saving attachments creates outlook folders

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G

Guest

When I save attachments from incoming emails, Outlook creates an EMPTY
outlook calendar folder and an EMPTY outlook contacts folder in the directory
where I save the attachment.

I can't see any obvious way to fix this - can anybody help

Thanks
 
For what version of Outlook? How exactly do you save you attachments?

Could you explain yourself a bit more? Calendar and Contacts folders can
only be created in Outlook and attachments are being saved outside of
Outlook.
 
are you using any addins? This is not a typical Outlook behavior.









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 
I'm having the same issue. I'm using Outlook 2007 with Vista Home Premium.
All updates have been taken from Microsoft. Here are the active addins
running in my Trust Center:

iTunes Outlook Addin (iTunesOutlookAddin.dll)
Microsoft Exchange Unified Messaging (UmOutlookAddin.dll)
Microsoft Office SharePoint Server Colleague Import Add-in
(ColleagueImport.dll)
Microsoft Outlook Mobile Service (OMSMAIN.DLL)
OutlookAddin (OutlookAddin.dll)
PDFMOutlook (PDFMOutlook.dll)
Windows Search Email Indexer (mssphtb.dll)


These two empty folders are created every time either in the sub folder in
which I save email attachments or in the sub folder where files are located
that I am attaching to new email. They are created no matter what type of
file (document, picture, etc.) I'm using.
 
kat1265 said:
I'm having the same issue. I'm using Outlook 2007 with Vista Home
Premium. All updates have been taken from Microsoft. Here are the
active addins running in my Trust Center:

iTunes Outlook Addin (iTunesOutlookAddin.dll)
Microsoft Exchange Unified Messaging (UmOutlookAddin.dll)
Microsoft Office SharePoint Server Colleague Import Add-in
(ColleagueImport.dll)
Microsoft Outlook Mobile Service (OMSMAIN.DLL)
OutlookAddin (OutlookAddin.dll)
PDFMOutlook (PDFMOutlook.dll)
Windows Search Email Indexer (mssphtb.dll)
Click to expand...

I've seen reports of conflicts with OutlookAddin and, I think, PDFMOutlook.
These two empty folders are created every time either in the sub
folder in which I save email attachments or in the sub folder where
files are located that I am attaching to new email. They are created
no matter what type of file (document, picture, etc.) I'm using.
Click to expand...

What are the names of the empty folders and it which folder do they appear?
I'm assuming you're referring to a Windows folder and not an Outlook folder,
corrrect?
 
I have exactly same problem as kat - I have Outlook 2007 on Vista Home
Premium that came as OEM with Dell Inspiron 640m laptop.

The file (not outlook) folders are created wherever I save an attachment and
are called:

outlook calendar
outlook contact

They are empty and can be deleted

My add-ins are:

Groove Export
McAfee Outlook Add-in
Microsoft Exchange Unified Messaging
Microsoft Office SharePoint Server Colleague Import Add-in
Microsoft Outlook Mobile Service
OutlookAddin
Windows Search Email Indexer

I'm glad I'm not imagining this - any ideas ?

Cheers

David
 
I have exactly same problem as kat - I have Outlook 2007 on Vista Home
Premium that came as OEM with Dell Inspiron 640m laptop.

The file (not outlook) folders are created wherever I save an attachment and
are called:

outlook calendar
outlook contact

They are empty and can be deleted

My add-ins are:

Groove Export
McAfee Outlook Add-in
Microsoft Exchange Unified Messaging
Microsoft Office SharePoint Server Colleague Import Add-in
Microsoft Outlook Mobile Service
OutlookAddin
Windows Search Email Indexer

I'm glad I'm not imagining this - any ideas ?

Cheers

David
 
David said:
I have exactly same problem as kat - I have Outlook 2007 on Vista Home
Premium that came as OEM with Dell Inspiron 640m laptop.

The file (not outlook) folders are created wherever I save an
attachment and are called:

outlook calendar
outlook contact

They are empty and can be deleted
Click to expand...

What are the exact steps you're using to save the attachment? If you
disable those add-ins (particularly the McAfee Outlook Add-in and the
Outlookaddin), does the problem still occur?
 
I know for me, the folders are created whether I drag and drop the
attachments from an email into a folder, or if I select them and then browse
to save them someplace. Also, they are created whenever I attach files to an
email as well.

I'd also read someplace that the OutlookAddin file was a Dell specific thing
(yes, I have a Dell laptop that this is happening on) and may be causing
this. I tried to uncheck this add on to disable it last night and Outlook
wouldn't let me. The dialog box said, "The connected state of Office Add-Ins
registered in HKEY_LOCAL_MACHINE cannot be changed."
 
Ok, after more digging this morning, I did confirm that this is related to
the OutlookAddin from Cyberlink. This addin is for the MediaDirect program
included on Dell systems. The issue is that the addin is pulling your
calendar and contact data over for use in MediaDirect (notice any lag/CPU
spikes while you're in Outlook?). If you're not looking at that info in MD,
then you can remove this addin by going to the setup here:

Program Files\Dell\MediaDirect\OLAddin\

Run the setup file and remove the addin. I was not able to disable the
addin through Outlook, so this is the route I had to take. I've just tested
this in Outlook 2007 by saving attachments and creating them, and no more
folder creation. Also, I've noticed a difference in the lag on my typing.

I didn't find this solution on Dell's support site--I found it on the
Notebookreview.com forums and it seems to date back to November 2006.
Someone on there noted they talked to Dell support and it was recommended to
remove MD until a fix was out. I bought my laptop in March 2007 and it's
still doing it, so I guess it's not addressed. But, good news is that you
can just remove the addin.
 
kat1265 said:
I know for me, the folders are created whether I drag and drop the
attachments from an email into a folder, or if I select them and then
browse to save them someplace. Also, they are created whenever I
attach files to an email as well.
Click to expand...

Again, a Windows folder or an Outlook folder?
I'd also read someplace that the OutlookAddin file was a Dell
specific thing (yes, I have a Dell laptop that this is happening on)
and may be causing this. I tried to uncheck this add on to disable
it last night and Outlook wouldn't let me. The dialog box said, "The
connected state of Office Add-Ins registered in HKEY_LOCAL_MACHINE
cannot be changed."
Click to expand...

Try uninstalling it in Add or Remove Programs.
 
Had a slightly different problem caused by the Cyberlink addin.
I run Vista on a Dell laptop and had just installed Outlook 2007 (Was previously using winmail) which then took 100% CPU until Outlook was shutdown.

I turned off outlookaddin.dll and then all was fine.

If you get this problem:

"I tried to uncheck this add on to disable

then make sure you load Outlook with administrative rights and you can then uncheck the addin.

Kristian
 
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