Screen frreezes and goes black

[Guest]

Hi,
I have a user who screen keeps going black or freezes. Canging the monitor
did not help. Processes are still running on the computer and i have
installed any new patches/software. I could try to update the driver but
having not upgraded any part of the computer i don't see where that would
help.

it is a W2K hich has been running stong since it was bought (3 yrs). i have
it under contract but until i can get replacemen/fix i need my user up and
going on the network.

thanks for any help,
Matt

 

[Bob I]

That would caused by problems with the display adapter or it's driver.
If an up to date driver from the card manufacturers web site doesn't
correct the issue, replace the card.

 

[Guest]

Thanks Bob,
i will try the driver upgrade but the graphics are on the board so if this
does not help i will get a graphics card sent out.

 

[Bob I]

You're welcome. Hope it turns out well for you.

Thanks Bob,
i will try the driver upgrade but the graphics are on the board so if this
does not help i will get a graphics card sent out.

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