet Explorer
iexplore /rereg


What we were expecting you to do was Run... (e.g. press Win-R)
and enter: iexplore /rereg

since somehow the Run... dialog can find programs which are known
to Windows even though they are not implicitly available from any
arbitrary location in a command window.


Good luck

Robert

 

[Ron Patterson]

Thanks for sticking with me Robert. I don't get much time to fool with this
so have I have been sporadic in my communications. I think I have not
communicated my problem well, in locating the files. All of the three
methods I
have tried:
Go to Run and type in " sfc /scannow "
Go to Run and type in " rundll32.exe setupapi,InstallHinfSection
DefaultInstall 132 %windir%\Inf\ie.inf "
Go to search - find ie.inf in Windows Inf folder
all require files from my original Win XP SP1 disc. There-in lies the
problem.
I keep getting dialogue boxes Files Needed and asking me to insert my Win
disc and type in the path.
I do not know the right path to type in so I am not finding the files. The
disc is in my CD-ROM D:\ drive.
I have tried several paths to no avail.
I have had this problem in the past doing installations and not being able
to access the disk for the files
because I don't know the path.
As you can see I am a novice at this. Help please.
Ron

 

[Robert Aldwinckle]

....

Thanks for sticking with me Robert. I don't get much time to fool with this
so have I have been sporadic in my communications. I think I have not
communicated my problem well, in locating the files. All of the three
methods I
have tried:
Go to Run and type in " sfc /scannow "
Go to Run and type in " rundll32.exe setupapi,InstallHinfSection
DefaultInstall 132 %windir%\Inf\ie.inf "
Go to search - find ie.inf in Windows Inf folder
all require files from my original Win XP SP1 disc. There-in lies the
problem.
I keep getting dialogue boxes Files Needed and asking me to insert my Win
disc and type in the path.

Since none of those have anything to do with the question I was
answering can I assume that you were able to Run...

iexplore /rereg

successfully?

I do not know the right path to type in so I am not finding the files.
The disc is in my CD-ROM D:\ drive.
I have tried several paths to no avail.

You have provided no details about the message(s) you are seeing.
Usually the message tells you what file is being looked for.
Most files will be found somewhere under D:\I386
Note that the file extension typically ends in an underscore.
Note that your OS is multi-tasking so there is nothing preventing you
from opening a separate window and using another tool (e.g. Windows
Explorer or Search Companion) to browse the CD and find whatever
it is that needs to be found.

XP now integrates AutoCompletion in many dialogs; so often you don't
have to enter the path found exactly. Just type the first letter of each
piece and cursor down into the list. Probably the only trick to using
that approach is to type the backslash needed to see what is available
on the next level.


HTH

Robert
---

I have had this problem in the past doing installations and not being able
to access the disk for the files
because I don't know the path.
As you can see I am a novice at this. Help please.
Ron

....

 

[Ron Patterson]

Robert
I get the feeling I am making this hard for you. If so I apologize and
deeply appreciate your sticking with me. I do not know what a command
window is or
even how to get to one. I know how to use Start\Run.

Here exactly is what happens:
I try your method:
I go to Run and type iexplore /rereg (yes, I am leaving a space after
iexplore)
Internet Explorer opens to "The page cannot be displayed
..................."
Deadend

so I try Jan's Method 1:
I go to Run and type sfc scannow
a dialogue box pops up "Window File Protection - file that are required
for Windows to run properly must be copied to
the dll Cache. Insert your Window XP Profession Service Pack 1 CD now."
I insert CD and it opens to "Welcome to Microsoft Windows XP" This can not
be right as there is no system file checker that Jan mentions. Nor can I
figure out which files must be copied or how to do it or where/what the dll
cache is..
Another deadend.

so I try Jan's Method 2:
I search C: drive for ie.inf file located in the Windows\Infb folder with
advanced options checked. It finds a ie.inf file in Windows\Inf (but none
in Windows\Infb - a search for this Infb folder comes up empty)
Using the file it found I right click and click Install.
A dialogue box pops up as follows "Files Needed - The file IEXPLORE.EXE
on Windows XP Professional Service Pack 1 CD is needed. Type the path where
the file is located and then click OK." I insert my Windows XP Pro SP1 CD
into my CD ROM drive D: and enter the path D: and click OK and it says
"Setup can not copy
the file IEXPLORE.EXE. Ensure the disk labeled 'Windows XP Professional
Service Pack 1 CD' is
in the drive selected below or provide the location where the file can be
found.
Then I try your suggested path D:\I386 with the same sad result. I try
other paths and it cant find the
file. For the heck of it I even run a search for ie.inf in my D: drive
[ X1APOEM_EN (D ]
and it will not even find this file on the CD even with Advanced Options
checked.
Another deadend.

