Saving to Network Drive

[Ihar]

Hi

I have Vista business, running Office 2007 Pro. I connect to a shared
network drive via a wireless connection. The drive is a Chronos Lan-Disk
drive, connected to the wireless router via standard utp cable.

From the network drive, I am able to open documents and work on them, but I
am unable to save back to the drive.

If I am saving a new file to the network drive, the file that I am trying to
save gets created as a 0kb file and then I get asked repeatedly to save the
file, I end up saving the file to local disk and then use windows explorer
to copy and paste the file to the drive.

If I have opened an existing document on the drive and then want to save it,
the file size gets reset to 0kb and I get an error message saying that the
file has not been saved and I once again save it to the local drive and then
copy and paste it to the server drive.

I am not sure if this is an Office problem, a Vista problem or a hardware
problem (firmware on the drive, I am using the latest firmware available
though.)

Any assistance in this matter would be greatly appreciated

Regards

Ihar

 

[Malke]

Hi

I have Vista business, running Office 2007 Pro. I connect to a shared
network drive via a wireless connection. The drive is a Chronos
Lan-Disk drive, connected to the wireless router via standard utp cable.

From the network drive, I am able to open documents and work on them,
but I am unable to save back to the drive.

If I am saving a new file to the network drive, the file that I am
trying to save gets created as a 0kb file and then I get asked
repeatedly to save the file, I end up saving the file to local disk and
then use windows explorer to copy and paste the file to the drive.

If I have opened an existing document on the drive and then want to save
it, the file size gets reset to 0kb and I get an error message saying
that the file has not been saved and I once again save it to the local
drive and then copy and paste it to the server drive.

I am not sure if this is an Office problem, a Vista problem or a
hardware problem (firmware on the drive, I am using the latest firmware
available though.)

It sounds like the read/write permissions aren't correct on the Chronos
for the Vista user. If it is running a version of *nix (as so many NAS
are) then you might need to look at its configuration. I'd contact the
Chronos tech support people as the next step in troubleshooting.


Malke

 

[Ihar]

Just ran a test, get the same problem when using a shared drive on an XP Pro
machine

So now I don't think it is the Chronos Drive share settings.

 

[Malke]

Just ran a test, get the same problem when using a shared drive on an XP
Pro machine

So now I don't think it is the Chronos Drive share settings.

Do you have any drive quotas set?


Malke

 

[Guest]

Another question: are you running on a wireless network? Is the machine that
you are having problems with wireless?

I am experiencing wierd wireless issues....

 

[Ihar]

Malke, no there are no drive quotas involved

Troy, yes it is a wireless network, I am linked via wireless to the router,
the drive in question is a LAN Drive and is hardwired to the router.

 

[Ihar]

oh, the XP Pro machine is also hardwired to the same router