Scheduled chkdsk hung computer

T

Toby Barrick

I have a work issued laptop that has a "super user account" for support and
my account called admin (with reduced rights). My PC was acting a bit flaky
so I scheduled a chkdsk and rebooted. All went well and no issues were found.
The disk was pronounced clean and some other verbiage followed by .... (four
dots). That is as far as it went. hmmmm.... ok, so I tried it again....same
result. Knowing the support user ID and password I tried to boot into
safemode but the PC hung and "sounded" like it was performing the same chkdsk
in the background but no info was displayed. After about 4 hours the system
rebooted and tried to boot into safemode(?) but hung again at the four dots
after proclaiming my system drive as clean.

I then tried to boot off of a windows XP Pro CD but it would blue screen
after loading several drivers.

I have a Linux live CD with very limited tools on it and I know there is
data still on the drive and I cannot afford to loose it.

Suggestions?
 
M

Mark Adams

Toby Barrick said:
I have a work issued laptop that has a "super user account" for support and
my account called admin (with reduced rights). My PC was acting a bit flaky
so I scheduled a chkdsk and rebooted. All went well and no issues were found.
The disk was pronounced clean and some other verbiage followed by .... (four
dots). That is as far as it went. hmmmm.... ok, so I tried it again....same
result. Knowing the support user ID and password I tried to boot into
safemode but the PC hung and "sounded" like it was performing the same chkdsk
in the background but no info was displayed. After about 4 hours the system
rebooted and tried to boot into safemode(?) but hung again at the four dots
after proclaiming my system drive as clean.

I then tried to boot off of a windows XP Pro CD but it would blue screen
after loading several drivers.

I have a Linux live CD with very limited tools on it and I know there is
data still on the drive and I cannot afford to loose it.

Suggestions?

Boot with the Linnux live disk and copy your data off to an external hard
drive. if the live disk blue screens; you have hardware failure.

Remove the hard drive and put it in a 2.5 in. USB hard drive enclosure and
copy the data off to another computer.

If the disk can't be read from the USB enclosure; there's your problem. Hard
drive failure, and your data will be very expensive to recover.

If you can recover your data; have the machine repaired and try the hard
drive again in the repaired machine. It may boot fine after the repair.
 
R

Roy Smith

I have a work issued laptop that has a "super user account" for support and
my account called admin (with reduced rights). My PC was acting a bit flaky
so I scheduled a chkdsk and rebooted. All went well and no issues were found.
The disk was pronounced clean and some other verbiage followed by .... (four
dots). That is as far as it went. hmmmm.... ok, so I tried it again....same
result. Knowing the support user ID and password I tried to boot into
safemode but the PC hung and "sounded" like it was performing the same chkdsk
in the background but no info was displayed. After about 4 hours the system
rebooted and tried to boot into safemode(?) but hung again at the four dots
after proclaiming my system drive as clean.

I then tried to boot off of a windows XP Pro CD but it would blue screen
after loading several drivers.

I have a Linux live CD with very limited tools on it and I know there is
data still on the drive and I cannot afford to loose it.

Suggestions?

If this is a "work issued" laptop as you put it, shouldn't you be
talking to your company's IT department instead?
 
T

Toby Barrick

Roy Smith said:
If this is a "work issued" laptop as you put it, shouldn't you be
talking to your company's IT department instead?

--

Roy Smith
Windows XP Pro SP3

.
Yes, but I work from home at a remote location and tried the help desk. They were baffled and I did not have the patience to hunt around for an answer internally. I'm sure someone there knows but this venue is much faster.
 
O

Olórin

Perhaps faster, but certainly more efficient for all concerned if you
cross-post to several groups at once, rather than multi-posting like you
did. If you had cross-posted, all responses would have got propagated across
all included groups.
 
P

Pegasus [MVP]

Yes, but I work from home at a remote location and tried the help desk. They
were baffled and I did not have the patience to hunt around for an answer
internally. I'm sure someone there knows but this venue is much faster.

==============

Using newsgroups (and other sources of assistance) invariably generates a
hostile relationship with your company's IT departments. It's a case of too
many cooks stirring the broth. Not a good idea, regardless of your lack of
patience.
 
R

Roy Smith

Perhaps faster, but certainly more efficient for all concerned if you
cross-post to several groups at once, rather than multi-posting like you
did. If you had cross-posted, all responses would have got propagated across
all included groups.

Yup, and then too those who read these newsgroups with a news reader
would only see his post once instead of having to read it in each
newsgroup he posted it in.
 

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