Then I tried the "rundll32.exe................" suggestion with similar
results to the above.

Why is this so hard to repair IE6 or uninstall and reinstall it. Surely
others must have had
similar problems to mine. My computer works perfectly in every way except
for
this script error message when I try to open Norton Internet Security.

Regards,
Ron

 

[Robert Aldwinckle]

Robert
I get the feeling I am making this hard for you. If so I apologize and
deeply appreciate your sticking with me. I do not know what a command
window is or
even how to get to one. I know how to use Start\Run.

Learn how to use your Windows Help then too.
Press Win-F1. Type "Command window". Press Enter.
First item: Choosing between NTFS, FAT,... contains:

<quote>
....click Start, click Run..., type cmd, and then press Enter.
In the <b>command window</b>,...

Here exactly is what happens:
I try your method:
I go to Run and type iexplore /rereg (yes, I am leaving a space after
iexplore)
Internet Explorer opens to "The page cannot be displayed
.................."
Deadend

I suspect that this may mean that you have a shortcut somewhere
called iexplore and its extension has higher precedence than the
..exe extension that we are really looking for. Try instead Run...

iexplore.exe /rereg

BTW there is absolutely no feedback from this command
and it is surprisingly fast so you may wonder if it really did anything
when it works.

That's why it would be better to do it in a command window
in the %ProgramFiles%\Internet Explorer directory.
At least then you get the feedback of the next prompt.

so I try Jan's Method 1:
I go to Run and type sfc scannow
a dialogue box pops up "Window File Protection - file that are required
for Windows to run properly must be copied to
the dll Cache. Insert your Window XP Profession Service Pack 1 CD now."
I insert CD and it opens to "Welcome to Microsoft Windows XP" This can not
be right as there is no system file checker that Jan mentions. Nor can I
figure out which files must be copied or how to do it or where/what the dll
cache is..
Another deadend.

The instruction she gave was sfc /scannow

Note the slash. Again, you could have used the Windows Help
to figure this out for yourself. And again, help is also available
in a command window: sfc /?
(Entering that in a Run... dialog just results in a flashed window.)

so I try Jan's Method 2:
I search C: drive for ie.inf file located in the Windows\Infb folder with
advanced options checked. It finds a ie.inf file in Windows\Inf (but none
in Windows\Infb - a search for this Infb folder comes up empty)

You're right. Jan has a typo. Inf is the directory name not Infb.

Using the file it found I right click and click Install.
A dialogue box pops up as follows "Files Needed - The file IEXPLORE.EXE
on Windows XP Professional Service Pack 1 CD is needed. Type the path where
the file is located and then click OK." I insert my Windows XP Pro SP1 CD
into my CD ROM drive D: and enter the path D: and click OK and it says
"Setup can not copy
the file IEXPLORE.EXE. Ensure the disk labeled 'Windows XP Professional
Service Pack 1 CD' is
in the drive selected below or provide the location where the file can be
found.
Then I try your suggested path D:\I386 with the same sad result. I try
other paths and it cant find the
file. For the heck of it I even run a search for ie.inf in my D: drive
[ X1APOEM_EN (D ]

Did you try searching for IEXPLORE.EX_ ?
Remember what I wrote about the underscore suffixing the extensions
on the XP CD? I don't know why the .inf file wouldn't find and accept

D:\I386\IEXPLORE.EX_

I suspect it may mean that the CD it was thinking of is different from
the one you mounted.

and it will not even find this file on the CD even with Advanced Options
checked.
Another deadend.

Then I tried the "rundll32.exe................" suggestion with similar
results to the above.

Details?



Why is this so hard to repair IE6 or uninstall and reinstall it.

You haven't mentioned trying the 318378 Method 2 procedure?

Surely others must have had similar problems to mine.

Most try the latter only?

My computer works perfectly in every way except for
this script error message when I try to open Norton Internet Security.

Most script errors are beyond the control of the end-user
and are properly ignored by them once they suppress
the debugging message window.

Regards,
Ron

Good luck

Robert
---

 

[Ron Patterson]

Robert,
Thanks for your persistence helping the crippled here.
Perhaps you were a 'Special Education" teacher in a previous incarnation.
I think you should read this from the bottom up.

