Scrambled DV-AVI movie on new hard drive

[Brian]

I ran into a problem, I think it may be a codec problem, but not 100%
sure. I recently purchased this hard drive and installed it following
the directions. It is setup as a slave drive, I will be using it to
store video from my digital camcorder. I used the Data Lifeguard
tools to configure Windows XP to recognize drives > 136 GB and to
partition/format it. It works, I can save data to it (Word documents,
Excel, etc). Now here's the strange part: I can capture the video in
DV-AVI format and store it on the drive, but when I play it back, it's
scrambled and corrupted. But, if I copy that movie file from the
160GB drive to my main drive (a 40GB WD drive), it plays just fine.
Also, if I share the 160GB drive across my home network, store the
movie on the 160GB drive, I can play the video from another computer
without any problems. Any ideas? Thank you!

 

[Brian]

I ran into a problem, I think it may be a codec problem, but not 100%
sure. I recently purchased this hard drive and installed it following
the directions. It is setup as a slave drive, I will be using it to
store video from my digital camcorder. I used the Data Lifeguard
tools to configure Windows XP to recognize drives > 136 GB and to
partition/format it. It works, I can save data to it (Word documents,
Excel, etc). Now here's the strange part: I can capture the video in
DV-AVI format and store it on the drive, but when I play it back, it's
scrambled and corrupted. But, if I copy that movie file from the
160GB drive to my main drive (a 40GB WD drive), it plays just fine.
Also, if I share the 160GB drive across my home network, store the
movie on the 160GB drive, I can play the video from another computer
without any problems. Any ideas? Thank you!

I've narrowed down the problem...it appears that only .avi files don't
play correctly. Other media (.mp3, .wmv, etc) play ok.

 

[Guest]

I have been having similar problems with WWM2.1 and was getting desperate
because I thought I was only seeing this since upgrading from version 2.0
after installing XP Service Pack 2. Your post has steered me in the right
direction to solve my issue so I hope this may help you. I have also recently
installed an additional Western Digital hard drive in slave cofiguration and
used the supplied Data Lifeguard tool to set it up. And it appeared to work
fine as far as storage and retrieval of most files but not avi movie clips.
So I visited the WD support site which is vast and detailed and in there I
found Answer ID 930 to " How can I improve EIDE drive performance in
Windows?" I assume you are using Windows XP and you can find out how to check
if DMA is enabled for your new drive. In my case it was't because I had not
bothered to update the BIOS to get it to recognise a secondary hard drive.
Once that was fixed data access speed to my new hard drive have obviously
been vastly improved and I can now use this with WMM2.1 perfectly.
Incidentally my PC is a Dell and whilst poking aroud in the BIOS (but do be
careful and only alter one thing at a time so you can get back if needed) I
discovered another procedure which manages "accoustic control" of my EIDE
dveices - so I set this from "quiet" to "perfomance" which means that not
only can I now hear my hard drives working which I find quaintly reassuring
but they also work quicker.

 

[Steve]

I also had some issues when I installed my Western Digital
HD into my Dell pc. After transferring my videos to the
new drive, they were all garbled and jumbled. What may be
happening is that in the BIOS (at least for Dell models),
the Secondary IDE drive is set to OFF, so that the speed
ends up being reduced on that drive, which in turn will
bring the speed of your primary down as well. So the data
transfer was set to PIO mode on the new one and Ultra DMA
2 for the original.

Right click My Computer / properties/ Device Manager /
Advanced / IDE Atapi Controllers / Primary IDE Channel /
Device 0 is the old drive, Device 1 the new drive. WHat is
the transfer mode? Both should be Ultra DMA.

By toggling the Secondary drive from OFF to AUTO, both
drives were automatically set to a transfer mode of Ultra
DMA 5.


One more thing, If you have a DELL, the drives should be
Cable Select as that is what it says in the Dell Manual,
even though most would use a Master and Slave for the 2
drives.

Hope this helps,
Steve

 

[Brian]

Thank you for the information. I tried to check the DMA settings, but
was missing the 'Advanced' tab in the properties of the controller.
Upon further investigation, I found it in the Intel Application
Accelerator. I uninstalled the Intell App Accelerator and rebooted.
After that, the avi files worked. Must be something in the Intel
software. Thanks again for the information.