Scanner Appearing a number of times/Remove Hardware

[John]

O.K. Here is the deal. I am using SysPrep and Ghost to deploy end user
workstations. I have a number Dell OptiPlex 170L with the updated A09 BIOS
that have a SCSI card installed for a Fujitsu Scanner (fi-4120C). When I
install the scanner it will show up under my computer as fi-4120cdj. This is
fine, I configure the scanner, set up mandatory profile and default profile
and SysPrep. Then when I ghost a set of machines, I see found new hardware
and I get fi-4120cdj #2.

All the computers are out of the box, 2 years old. Only the BIOS has been
updated. The scanners have not had anything updated as far as firmware. The
image was created from scratch with a XP vol lic disk with all the newest
drivers for the computer and scanner.

Has anyone have an idea why this is happening?

How do I remove this hardware completely and then add it after deployment?

How can I not change the name of the scanner from fi-4120cdj #2 to fi-4120cdj?

TIA

John

 

[JS]

Most scanners require that you install the software first and then connect
the scanner. So if you are using Ghost make certain that the scanner is
disconnected, ghost the PC, boot the PC and then connect the scanner.

Note: I'm assuming that Fujitsu is no different in the setup procedure than
a typical scanner.

JS

 

[Jeff Barnett]

I want to point out that the question was about a SCSI scanner not a
home-hobby-kit USB. Does your response factor that in?

-- Jeff Barnett

 

[David Vair]

Are all the SCSI ID's the same?


T o remove the hidden device form the Device Manger I use the following that I have put into a batch
file.

set devmgr_show_nonpresent_devices=1
cd %SystemRoot%\System32
start devmgmt.msc

Put into a batch file and then run it. When Device Manager opens up select View> Show Hidden
Devices. You can then uninstall the Scanner entry that the no longer exists and also the #2 entry,
reboot and it should find scanner and put it back in without the #2 in the name.

 

[John]

All the Scanners have the same SCSI ID number, that was the first thing I
checked for.

 

[V Green]

When I had my ScanJet hooked up to various
SCSI cards many years ago, this was normally how it
appeared - it was enumerated for EVERY SCSI ID
that the card supported even though it was hooked to
only one (which was shown properly).

It worked fine. If your does the same, ignore it. You
only risk breaking something trying to remove the
extraneous entries, and it I remember correctly, they'll just
get re-created next boot anyway.

 

[JS]

No, misread your post and though it was a typical scanner and not SCSI.
My apologies.

JS

I want to point out that the question was about a SCSI scanner not a home-hobby-kit USB. Does your response factor that in?

-- Jeff Barnett

JS wrote:
Most scanners require that you install the software first and then connect
the scanner. So if you are using Ghost make certain that the scanner is
disconnected, ghost the PC, boot the PC and then connect the scanner.

Note: I'm assuming that Fujitsu is no different in the setup procedure than
a typical scanner.

JS

O.K. Here is the deal. I am using SysPrep and Ghost to deploy end user
workstations. I have a number Dell OptiPlex 170L with the updated A09
BIOS
that have a SCSI card installed for a Fujitsu Scanner (fi-4120C). When I
install the scanner it will show up under my computer as fi-4120cdj. This
is
fine, I configure the scanner, set up mandatory profile and default
profile
and SysPrep. Then when I ghost a set of machines, I see found new
hardware
and I get fi-4120cdj #2.

All the computers are out of the box, 2 years old. Only the BIOS has been
updated. The scanners have not had anything updated as far as firmware.
The
image was created from scratch with a XP vol lic disk with all the newest
drivers for the computer and scanner.

Has anyone have an idea why this is happening?

How do I remove this hardware completely and then add it after deployment?

How can I not change the name of the scanner from fi-4120cdj #2 to
fi-4120cdj?

TIA

John

 

[John]

I just can't ignore it. There is a third-party software program that must be
configured with the scanner as named... without the #2, #3, etc. Also, the
settings for the scanner must be setup since I am using mandatory profiles
and GPOs to lock down workstations. End users will not be able to make
changes...

 

[John]

The first scanner does not show up when I selete in device manager to show
hidden devices. Still can't rename the scanner.

 

[smlunatick]

The first scanner does not show up when I selete in device manager to show
hidden devices.  Still can't rename the scanner.






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It looks like the PC hardware is not quite the same as it was when the
Sysprep image was created. The scanner appears to respond to the Plug
and Play service, thus the # assignment. You would need to uninstall
all entries for the scanner and let XP re-detect this after the clean-
up.

 

[John]

It looks like the PC hardware is not quite the same as it was when the
Sysprep image was created. The scanner appears to respond to the Plug
and Play service, thus the # assignment. You would need to uninstall
all entries for the scanner and let XP re-detect this after the clean-
up.

How do I uninstall all entries of that scanner when they do not appear in
device manager?

 

[smlunatick]

How do I uninstall all entries of that scanner when they do not appear in
device manager?



- Hide quoted text -

- Show quoted text -- Hide quoted text -

- Show quoted text -

At a CMD prompt, type in these:

set devmgr_show_nonpresent_devices=1
cd %SystemRoot%\System32
start devmgmt.msc

Then in Device Manager, Select: View --> Show hidden devices