Learn how to use your Windows Help then too.
Press Win-F1. Type "Command window". Press Enter.
First item: Choosing between NTFS, FAT,... contains:

<quote>
...click Start, click Run..., type cmd, and then press Enter.
In the <b>command window</b>,...
</quote>

Got it and thanks.

I suspect that this may mean that you have a shortcut somewhere
called iexplore and its extension has higher precedence than the
.exe extension that we are really looking for. Try instead Run...
iexplore.exe /rereg

Same result It opens Internet Explorer to http:///rereg and
"The page cannot be displayed ................"
A deadend for me.

BTW there is absolutely no feedback from this command
and it is surprisingly fast so you may wonder if it really did anything
when it works.
That's why it would be better to do it in a command window
in the %ProgramFiles%\Internet Explorer directory.
At least then you get the feedback of the next prompt.

I have no DOS skills - Run cmd opens to " C:\Documents and Settings\Ron
Patterson> "
A deadend for me.

The instruction she gave was sfc /scannow
Note the slash. Again, you could have used the Windows Help
to figure this out for yourself. And again, help is also available
in a command window: sfc /?
(Entering that in a Run... dialog just results in a flashed window.)

Just a typo here Robert. I did enter sfc /scannow - the rest of my
message
re the CD opening in "Welcome to MS Windows XP" applies.

You're right. Jan has a typo. Inf is the directory name not Infb.

Using the file it found I right click and click Install.
A dialogue box pops up as follows "Files Needed - The file IEXPLORE.EXE
on Windows XP Professional Service Pack 1 CD is needed. Type the path where
the file is located and then click OK." I insert my Windows XP Pro SP1 CD
into my CD ROM drive D: and enter the path D: and click OK and it says
"Setup can not copy the file IEXPLORE.EXE. Ensure the disk labeled
'Windows XP Professional Service Pack 1 CD' is
in the drive selected below or provide the location where the file can be found.
Then I try your suggested path D:\I386 with the same sad result. I try
other paths and it cant find the
file. For the heck of it I even run a search for ie.inf in my D: drive
[ X1APOEM_EN (D ]

Did you try searching for IEXPLORE.EX_ ?
Remember what I wrote about the underscore suffixing the extensions
on the XP CD? I don't know why the .inf file wouldn't find and accept

D:\I386\IEXPLORE.EX_

I suspect it may mean that the CD it was thinking of is different from
the one you mounted.

OK - perhaps I have stumbled on something. I go to Search and select the D:
drive
[ It displays X1APOEM_EN (D ] and advanced options and type in:
D:\I386\IEXPLORE.EX_ or
\I386\IEXPLORE.EX_ or
I386\IESPLORE.EX_

and it only will find the file(s) in the C: drive. It says it is searching
both drives on the bottom
status bar. Now, as a test, I go to Explore and find some files that show
in the D: drive like
win.cab or wavemix.inf. When I try to find them in Search, they will only
appear in the C: dirve.
Maybe this is the problem. For some reason my computer will not find files
on the D: drive.
Yet when I insert the drive it does open to Welcome to MS Windows etc. How
can this be?

Now, for whatever reason if I put the Win XP CD into my old Win 98 computer
it can search the CD and find all the files. So, I think the problem is
reading the XP CD in my XP computer. It obviously can not be searched for
files for some reason. Yet it opens and works fine otherwise.
How can this be?

Details?

Could not find files on the CD like above.

You haven't mentioned trying the 318378 Method 2 procedure?

The Method 2 procedure was so search for ie.inf and right click and click
Install.
I had the same problem with finding files on the XP CD. I don't recognize
381378 ?

Most try the latter only?



Most script errors are beyond the control of the end-user
and are properly ignored by them once they suppress
the debugging message window.

I could live with that if I could access Norton Internet Security to unblock
my Fidelity Investments
software from accessing the internet. As it is now I have to disable my
NIS firewall to work
and that is too risky over the long haul with the amount of blocked Trojan
messages I get daily.

I am curious whey I only get this script error message when I open NIS - no
where else.

I am going to try to copy the needed files from the CD onto a disc in my Win
98 computer and then
transfer them to a folder on my WP computer and try to install them from
there.


Can I just reinstall Win XP over the top of what I have here and that will
fix everything? I would of course back up all data but hate to have to
reload and update a zillion programs. BTW - I installed SP2 and
uninstalled it due to problems. Best I can recall, this script error
problem occurred after I installed SP2.

