Scanner Not Recognized - but it is.

[Daniel L. Lieberman]

Canon LIDE 60 scanner is installed and works to scan. OS is Vista Business.
The scanner appears in the Scanners and Cameras section of Control Panel. In
fax and scan I get a "No scanners were detected" message under the tools
section.

I can scan by scanning to disk and then inserting the scan but this is
inconvenient. Faxing works.

Any suggestions?

TIA

 

[Cari \(MS-MVP\)]

Did you try uninstalling and reinstalling using the Vista drivers from the
Canon website?
http://www.usa.canon.com/opd/controller?act=OPDSupportVistaAct

 

[Daniel L. Lieberman]

Cari,

I have uninstalled and reinstalled it three times.
Per Canon the driver is a Vista Driver.

It shows as being properly installed in System|Device Manager|Imaging
Devices.

That is why I think the problem is with Fax and Scan

Daniel

 

[Guest]

I have the same problem with my HP 6310 all-in-one connected as a network
connected printer/scan/fax machine... I can scan into other applications
(twain) but Windows Vista Fax and Scan doesn't see it.

 

[Guest]

I also have a Canon Canoscan N124ou and when I got my new Vista (Home
Premium) PC and installed an updated Canon driver it worked within the
Microsoft
Office(2003) Document Scanning program. However since trying to install a
web cam it is not working ( No TWAIN source found in any complementary
software). I've uninstalled the web cam drivers, re-installed the scanner
driver. The scanner is picked up in control panel and in device manager. it
will successfully complete a test when you select properties within control
panel. Any advice

 

[Guest]

I also have the same problem with the HP 6310 connected to the network. There
is a clear disconnect between the Windows Fax and Scanner app and what
devices are loaded.

 

[Robert Ortego]

Does anyone have a Canon U670 USB scanner. Vista tells me it will not work
with vista. Canon doesn't have an updated driver listed. I just wonder if
anyone has gotten it to work anyway?

 

[Dan [MSFT]]

Daniel,

I can't find this model on the Canon website. My guess, based on your
description, is that the driver you are installing is TWAIN. WFS doesn't
work with TWAIN drivers.

Basically you've got two options:
1) Convince Canon to build a WIA 1 or 2 driver for the device
2) Use an older TWAIN application to do the scanning.

Dan