Hi Leonard,
Message to save global template Normal.dot every time that you quit Word
Microsoft Knowledge Base Article - 291352
http://support.microsoft.com/default.aspx?scid=kb;en-us;291352
CAUSE
This problem may occur for the following reasons.
CAUSE 1: The "Prompt to save Normal template" check box is selected
You receive this if the Prompt to save Normal template check box is
selected.
Workaround
To turn off this message, follow these steps.
Important Note If you turn off this message in Word, you may still have a
problem. Word will automatically save the changes to your global template,
Normal.dot, but you will not be prompted. You may still have to perform the
other steps listed in this article.
On the Tools menu, click Options.
On the Save tab, click to clear the Prompt to save Normal template check
box.
CAUSE 2: Word is infected with a macro virus
This problem may occur if your computer is infected with a virus that
changes the global template (Normal.dot). To help avoid virus infection,
keep your antivirus software and your virus definitions updated with the
latest versions. Ask your antivirus software vendor for the latest
information.
For information about how to contact your antivirus software vendor, click
the appropriate article number in the following list to view the article in
the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
CAUSE 3: An installed add-in or an installed macro is changing the global
template Normal.dot
You may receive the message that is listed in the "Symptoms" section if an
add-in or a macro on your computer modified the Normal.dot template.
Add-ins that are known to cause this behavior include the following:
Stamps.com Internet postage
Works Suite add-in for Microsoft Word
An add-in installed in Word may add one or more of the following items to
your computer:
WLL file
Templates
COM add-in
Auto macros
Workaround
How to remove WLL add-ins and templates in the Word and Office Startup
folders
When you start Word, Word automatically loads templates and add-ins that
are located in the Startup folders. Problems in Word may be the result of
conflicts or of problems with an add-in. To determine whether an item in a
Startup folder is causing the problem, temporarily empty the folder.
Word loads items from the Office Startup folder and the Word Startup
folder. To remove items from the Startup folders, follow these steps:
Quit all instances of Word. If you use Word as your e-mail editor, make
sure that you quit Outlook also.
On your Windows desktop, double-click My Computer, and then locate your
Office Startup folder. The default location is:
C:\Program Files\Microsoft Office\Office\Startup
Note For Office versions 2000 and earlier, the Office folder is Office. For
Office XP, the Office folder is Office10. For Office 2003, the Office
folder is Office11.
Drag each item from the Startup folder to the desktop. (Or create a folder
on your desktop and drag each item to this new folder.)
Note To create a new folder on the desktop, right-click a blank area on the
desktop, point to New, and then click Folder.
Find the Word Startup folder, and then drag each item from the Startup
folder to the desktop. (Or create a folder on your desktop and drag each
item to this new folder.) The default location for the Word Startup folder
depends on the operating system.
On Microsoft Windows 98 and Windows Millennium Edition without profiles
enabled, the location is:
C:\Windows\Application Data\Microsoft\Word\Startup
On Windows 98 and Windows Millennium with profiles enabled or on Windows NT
4.0, the location is:
C:\Windows\user name\Application Data\Microsoft\Word\Startup
On Windows 2000, Windows XP, and Windows Server 2003, the location is:
C:\Documents and Settings\user name\Application Data\Microsoft\Word\Startup
Start Word.
If you can no longer reproduce the problem, and you removed multiple items
from the Startup folder or folders, you can try to isolate the problem by
adding the files back to the appropriate Startup folder, one by one. Try to
reproduce the problem after each addition to determine which file causes
the problem.
Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