Regards,
Ron

 

[Frank Saunders, MS-MVP IE/OE]

iexplore.exe //rereg
was introduced with WinXP SP2. You appear to still be running SP1.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

Robert,
Thanks for your persistence helping the crippled here.
Perhaps you were a 'Special Education" teacher in a previous
incarnation. I think you should read this from the bottom up.

Learn how to use your Windows Help then too.
Press Win-F1. Type "Command window". Press Enter.
First item: Choosing between NTFS, FAT,... contains:

<quote>
...click Start, click Run..., type cmd, and then press Enter.
In the <b>command window</b>,...
</quote>

Got it and thanks.

I suspect that this may mean that you have a shortcut somewhere
called iexplore and its extension has higher precedence than the
.exe extension that we are really looking for. Try instead Run...
iexplore.exe /rereg

Same result It opens Internet Explorer to http:///rereg and
"The page cannot be displayed ................"
A deadend for me.

BTW there is absolutely no feedback from this command
and it is surprisingly fast so you may wonder if it really did
anything when it works.
That's why it would be better to do it in a command window
in the %ProgramFiles%\Internet Explorer directory.
At least then you get the feedback of the next prompt.

I have no DOS skills - Run cmd opens to " C:\Documents and
Settings\Ron Patterson> "
A deadend for me.

The instruction she gave was sfc /scannow
Note the slash. Again, you could have used the Windows Help
to figure this out for yourself. And again, help is also available
in a command window: sfc /?
(Entering that in a Run... dialog just results in a flashed window.)

Just a typo here Robert. I did enter sfc /scannow - the rest of my
message
re the CD opening in "Welcome to MS Windows XP" applies.

You're right. Jan has a typo. Inf is the directory name not
Infb.

Using the file it found I right click and click Install.
A dialogue box pops up as follows "Files Needed - The file
IEXPLORE.EXE on Windows XP Professional Service Pack 1 CD is
needed. Type the path where the file is located and then click
OK." I insert my Windows XP Pro SP1 CD into my CD ROM drive D:
and enter the path D: and click OK and it says "Setup can not copy
the file IEXPLORE.EXE. Ensure the disk labeled 'Windows XP
Professional Service Pack 1 CD' is
in the drive selected below or provide the location where the file
can be found. Then I try your suggested path D:\I386 with the same
sad result. I try other paths and it cant find the
file. For the heck of it I even run a search for ie.inf in my D:
drive [ X1APOEM_EN (D ]

Did you try searching for IEXPLORE.EX_ ?
Remember what I wrote about the underscore suffixing the extensions
on the XP CD? I don't know why the .inf file wouldn't find and
accept

D:\I386\IEXPLORE.EX_

I suspect it may mean that the CD it was thinking of is different
from the one you mounted.

OK - perhaps I have stumbled on something. I go to Search and select
the D: drive
[ It displays X1APOEM_EN (D ] and advanced options and type in:
D:\I386\IEXPLORE.EX_ or
\I386\IEXPLORE.EX_ or
I386\IESPLORE.EX_

and it only will find the file(s) in the C: drive. It says it is
searching both drives on the bottom
status bar. Now, as a test, I go to Explore and find some files
that show in the D: drive like
win.cab or wavemix.inf. When I try to find them in Search, they
will only appear in the C: dirve.
Maybe this is the problem. For some reason my computer will not find
files on the D: drive.
Yet when I insert the drive it does open to Welcome to MS Windows
etc. How can this be?

Now, for whatever reason if I put the Win XP CD into my old Win 98
computer it can search the CD and find all the files. So, I think
the problem is reading the XP CD in my XP computer. It obviously can
not be searched for files for some reason. Yet it opens and works
fine otherwise.
How can this be?

Details?

Could not find files on the CD like above.

You haven't mentioned trying the 318378 Method 2 procedure?

The Method 2 procedure was so search for ie.inf and right click and
click Install.
I had the same problem with finding files on the XP CD. I don't
recognize 381378 ?

Most try the latter only?



Most script errors are beyond the control of the end-user
and are properly ignored by them once they suppress
the debugging message window.

I could live with that if I could access Norton Internet Security to
unblock my Fidelity Investments
software from accessing the internet. As it is now I have to
disable my NIS firewall to work
and that is too risky over the long haul with the amount of blocked
Trojan messages I get daily.

I am curious whey I only get this script error message when I open
NIS - no where else.

I am going to try to copy the needed files from the CD onto a disc in
my Win 98 computer and then
transfer them to a folder on my WP computer and try to install them
from there.


