Just wanted to add my name to this as well. I spent almost 3 hours of
(fruitless) time with Microsoft Tech Support on this very issue last
night (3/9/04). I'm running a Windows XP Professional, 1.3Ghz AMD
Computer, 384MB RAM.
My problem is the same. The screensaver will not start. I can set
the delay time to 1 minute, 2 minutes, 10 minutes, etc. It never
starts. I can manually start the screensaver, but some process
(anti-virus or Windows update) wakes it in the middle of the night, so
when I wake up the screensaver is deactivated.
Thought you might like to know what we tried, and maybe it will give
you a clue on how to resolve it. Or at least keep you from trying
things that didn't work:
1. We rebooted in Safe Mode - no change.
2. We used "msconfig" to disable all background processes and
rebooted - no change.
3. We created a new User Account and rebooted using the new account -
no change.
4. We rebooted using the "Last Known Good Configuration" option - no
change.
5. We ran the "DOS" command "sfc /scannow" to check if all Windows
system files were correctly installed (they were) - no change.
At this point, Microsoft had nothing new to offer other than (a) run
the Windows XP repair option or (b) "reinstall Windows". I will try
the former tonight, but the latter is my very very very last option.
I also need to try disabling my McAfee Anti-Virus and see if it coule
be the culprit. I haven't heard anything that points me in that
direction, but McAfee historically has done a very poor job of letting
their customers know about problems in their software. I will try
that tonight.
BTW - This morning, I ran "Ad-Aware" and did find some background
Adware that I got rid of. After rebooting I tried the screensaver
again - no change.
If anyone else has any bright ideas, I'd love to hear them. I'm at a
loss as to what is causing this.