SBS 2003 exchange question - Outlook problem

D

dimon

Hi All!

I have this annoying problem on my new Small Business Server 2003
network...
Outlook keeps asking me for username and password to log into the
Echange. It would accept the information and the Outlook will work for
a little while then go off-line again and again ask for the Username
and Password. I don't get it... The User on the workstation is logged
in on the domain and thinking logically Outlook should not be asking
the same question about authentication if the machine is already
authenticated.

Does anyone have an idea?

Thanks.
 
L

Leythos

Hi All!

I have this annoying problem on my new Small Business Server 2003
network...
Outlook keeps asking me for username and password to log into the
Echange. It would accept the information and the Outlook will work for
a little while then go off-line again and again ask for the Username
and Password. I don't get it... The User on the workstation is logged
in on the domain and thinking logically Outlook should not be asking
the same question about authentication if the machine is already
authenticated.

Does anyone have an idea?

If your computer is part of the domain, and you have your SBS Box
running DHCP and DNS and it's setup properly, your computer should point
to the SBS box for DNS and only the SBS box. If this is the case, then
your outlook should be able to authenticate against the SBS box without
any problem. Issues like you are seeing are often DHCP Scope Items and
DNS related.

Since the SBS Domain and the Exchange are integrated, and since your
workstation is part of the SBS domain, Outlook should not be asking for
your password once you click remember my password.
 
L

Lanwench [MVP - Exchange]

dimon said:
Hi All!

I have this annoying problem on my new Small Business Server 2003
network...
Outlook keeps asking me for username and password to log into the
Echange. It would accept the information and the Outlook will work for
a little while then go off-line again and again ask for the Username
and Password. I don't get it... The User on the workstation is logged
in on the domain and thinking logically Outlook should not be asking
the same question about authentication if the machine is already
authenticated.

Does anyone have an idea?

Thanks.

Version of Outlook?

What services in this Outlook profile? If the user is connecting only to the
Exchange server (no POP/IMAP) and the profile wasn't created with 'always
prompt for credentials), this shouldn't be happening.

How did you create the Outlook profile? Meaning, was it created
automatically for the user when he/she first logged into the domain?

Might want to post in microsoft.public.windows.server.sbs - SBS is its own
beast, and one must learn to run wizards galore without grimacing. If you
don't, much will not work properly.
 

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