Can I just reinstall Win XP over the top of what I have here and that
will fix everything? I would of course back up all data but hate to
have to reload and update a zillion programs. BTW - I installed SP2
and uninstalled it due to problems. Best I can recall, this script
error problem occurred after I installed SP2.

Regards,
Ron

 

[Robert Aldwinckle]

iexplore.exe //rereg
was introduced with WinXP SP2. You appear to still be running SP1.

Yikes. Thanks Frank. Check out his reply to Jan last week:

Date: Sat, 06 Nov 2004 19:52:19 GMT
X-Newsreader: Microsoft Outlook Express 6.00.2900.2180

So maybe one his "repairs" worked after all? <eg>


Robert
---

 

[Frank Saunders, MS-MVP IE/OE]

Yikes. Thanks Frank. Check out his reply to Jan last week:

Date: Sat, 06 Nov 2004 19:52:19 GMT
X-Newsreader: Microsoft Outlook Express 6.00.2900.2180

So maybe one his "repairs" worked after all? <eg>


Robert
---

Now that one was posted with SP2.
The one I answered used OE6 SP1.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Ron Patterson]

Ok guys - more great info.
In my computer I have my primary drive - the C: drive we have been
discussing. I also have an second hard drive. The E: drive with Win XP Pro
SP1 (never messed it up with SP2). When I boot into this other drive life
is good. No script errors. When I Run sfc /scannow it works beautifully.
Just like it is supposed to. It accesses the CD drive faultlessly and it
can find files on my CD drive that the other hard drive can't. Looks to me
like Windows is totally messed up in my primary C: drive. It can't find
files on the CD. Suggestions?

Since it will not access the Win CD to copy files or to repair itself (but
I can install Windows) can I reinstall Window on top of what I have. All
data is backed up externally but I DO NOT want to have to reload, update,
and reconfigure hundreds of programs.

Ron Patterson

 

[Robert Aldwinckle]

....

BTW - I installed SP2 and uninstalled it due to problems.

Thanks for disclosing this. Better late than never!
That explains why we have been fruitlessly wasting our time trying to get
an XPsp2-only feature to work for you.


....

I have no DOS skills - Run cmd opens to " C:\Documents and Settings\Ron
Patterson> "
A deadend for me.

Presumably you can read and make some simple inferences?
That is why I gave you the change directory command (aka chdir, or cd)
you would need to get to where iexplore.exe should be located:

cd %ProgramFiles%\Internet Explorer


....

Maybe this is the problem. For some reason my computer will not find files
on the D: drive.
Yet when I insert the drive it does open to Welcome to MS Windows etc. How
can this be?

Now, for whatever reason if I put the Win XP CD into my old Win 98 computer
it can search the CD and find all the files. So, I think the problem is
reading the XP CD in my XP computer. It obviously can not be searched for
files for some reason. Yet it opens and works fine otherwise.
How can this be?

Sounds like you have a CD drive with marginal support in XP.
Perhaps you had a special driver to give it support under XPsp1
which was replaced by generic support for XPsp2; so now you
only have generic support for XPsp1 which is not enough.
Try visiting the manufacturer's support site to see if there
is a newer driver which provides support in XPsp2.
Or, if I guessed correctly, just try reinstalling the driver support
you had with XPsp1.


....

The Method 2 procedure was so search for ie.inf and right click and click
Install.
I had the same problem with finding files on the XP CD. I don't recognize
381378 ?

Please stop making so many typos. It makes us concerned about
how carefully you may be doing other things as well as typing.
The 318378 I referred to is the same same number Jan gave you
in her original reply. It is an MS KB article and it does not refer to ie.inf.

I could live with that if I could access Norton Internet Security to unblock
my Fidelity Investments
software from accessing the internet. As it is now I have to disable my
NIS firewall to work
and that is too risky over the long haul with the amount of blocked Trojan
messages I get daily.

I am curious whey I only get this script error message when I open NIS - no
where else.

Dunno. Sounds like you should be looking for help from Symantec.

I am going to try to copy the needed files from the CD onto a disc in my Win
98 computer and then
transfer them to a folder on my WP computer and try to install them from
there.

Which files are those?

Can I just reinstall Win XP over the top of what I have here and that will
fix everything?

That is what these repair procedures should be doing for you.

I would of course back up all data but hate to have to
reload and update a zillion programs. BTW - I installed SP2 and
uninstalled it due to problems. Best I can recall, this script error
problem occurred after I installed SP2.

See top. ;]


Robert
---